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Le Coucou New York Reviews from The Last Year
Couldn't give a review, wish I could.
.. Made a reservation for 4 for my daughter's birthday a week in advance, even had the restaurant call to confirm the very same day of the reservation... When we got there on time, we still were made to wait for over half an hour... so we decided to head out to some place else. When we were already out of the restaurant THEN somebody approached us. It seems that they were waiting for a 'big table' to get done. I wonder what would had happened if we would have been 15 minutes late. Expérience terrible.
A stunning French restaurant exuding charm and elegance.
The ambiance blends classic French decor with timeless beauty. The food was exquisitely prepared, and the staff were attentive and knowledgeable, offering a modern twist on French culinary traditions. Visually stunning and delicious, each dish showcased creative flair.
The service here was amazing and it had really good
The service here was amazing and it had really good ambience! I would definitely recommend going here for a nice date night. My favorite item was definitely the duck and they prepare the sauce on the plate for you. For the other two food items I posted I would say that they were all right and you could go without those items. The highlight of this place is definitely the service to make sure that our water cup and drinks were never low and we're constantly asking if we need anything else.
Food was just okay but the service was horrendous.
2 people in my party are drinkers, I am not. They ordered A LOT of alcohol, 12-14 drinks I believe and each time their drinks came out immediately. I ordered two non-alcoholic drinks and BOTH TIMES I WAITED 20 MINUTES FOR MY DRINK and had to ask for it 3-4 times! This is so rude, unprofessional and blatant disregard for your customer as you clearly just want to increase the $$$$ alcohol sales!! In fact one of our party was late and they wouldn't let us order food, only drinks, not even one appetizer. Another ploy to increase their drink sales. This was a birthday dinner. The reservation specified it, I reminded them when I came in and actually the birthday boy told them when he came in too, bc that's how he rolls. I reminded them right before we ordered dessert and when they brought it out - nothing. I said something and they take it back then put a candle on it. We literally told them FOUR times and they couldn't get it right. Additionally, they took my food away before I was finished TWICE. THE ONLY THING THEY CARE ABOUT IS $$$$$ AND NOT A QUALITY EXPERIENCE. I would never go here again and 0/10 DO NOT RECOMMEND.
For the price not worth it.
Service was just okay and same with the food. Got the halibut with caviar for $120 and it was super measly and drenched in a cream sauce that was way to overpowering for the delicate fish and caviar. Wine selection also very meh. Ambiance is still nice.
Fantastic cuisine and wine service.
Our Sommelier Dylan was spectacular. Dining room- gorgeous.
I thought the wine was good and the service was very good.
I would definitely like to come back some time. The rabbit was a unique dish and I thought the Dover sole was my favorite.
Our meal at le cou cou was absolutely stunning.
The food was beautiful and well thought out. The service was warm and professional. The interior felt grand and was one of the most elegant restaurants I've seen in New York. Including all the amuse bouche we ordered the leeks, fried monkfish, sweetbread, boeuf and lamb for 3 of us. The cocktails were excellent and the bar at the entrance of the restaurant is wonderful to start at before moving to your table. Highly recommend for a special occasion!
The most amazing dinner we've ever had! Staff went above
The most amazing dinner we've ever had! Staff went above and beyond to make sure it was a memorable night! Absolutely stunning atmosphere!
A Great french restaurant .
We have now been to it the four times in two years, when we come to New York from Florida. A great interior, incredible food and a wonderful friendly staff.
Superb!!! All the way around!!!!
The place is simply exquisite. The food is amazing. Yes, it's pricey but you get what you pay for. The wine list is superb but priced higher than other restaurants. The staff is WONDERFUL with impeccable and personal service. They take the time to explain dishes to ensure that you get what you really want! The ambiance is lovely and the seating is not cramped like some restaurants in NYC. It's one of the best fine dining restaurants in NYC. They prefer an upscale clientele (dress code suggestions on website) to dress accordingly but you don't have to dress fancy, just proper dinner attire. Perfect for special occasions if you can get in!
