Insupportable!!! Horrible. - Le Bilboquet Atlanta - Kaufe eine Reservierung
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🤮 1/5 - Insupportable!!! Horrible.
By 👻 @SK, 01/19/2024 3:00 am
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Terrible, terrible experience. The worst treatment at a restaurant in my life. The most disgusting treatment of a wait person by a manager that I’ve ever seen, in my life. What started as a festive birthday lunch ended with an hour-long forensic investigation by the incompetent manager into why we were charged for two bottles of $450 rosé champagne when in fact, we ordered and received two far less expensive bottles and not a rosé ONE HOUR. We waited and waited and waited and waited. One friend had left his card and gone to get the car. Where he sat and waited for an hour while the incompetent and rude manager grilled the wait person and ignored the fact that we had both a cork from one of our two bottles as well as a photograph that clearly showed that the glass pictured did not have a rosé champagne in it. “I have cameras all over the place,” was his response when offered the photo. As if to imply that we’d switched out the bottles somehow. “This may save your ass,” he said to the wait person when one of us took the cork to him. He also came out of the kitchen, brandishing an empty bottle of the rosé that we hadn’t ordered, waving the bottle around like a deranged Hercule Poirot (to be clear, he was not French. The restaurant is, of course, so it seems an appropriate description.) “Your other friend left, so the three of you are going to have to pay,” he said, as if to imply that we were trying to leave without paying the bill. If we had ordered the rosé, we would have paid for it. Horrible experience. Even though the food was a good experience, this treatment overshadowed everything. That’s why this review is a 1 star across the board. I literally had heartburn for hours afterwards. He ended up removing the two bottles from our final bill entirely, but at that point, it didn’t matter. We all felt grubby and unwelcome. Happy f’ing birthday, criminals. To the ownership of this restaurant: You have a problem. This person has clearly worked there for several years, as evidenced in IG photos of staff from at least 2019. If your managers are allowed to treat staff AND clientele this way, then a pox be on your house. Never again. If you like to be treated badly by ass hats, I highly recommend this place. If you don’t, there are plenty of other excellent French restaurants in Atlanta.
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