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😒 3/5 - Mixed Results at Knife Pleat
By 👻 @Passenger169897, 12/19/2023 3:00 am
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This is a beautiful restaurant and welcoming space. The table was simply and tastefully adorned with one red rose, in bloom. The champagne cart was a nice touch. NOTE: The restaurant has a "no substitution rule" regarding the holiday tea, so if you have a food allergy, you are out of luck--they will offer to keep that item off of the main tea display, but no substitutions. I called ahead of time to inquire regarding the inclusion of shellfish and was told something to the effect of, "Well, hopefully your friend will swap sandwiches with you...." I notice that the reservation page for their regular tea has a "disclosure" to this effect, but the reservation page for the holiday tea does not. Ironically, when making the reservation, the application specifically asks diners to note any dietary restrictions. Furthermore, the reservation confirmation page notes the following: "If you would like to make any special arrangements or have questions about your reservation, please do not hesitate to reach out." It's a bit contradictory and frankly, off-putting. While not to the point of ruining the tea, the service was a little off on the day we dined. For example, there was one water glass provided on the table. We asked for another and it was provided, but then no water. Then, after about 30 minutes or so, no tea had arrived--we had to ask that it be brought to the table halfway through our service. The server did pour us a splash of champagne as an apology, and that was appreciated. The items provided for the tea were tasty, especially the cucumber sandwich and the whimsical reindeer confection.
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