Think twice
If Coucou can text us about being on time, then they ought to text us about itself running late. We had to wait for 20 minutes after our reservation time, in an area that offered 1 chair, for our table to be ready. When the host said whilst seating us "I hope you have a good experience", I suspected that we were in for a bad experience. Who talks like that? How about- I hope you enjoy your dinner, Please let me know if there's anything I can do. A good experience? Was that the catch phrase in F&B school? Their bread tasted like the baker never heard of salt. SO flat tasting. The little amuse was covered in some sort of dusty seasoning that made me gag. The accompanying dip was fishy/ghastly and not worth a second taste. My monkfish was very heavily breaded and hard. The watery/thin "sauce" was bitter. They must think it cool or trendy to offer no details as to how their main dishes are prepared. Only the bass included a detail as to the cooking method (steamed). Had I not seen the same item I ordered on a neighboring table I would have had to send it back. From this description, how would I or anyone know how the meat was cooked (without asking)?: Filet de boeuf. marrow bone, pommes purée “noir et blanc”, sauce chateaubriand. Had I stayed with this item, I would have been served a slab of meat that was cooked like prime rib. Just a big jiggly hunk of flesh, with only its edges cooked. My companion's lamb chops (2) weredescribed by the waiter as being well marbled. What we received was as most, 2 bites of obscenely fatty lamb. Just a total rip off. The desserts were so uninteresting as to not entice us to place an order. I don't understand the Michelin star. The restaurant is extremely loud-- cement floor and walls bouncing the sound across the room.
Definitely returning
We loved our experience at LeCouCou. The space is beautiful & well designed. The staff friendly professional but never hovered. Food was delicious. Enjoyed the Dover sole & halibut. Do not skip dessert. The pastry chef knows her stuff!!
Avoid
For a Michelin Star restaurant they have lack of attention to details , their bartender is a mean , arrogant guy who definitely needs some anger management! We had a reservation and we were seated with a 30 min delay in the meantime we had to deal with the bartender psycho! We ordered a bottle of wine and the Somm didn’t event bring us back the cork , the food was delicious though , but a Michelin star restaurant is not only about the food it’s about the whole experience, so many better options in NY , don’t go there, anyway it doesn’t seem that they care about their customers!
Great choice for a French dinner
Very very good! Had an exceptional dinner with great wines and top service. All staff was very well trained and it was reasonably priced.
The review submitted by Alex F.
on 3/20/24 is bizarre and untrue. I dined at le coucou on 3/19/24 with my friend. We were seated in a corner alcove area where there were three 2 tops. Next to us (in the middle table) was a man and woman. to the far right of us was a man and another man. My friend and I had a great time. We enjoyed our meal, the food was unique and tasty, the service was hospitable, and the ambiance was impeccable. The only thing that marred our experience was the behavior of the man and woman sitting in the middle table. At the end of our meal we noticed them arguing with each other when the bill was produced. The man was angry with his arms crossed and the woman was angrily talking loudly. We noticed a server coming to check on the bill and the two patrons loudly and angrily argued with him. The server seemed apologetic and contrite. The manager came as well and spoke to the 2 of them. My friend and I came to understand that their credit card had been charged incorrectly. The manager said "I am sorry, we have fixed the issue, we are offering you assistance to fix the issue, and we are offering complimentary drinks." The man said "this is not a small issue and your solution is not enough for me." The manager said "what solution can I offer that you would be happier with?" The man said "that is not for me to say, it is for you to decide. But this is a huge issue that occurred." The man exclaimed that he would give le coucou a negative review. etc. The conversation persisted and the man and woman's loud angry behavior was a sour note on an otherwise delightful experience and meal. The manager seemed only professional and courteous. I highly doubt "Alex F" was another patron viewing this unfold. I am positive he is actually the unhappy diner himself. I am also sure he wanted his meal comped. Credit card companies are usually very good at righting incorrect charges. Moreover, the restaurant agreed the charge was incorrect. This didn't seem like a "huge issue" to us. His reaction seemed entirely disproportional to the situation and excessively angry.
Service and food was good, but the general manager is
Service and food was good, but the general manager is HORRIBLE! I've never witnessed anyone handle a situation so badly in hospitality industry. He brought the wrong bill to a table near us 4 times! And then he threatened to call the police on them because they were upset that he might have charged them multiple times. Never NEVER go to le coucou. They should be ashamed of themselves. Horrible horrible restaurant. Edit: To address the response from the general manager below: that is a very one sided portrayal of what I saw. I do not agree with the GM's characterization of his behavior. And at the end of the day the guest was pissed and it's the restaurants job to fix it and not escalate it. I've seen annoyed guests many times in NY, I haven't often seen it handled so badly. Please don't believe this dumb letter. He's even handling my complaints badly too. Litterally implied I'm lying and didn't even apologize to me for the scene. Please find somewhere else to spend your hard earned dollars.
Amazing restaurant, top notch service, excellent wine
Amazing restaurant, top notch service, excellent wine selection with quiete and intimate ambiance.
Le Coucou is a wonderful French restaurant in NYC.
