Abuse of power and disrespect to normal client! - L'Opéra - Saint-Tropez - Kaufe eine Reservierung
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🤮 1/5 - Abuse of power and disrespect to normal client!
By 👻 @Jana C, 09/01/2022 3:00 am
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A big disappointment today on one of my ex favourite St. Tropez restaurants. Abuse of power and disrespect to client! After having a nice dinner with my family, my husband left with the kids, allowing me to stay longer with my sister. Amazing Shows, great music and educated waitress. I wanted to stay until the beginning of the party, to show my sister the dancing waitress and the “Welcome to St Tropez” song with the sparkling candles”. Sitting an the bar, I ordered one drink. When my sister went to the toilet, a men came and moved her chair to the side, and also moved ME WHILE SITTING ON THE CHAIR, before asking me. He just came and picked the chair with me on it and moved me to the side to give place to another client. I looked at him surprised and that men (THE BOSS) said “BE NICE”. What did he mean with “Be Nice”? I came for dinner, paid my bill, and was sitting in the bar, ordered only one drink. He didn’t even say “excuse me”! In any moment, never ever apologized. When I warned him “You don’t treat a client like that”, he instantly threatened me: “I can make you leave”. WHY should I leave? Because I, as a client, complained about the way he treated me? Because I didn’t order Champaign? Because maybe, for him, I wasn’t important enough (they made me feel like a prostitute who was on the bar looking for a rich men to buy me a drink, maybe they are used to treat them like that, and seeing me alone made them think I was not worth staying there). I was so upset and disappointed that I decided to leave. I called my husband to pick us up and headed to the exit. On the way I saw “THE BOSS” and just wanted to give him feedback (all I wanted to say was “Sorry for what happened, next time just talk nicely to the client”), but he instantly and arrogant ignored me and called the whole security to escort me out, like a drunk trouble maker. I hope they still have it all on the Cameras for coaching their employees “How to respect a client who is not VIP”. Of course, when I was at the door I was nervous and angry with the big Men pushing me out. They got me angry and all I wanted was an apology! Some people are given some a little power, and that makes them think they can do what they want. He never apologized! Its pure arrogance! During Corona, Summer 2020 we were one of the very few tables in the restaurant, we were 12 people and lots of of wealthy russian friends, it was all perfect. They were almost licking out feet....
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