Don’t Bother if You’re BIPOC - L’Antica Pizzeria da Michele Los Angeles - Kaufe eine Reservierung
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🤢 2/5 - Don’t Bother if You’re BIPOC
By 👻 @Gabriela G, 09/04/2023 3:00 am
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I was looking forward to dinner at this restaurant after a trip to Italy this summer had me longing for Neapolitan pizza. Unfortunately, my experience at Da Michele left a bad taste in my mouth -- and less so because of the food. The pizzas weren't as spectacular as in Naples, but adequate. The crust could have been less soggy. My real issue with this restaurant is management. Before I get into that, I do want to give credit to our server, Destiny, who was cordial and attentive. Her manager, however, was dismissive and unhelpful. We went to the restaurant on a drizzly night and were seated outside between two large awnings with a 2-3 foot gap in the middle. When we asked the manager to be moved to an open table in the center of the awning, she told us the table was reserved and wouldn't make a difference in terms of getting wet (mind you we also had a reservation). She offered us the bar, which isn't great for a group of 4 so we stayed put. Once the rain picked up, we were all getting wet and the table where she claimed it "wouldn't make a difference to be moved" was completely dry. Mid-meal a table inside became available, and we moved there. We then ordered cannoli which came with pistachio (not listed on the menu). My friend, who is allergic to pistachio, began experiencing a reaction to the unlisted ingredient, but thankfully she had an epipen. The manager returned again and wasn't really empathetic and told us that the item came with pistachio ice cream -- insinuating that we were to blame. We argued that my friend didn't touch the ice cream at all (it was in a separate container) and that the menu had described the cannoli as having hazelnuts, not pistachios. After some back and forth, the manager comped the dessert but left us feeling humiliated. This is a trendy restaurant on the Westside with a predominantly white clientele. We left this bad experience wondering if the manager would have taken our concerns more seriously and treated us with more empathy and respect if we weren't a group of 4 BIPOC women. Also, the bathroom was pretty gross and one of the 2 toilets was broken.
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