Their impressive menu boasts lots of great flavors and textures. The service here is stellar and the ambiance is always classy. There are lots of fine dining options in the city but not all of them are worth the $$. This fine establishment, however, is worth every penny (and calorie).
One of the best restaurants in town.
It's our favorite restaurant for celebrating birthdays and anniversaries It's elegant and superb with equally fine dining.
French restaurant with beautiful atmosphere.
Great service, candlelight dinner. Limited food choices. Limited beef options. Many options are lacking in flavor. Butter used as substitute for flavor. Overall visit if on your bucket list, otherwise many better tasting choices in walking distance. Bob appetit.
Great food.
Great service. Pricey, but so good! Our waiter brought us the most incredible bottle of wine which was delicious with our food. Ambiance is very nice as well.
We absolutely loved our dinner at Le Coucou last night.
The service was impeccable - very attentive and great recommendations. The space itself is beautiful and each table had a long stemmed candle. The food was French perfection - I don't think you could go wrong with a dish but I wouldn't miss the sweetbreads.
this place is very warm and welcoming, but as for the food
this place is very warm and welcoming, but as for the food ,i was very disappointed as it is flavorless and portion are very greedy for the price for a non Michelin star restaurant,i have been to the most famous Starr group places and had a blast with the food ,but Coucou is not deserving this success
A refined experience
A lovely restaurant close to Soho in lower Manhattan. Refined cuisine, great decor, nice tables with candles and tablecoths. That is a must in a Michelin star establishment, Very good service, perfect wine recommendations. The view of the kitchen is fun
Gorgeous dining room and elegant service are the two
Gorgeous dining room and elegant service are the two strongest elements of this fine dining establishment. The food is traditionally French and beautifully presented. A perfect place for a special occasion or date night. We enjoyed our meals and topped off dessert with an espresso martini. I have recommended this place to others and their experiences were similar to ours.
Big reputation
I have mixed feelings about this place. On the positive side it’s an impressive room with a really buzzy atmosphere. The food style is very very French. Big portions of rich food with a price to match. Now I’ve tried to be fair here and put some of my issue down to me. Had been eating quite lightly during this NYC visit. Lots of sushi and Asian food. As a result I really struggled to eat the food. I didn’t really enjoy it. I’ve realised how little I eat this kind of food any more. It feels quite dated. Kept waiting for our table but once seated service good. Main fault of this place is the entrance. We arrived early with a view of having a nice cocktail pre dinner. Unfortunately the two chairs by the front door is the bar. There is a tiny over engineered cocktail list. They only have the ingredients to make those cocktails so a Bellini or vodka martini is out of the question Aparantly. It’s more of a holding area than a bar really so arrive slightly late having had a drink elsewhere because nearly everybody has to wait for their table.
Pretty food that evidently no one tasted in the kitchen; All show and almost no substance.
I'm sorry to say that I found this to be a very disappointing meal - both in terms of the food and the service. It was my birthday, and my husband and I were in the city for work and pleasure. We decided to go here Saturday night to celebrate my birthday proper. Bottom line: I would never return, and I've told others (who commented on how pretty the restaurant looked from my few instagram posts) not to come here either. First, the good - it's a beautiful restaurant. The bar is lovely and the restaurant as a whole is well decorated. Honestly, it was one of the most aesthetically appealing restaurants I've ever been to. And the cocktails and wine menu are very good. So bravo on all that. Now, the bad - I think the easiest way to describe the experience is that this is a restaurant that strives to serve fine French cuisine without actually having ever eaten (or eaten often enough) good French cooking. True, the dishes looked like dishes one would eat in France but "looks" was where it stopped. It was like what someone thinks French food should be without actually tasting any of the food. We started with a few of the small plates. They were mostly good - the oysters and the yellowfin tuna. The yellowfin tuna was well done. Solid. But the oysters were sitting in so much camembert that you really couldn't taste anything else. It was essentially oysters Rockefeller with a ton of camembert. Then we ordered the chicken and foie gras as a next course. This was good. No complaints. Not amazing, but perfectly fine. We then moved on to the lobster dish. It was delicious but honestly it was just steamed lobster in a butter sauce. You can't really screw that up. Very good but not because of any real preparation. Things really went down hill with the duck. We ordered the Canette a l’orange (for two) at $129. This was a good example of a restaurant trying to be French (essentially, to make duck a l'orange) and making it look pretty on the plate but evidently never taking a bite to realize that it's bad. First there was a duck breast - so incredibly chewy from being cooked