Really disappointing. - Le Comptoir Los Angeles - Kaufe eine Reservierung
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🤢 2/5 - Really disappointing.
By 👻 @Alison B., 09/30/2022 3:00 am
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The food was good, not great. I dont see the Michelin Star. The atmosphere was bleak. 5 days before our reservation my friend found out her husband was having open heart surgery the day of our reservation. Not only would Le Comptoir not reschedule for us, they didn't even have the decency to pick up the phone to speak to me or call me back after multiple calls, messages and texts. They did finally text me back to say, "no refunds, no rescheduling". Okay, this left me with the feeling they had no customer service skills. At least have the courage and consideration to speak to your client when they are spending an exorbitant amount to dine with you and are trying to reach you with questions. The Michelin star is not just about the food. Its about the whole experience. To top it off, they charged us for an extra glass of $30/glass wine. When I pointed it out, they feigned ignorance and corrected it. Integrity?? This was a vegetarian experience so it felt like we paid $460 for $20 worth of vegetables. Portions were also incredibly small. I got the feeling they were all about turning the dime and did not care about their customers.
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