Le Zoo Bal Harbour Tripadvisor Reviews - Le Zoo Bal Harbour - Kaufe eine Reservierung
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Miami Beach's Best Restaurants that are most frequently booked by customers of Le Zoo Bal Harbour
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Le Zoo Bal Harbour Tripadvisor Reviews
Latest Reviews On Tripadvisor
20 Reviews
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Contested environment
Nice atmosphere at the entrance to the Bal Harbor shop... Busy restaurant. I found few options on the menu. Service is average. At the entrance, reception treats you very badly. We ordered truffled pizza and smoked salmon toast. The pizza was tasty but the toast was average. Price is fair!
Be the first to ReplyDiscrimination against Melanated People!!
In a city, such as diverse as South Florida, I would have never expected to have the experience that I had at Le Zoo!! From the moment we sat down the service was subpar. We had to wait for water. Wait for our silverware. Wait to be served with bread. We had to ask the bus boys to assist us with things we needed for our table. After waiting an hour for our food, we asked our server about our entrées and his reply was ‘I don’t have any control over the kitchen’. I then proceeded to talk to the manager who just brushed me off or acknowledge my concern. He didn’t even come to our table to continue to hear or address our concerns about our delayed food. He eventually sent over a subordinate to come and try and smooth the table and situation over which was unsuccessful. The manager blatantly ignored our concerns however he rushed to help another table with less Melanated individuals with water and additional services. He even brought out their food in a much more timely manner than our table while we still awaited our food. Eventually, the food came, and it was cold, and it was not even good. So I was really upset at the poor quality of food, the absolute despicable service, and the unjust amount of time we had to wait. The manager eventually came to our table to clear it, but it was more of an attempt to push us out the door. It was the worst experience I have ever had all my life. I am not swift to pull the race card however it was evident in our experience at Le Zoo. I don’t recommend it for any persons of a darker melanin because we were clearly discriminated against being the only table of people of color in that establishment at that time. Stay away people of dark or medium melanin. Your money nor business is NOT welcome there!!!
Be the first to ReplyGood Mediterranean Restaurant
Very good restaurant, with good Mediterranean kitchen. Nice setting with very good service. Good food - especially Moules-frites !
Be the first to ReplyStay away from this place
First it is very strange for French restaurant not to have topical French items like duck But apart from that Food was terrible I ordered American hamburger and it came in two small patties that ware so overcooked I couldn’t even cut it After apologizing they brought new ones that were completely tasteless and disgusting French fries were saggy and uneatable Couldn’t eat that So it vent back My wife hade salmon that came on the bed of undercooked rice and uneatable Will not recommend Stay away
Be the first to ReplyProper steak frites
Best steak frites I have had in a long time. Great to see hanger steak (onglet) on a menu. It was properly cooked. My real praise, however, is for their frites (French fries to you Yanks!). Triple cooked, crisp, perfect.
Be the first to ReplyExcellent Experience
Service was wonderful and the food was incredible. On the expensive side but thats what you expect in this area, and it was definitely worth it. Can’t wait to return
Be the first to ReplyNot worthy, dirty place and poor service
The first impression is what counts, and this is not the exception: when showed to the high stand tables, I immediately noticed the dirty and abundant stains on the pillows that cover these ones. I even turned them over to check for more cleanliness but it was not the case. For sure, they were the “home” for many bugs as I left the place with several hives and bites in my legs. The food was really average and the service was so slow we needed to address another waiter. So disappointed. Never to come back again.
Be the first to ReplyWonderful
Very good food. You can eat inside with air c as always more noisy or outside. The food is French. Now the have put a few tables in the middle of the mall very nice Moule et frite is a very good option
Be the first to ReplySafety pin!!
Everything delicious!! A very good wine list. The attention is excellent and fast. I highly recommend the Truffle pizza, the escargots and the Tagliolini pasta.
Be the first to ReplyGreat service but horrible management!
Renee was an amazing server & bartender who was extremely attentive & caring! The manager RAY, on the other hand… The reason my friends & I will not be going back! Extremely rude, obnoxious & didn’t care about my friend getting sick after the overdose of chemicals in the bathroom! He literally told her “I don’t plan to do anything about this so if you want me to call the paramedics let me know” & walked away. After spending $400+ for 2 people, he could’ve found more compassion but he didn’t. I will go to Makoto & Aba from now on instead.
Be the first to ReplySlow Service, Great Food
Although the food is absolutely delicious, some people might not like that Le Zoo can take 1 1/2 - 2 hours. It was crowded and the service was really slow. We don’t necessarily recommend it, but if you are fine waiting for your food this can probably suit you. Overall, great food, slow service, but the theming was fit perfectly into it’s European style.
Be the first to ReplyAmazing experience
Everything is perfect! The food is amazing. The ambient is perfect. I recommend 100%. We ordered pizza, branzino and profiteroles.
Be the first to ReplyBetween average and poor... but definitely overpriced
Mark up on wine a bit excessive... price over 3 times the retail price... not good... So much vinegar in the dressing for the steak tartare that the acidity covered up all ingredients including the beef which certainly could not be tasted... A quail egg sitting on the tartare, not just the yolk but the white as well which was not properly cooked, spelling a lack of technical know-how... The sauteed foie gras advertised on the menu as being served with a Calvados beurre blanc... nothing resembling a beurre blanc on the dish and no discernible hint of Calvados... instead, was served with a cloyingly sweet apple reduction, almost a very light caramel... Followed by two average salads... All in all an expensive disappointment... wasted calories... The service went with the food... fairly attentive until the main course salads were served and then the server disappeared... never asked about our meal... Skipped on dessert... Not a place we will return to.
Be the first to ReplyMagnifique!
Lovely French bistro at beautiful Bal Harbour shops. Delicious authentic French cuisine. Great service. Cosmopolitan crowd. Highly recommend.
Be the first to ReplyIncredible dinner
For our last dinner of the trip we were looking for something special and we found it. The place really had such an old European feel, it truly added to the experience. The service was beyond the best we had on our vacation. Our waitress was perfection, she was friendly and personable, her recommendation on wine and food was spot on. We had oysters, escargot calamari and an absolutely delicious onion tart to start. The main courses were just as amazing as the starters, my duck in particular was incredible. And the desserts, we are still talking about the desserts! I think my husband would fly back tomorrow just for the hazelnut cookie with hazelnut cream. We are grateful we were able to enjoy such a lovely evening.
Be the first to ReplyPoor management annoying hostesses
This review is not about food it is about poor management. When was addressed manager was angry and on the side of hostesses who were all the time gossiping and talking their private matters when we were seating next to their stand. We didn’t come to their homes to listen them. We come to restaurant to enjoy our lunch and expected to have good service for what we paid. They should have lesson in hospitality.
Be the first to ReplyParis in Miami
Has a very Paris feel to it. I had the truffle pasta. It was delicious. Perfectly cooked. Al dente. My wife had the salmon and enjoyed it as well. Looking forward to going back!
Be the first to ReplyShocking
Everything went well, food , drink and ambiance until I went to the rest room for Men. Shocking, horrible pictures . absolutely unacceptable. these degrading pictures for women should be removed. my LAST lunch at Zoo Bal Harbour.
Be the first to ReplyAverage food at top shelf prices
Branzino - small portion French fries - cold Greens - hardly a salad and wilted 3 little potatoes as a portion… lost on a big plate Skimpy salad consisted of lettuce and a few green beans Stale bread
Be the first to ReplyFrench flavors at Bal Harbour
Love this corner of the Bal Harbour shops. The food is very good, and some French-inspired dishes are quite delicious. Pricey but believe me, it's worth it.
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