poorly. Also, it was very gamey. Now, of course, duck is a gamey meat. This is true. But a well-prepared duck breast will be paired with sauces and other accompaniments that blunt the gamey taste or weave together the gamey taste with other flavors that make it delicious. No such thing here. There was a very weak orange sauce and a cute little peeled orange on the side. That was the extent of the effort. Then, this was followed by a skillet with two of the duck quarters, set amid endives of various preparations. None of this worked. The duck was whatever (fine, not great) and the endives were so incredibly bitter. The duck and the bitter did not work together. Maybe they could have with a more skillful chef but this wasn't it. But, it looked beautiful in the skillet - again, pretty food that evidently no one tasted. We ordered two desserts (the caramel sabayon and another one that I can't even remember). The caramel sabayon was fine. Nothing to write home about, but competently done. The other dessert was forgettable. As my husband and I were talking about the meal at the end, the head waiter saw us and walked over to take our plates and ask how things were. I couldn't help myself, so I shared with him some of my observations. He seemed baffled...not that he was surprised that I had negative remarks but more that I had remarks at all. He didn't seem to know at all how to respond. As an aside, our own waiter also wasn't very helpful. For example, at the beginning of the meal we asked him if there was anything in particular that he would recommend on the menu. His response (I kid you not): "I never recommend anything. It all depends on the kind of experience you want to have. Some of these dishes are very French while some are more general crowd pleasers)." I almost had to laugh but just politely thanked him. For two people and for all these dishes and booze, it was not worth $680. This place is all show. Michelin really needs to revisit this selection.
Best in NYC
This restaurant exceed expectations, great staff food was fantastic, will go back when traveling to NYC.
Beautiful restaurant! Where is the food??
Without doubt, a beautiful restaurant with stunning lighting. Nevertheless, we were disappointed with the food. Incredibly tiny portions and rather boring side dishes. Prices were very high for such meager offerings. I am 95 lbs , not a big eater, but I was hungry when we left. Professional service, yet aloof and distant reception. Once is enough.
Good rather than great
Great food & a very extensive & expensive wine list . Slightly snotty ambience . I wasn’t allowed to go to my table until the whole table arrived . I enjoyed the meal & probably would try it again but compared to Michelin starred restaurants in London this place fell a little short. The prices were so much higher than better London restaurants. Other than the guy on entry the service was super friendly. It had been recommended to me so I probably had too high expectations. A good rather than a great experience
Incredible Experience and Night at Le CouCou
Anybody fortunate enough to get a table here will tell you the same thing: The food is amazing and the service is beyond the 1 Star Michelin they have been given. Truly an experience worth every moment we were there!!!!!
Outstanding Meal in NYC
Outstanding - staff were lovely & food was exceptional. Don't be afraid to try the classic French dishes. Make sure to get the beef tartare - a revelation.
Pre-Michelin was a better experience
We loved our 2018 experience before they got their Michelin star. Disappointed with food quality and average service. The Mediterranean inspired gazpacho entree was overly sour but the 2 pcs of tempura shrimp saved the dish. The sea bass seemed to have been marinated in salt too long. I had to drink 5 glasses of water lest it killed my kidneys. The halibut with beurre blanc was well seasoned, neither salty nor bland. The foie gras terrine was so-so, wouldn’t order it again. The decoration on the halibut was a half dead lettuce leaf! Limp and sad. If they placed a sprig of parsley or anything fresh, it would’ve looked more appetising. Bread side was seaweed (couldn’t taste the umami seaweed) and another forgettable one. In 2018, their bread was delicious, with walnuts and olive oil. Waitstaff back in 2018 was impeccable. This time it was average except for one, Nina, who was very attentive and asked if we wanted additional bread. I was hoping to make Le Coucou a place to keep returning but pre-Michelin experience was much better.
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Great Service - amazing dinner!!
Read about the site in NYT and bought a reservation at Mother Wolf in LA 2 days later. Worked great and the food was amazing!!!
Worked perfectly!
Got the reservation (that I couldn't get anywhere else) and was able to entertain a group of friends at the infamous Bern's Steakhouse.
Got into Nobu Malibu
Wonderful! My parents are visiting and we have wanted to go to Nobu Malibu for years. I tried getting a reservation myself but it was next to impossible. So glad I was able to buy a reservation on appointment trader for a decent price!
Very easy
Was very hesitant going into this experience but am glad to say that it worked out very well ! will definitely use appointment trader in the future
Fabulous Lunch
I was veeeeeerry skeptical that this would work, particularly at a restaurant as hard to get into as Nobu Malibu, and it was perfect! We had lunch outside on the patio and it was fabulous!
