Prepaid Reservation Fee - Kanesho Kyoto - Kaufe eine Reservierung
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Kanesho Kyoto Reviews from The Last Year
Kansesho - Auto Reserve app - is this a scam app?
I paid the 1000Yen to make a restaurant reservation though the Japanese app. called Auto Reserve and received an auto-replay saying that they will "call the restaurant" one week befoe the reservation date. i subsequently received a reply on the date that Auto Reserve said that they will call the restaurant, reply said " Unfortunately, the reservation request could not be accommodated with the following details. Please note that no seats are guaranteed at the restaurant." so is Auto Reserve a scam - we paid 1000Yen and now are advised that seats are not guaranteed. I cannot even write to Auto Reserve to inquire about getting my 1000 Yen refunded as the email address for Auto Reserve is a "no reply" address. I would strongly urge caution before anyone uses Auto Reserve. we were at Kanesho last year and very much emjoyed the unagi meal, but it is proving too hard to figure out how to make a reservation.
A strange experience, can't say I recommend it.
Wanted to try eel as there were some good reviews for this place. First of all the only way I could get a reservation was via a Japanese app called Auto Reserve which charged me 1000 yen for the privilege! The restaurant is very small so if you don't reserve you risk being turned away. You enter the space which feels very dated, (oh and good luck finding it) however the real downer is the staff. The chef looks so depressed - he looks like he hates cooking eel and although he has an open kitchen, studiously avoids anyone's eye, pointedly turning his back on the diners throughout. He is the picture of abject weariness and resignation. There is one waiter and the chef and the waiter did not exchange one word for the entire time we were in the restaurant. I couldn't work out if they were not on speaking terms of whether this was always how it was! On the way to the loo during the evening I caught a glimpse of the chef sat literally staring into a corner looking massively depressed. A couple of the dishes I wanted to try were not available which was disappointing. The chef's demeanour made everyone feel unwelcome and everyone spoke in whispers hence there was no atmosphere whatsoever. Yes the eel was good, but I don't want to feel like this in a restaurant, I want to feel like the staff are pleased to have me there. I felt very much like they were doing me a favour by allowing me to eat there. It is also cash only, if you still want to go!
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Prepaid Reservation Fee
By 👻 @CivilizedCard10, 07/06/2023 5:26 pm
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When you sell a reservation that has a prepaid fee AT takes a commission on that fee. This doesn’t really make sense because it’s an expense the seller incurs not part of the profit that is shared.
For example:
Carbone NYC fee to book table for 2 is $108.88
If you sell it for $200 on AT you get $140 from them.
Your net profit is $31 and AT collects $60 in fees.
It would make more sense not to charge commission on the upfront fee as this creates a disincentive and results in higher costs for buyers.
2 Answers
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Don't like the Answer? Add another one. |
Answer from 🥩 @FamousStation67 (07/06/2023 6:51 pm)
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Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
6 Comments
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By 👻 @CivilizedCard10 (07/08/2023 3:03 pm)
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By 🍑 @BraveCloth47 (07/07/2023 9:32 am)
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By 🧿 @DefendableJump50 (08/20/2023 3:21 pm)
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By 🥩 @FamousStation67 (07/11/2023 10:39 pm)
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By 👻 @CuddlyRice61 (10/13/2023 1:15 am)
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By 👻 @EarthyCook75 (11/05/2023 1:15 pm)
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Answer from 👻 @LaudableSupport16 (10/23/2023 11:47 am)
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I agree to this!
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