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🤢 2/5 - We went to this eatery through design rather than choice as
By 👻 @Dave B., 09/06/2015 3:00 am
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We went to this eatery through design rather than choice as we had been given a voucher as a Christmas gift and it was soon to be running out.( one thing to bear in mind is that if you are coming with a voucher it only includes the Steak with the main course, all the sides are added extras. )CleanlinessOn arrival first impressions were very good, the establishment is clean tidy and well presented. ( both eating area and the ablutions) and remained the case throughout the experience. Staff. The staff were courteous when we arrived and service quite prompt, the drinks order was slightly muddled but not a show stopper and were asked "are you not paying the optional service charge" when paying for the meal (they have 12.5% opt Serv charge on the bill, a bit of an Americanism which I don't believe in . I do tip if a tip is warranted. In this occasion not 12.5%) so a stupid question when she was told how much to take off the card which did include tip. On leaving the front of house had a couple of customers there so we were ignored when leaving which seemed to lessen the "individual" experience.FoodOn the whole the food was edible however like a lot of reviews on here the steak was over done on all counts, the rest of the dinner however was satisfactory and do recommend the pecan pie. Drink.As I said earlier the drinks order had a drink missing which was not a show stopper but a school boy error like this should not happen in a restaurant with a high reputation like this. The rose was an acquired taste too ( unfortunately no one on our table had acquired it ) and cost £12 per glassConclusion. A mediocre run of the mill restaurant with a higher class branding where the food, drink and service is massively outweighed by the cost.4 steak dinners + 7 drinks = £200
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