Great reviewer team
Just wanted to take a second to shout out the reviewer team. Even though they probably review hundreds of listings and bids a day, they still take the time to leave great comments and respond relatively quickly. Thanks!
Incredible
I got a reservation to Don Angie, which I've been trying to book for weeks! I am very happy with this service.
Best platform out there!
Super simple, easy, and fast to secure reservations for hard-to-get restaurants and locations!
This app is life changing
This app has opened my world up to so many wonderful new experiences I would never have the chance to have without access to this awesome app! 10/10!
Worked perfectly
Was a little nervous at first but was pleased to see that the booking went through flawlessly.
Highly recommended.
Success on Short Notice
Was able to snag an indoor table at Don Angie through an absolutely seamless worry-free process.
Worked perfectly, thank you!
This is a crazy holiday season in NYC and I was very pleasantly surprised to see that AppointmentTrader works! Will be using again!
Worked flawlessly!
Worked so well! I was a bit nervous, but everything went very smoothly. purchased the reservation, and got into the restaurant seamlessly.
Love this app!
So glad I came across this app :)
Quick table in Miami
I didn’t have my hopes high as it was a party of 4. In 24 hours I had a carbone reservation available! I was very happy as my family really wanted to come here
Prime time, great meal
So easy and had a prime time which I can never seem to get on normal res apps. So worth it
Got impossible NYC res
instead of waiting weeks I got my 4 charles reservation instantly
Worked perfectly to get into Carbone. So delighted
perfect
Worked well, got me into a restaurant with no availability
I was skeptical, and I still don't really know how they managed to find this hard-to-find reservation, but it was a win-win from my point of view, and I'll use this service again.
Last minute reservation for Delilah Las Vegas
Got a last minute reservation, dinner for 2 at Delilah Las Vegas: super impressed! The process was simple, transaction seamless. We had an amazing time! Couldn’t be happier! 😍
It works!
Ok at this point I've attended a reservation purchased on AT by a friend and sold a reservation personally. Both worked pretty smoothly, nothing sketchy about it. A few areas for improvement including a way to more directly communicate between buyers and sellers, but the app always seems to be in development. AT customer support is really(!) responsive and helpful too if you have questions!
Money transfer
As a seller, I like the fact i have the ability now to transfer money out of my AT account and into a bank account. Makes getting the money much easier then the process before.
Love this app
Got to go to places otherwise unreachable
Easy Access
Very easy to get into one of the hardest restaurants to reserve in New York.
Whose name will my reservation be under when I arrive at the venue?
It can be under your name or a name you choose! Some reservation offers already include the AppointmentTrader Transfer Service which will transfer the reservation in to your name. If its not included you can add it on after buying the reservation for a small fee. One thing on that though: As many reservations become available at last minute, taking a reservation in someone else name is quick and great for privacy. Most reservations on AT are listed with a virtual phone number, so all you need to do is present the phone number at the hostess stand and you are good to go!
Payouts Blocked Because of Sell Through Rate
Does anyone know how AT plans to handle cases where a seller is quitting the platform but has a sell through rate <25%? The error message I got said to fill more bids or find other ways to increase the rate.
Is AT really going to block sellers from withdrawing their money? Especially revenue made before the sell through rate was introduced??
Tune into NBC News - Top Story Tonight 7:40p ET
Let’s go. Get more people placing bids!
I will give you 50% of ALL of my PROFITS if you teach me how to make profits?
LOL. Thank you The New Yorker.
Appointment
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it?
Click on "Take off the Market Option" in your portfolio
Working on your bid?
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted.
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from?
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered?
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Le Coucou New York User Reviews & Question Forums
Le Coucou New York Yelp Reviews |
Latest Reviews On Yelp
By 👻 @Enrique C. (07/23/2024 3:00 am)
Le Coucou New York Tripadvisor Reviews |
Latest Reviews On Tripadvisor
By 👻 @Edu Travels (05/27/2024 3:00 am)
AppointmentTrader Platform Reviews |
Reviews from real people using AT!
By 👻 @ConfirmableFace16 (08/01/2024 9:48 pm)
Restaurant Transfers FAQ |
Questions around how AppointmentTrader works for Restaurant Reservations
By 🦚🇫🇷 @ChoiceBird42 (04/15/2024 11:46 am)
AppointmentTrader FAQ |
Questions and Answers around the platform.
By 👻 @AuthoritativeWay35 (08/01/2024 7:57 pm)