Let me start off by saying that I love Lemongrass. - Lemongrass Las Vegas - Kaufe eine Reservierung
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Ranked #18 in Las Vegas's Best Restaurants.
😒 3/5 - Let me start off by saying that I love Lemongrass.
By 👻 @Lance L., 03/29/2024 3:00 am
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The food is good and flavors authentic as my wife and I often travel to Thailand. Also as an old Vegas native with RFB status when Mirage was the top property before the Bellagio and Aria was built, it was great to see authentic thai food on the strip. Unfortunately, our experience this time was a super let down. Our server Si was a super let down and not to par to the 100% awesome service before the pandemic and post pandemic. Being in Vegas for so long, I consider her the "2 face" server, acting one way toward non-Asians and another toward Asians. Compare to other servers we've had at Lemongrass, her robotic service was almost comical and non-sense. My wife and I ordered 4 dishes, 2 drinks; mostly seafood based as we were wagyu out from dinner the night before and steak & egg out from brunch at Sadelle's that morning. 4 dishes and a bowl of rice; a decent amount of food for 2 people. As we were enjoying our meal, she interrupted us with a flat face (without asking how we like the food) asked if we would like to order more food or order dessert. I looked at her in the eye and told her we will order some dessert once we are done with our meal. I've observed Si as she served the tables around us and saw her discrepancies in her service to Asians and to non-Asians; mind she is ethnically Cantonese. Very sad to see as this is a strip property and they don't even do this in Chinatown in Las Vegas. As we finished, our plates were pretty much clean except for all the decorative items in each dish and Si returned and within 1 fail quick robotic comment asked again if we wanted more food, like to pack anything to go and if we like the bill. There was nothing really to pack, we've order 3 mains, 1 appetizer, 1 bowl of rice which is quite a lot for 2 people so she should know as I've told her we would order 2 desserts. That sealed her non-caring style of service which should be expelled to a low-level noodle house in Hong Kong. Still left her a 22% tip for the rest of the crew and not really for her but was very, very disappointed in her robotic and discriminatory style of service to her own people. So sad to see this on a MGM strip restaurant with a great staff, modern style and authentic flavor. (I actually prefer Lemongrass to Lotus of Siam). I hope MGM can fix this issue for future patrons.
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