AppointmentTrader FAQ - Kai Restaurant Galway - Kaufe eine Reservierung
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Kai Restaurant Galway Reviews from The Last Year
Lackluster
We booked dinner here 3 months in advance via email from Australia. The email exchange was unusually bland and quite impersonal. We arrived on time for our 6.15pm dinner slot , and were seated at our table. Drinks service was very slow. We ordered our selection of starters and mains. My wife selected the John Dory, and I the (local) lamb. I took two bites of my lamb, and couldn’t swallow either mouthful! I haven’t sent a meal back to a kitchen for as long as I can remember, but this was far too chewy and indigestible. How could a New Zealander (worlds best lamb) in the kitchen serve such a dish? That said, my meal was swiftly replaced with the fish dish. The fish was well prepared and presented, but was swimming in too much aioli for my taste. Having dined at many of the world top 50 San Pellegrino restaurants, we are sorry to say that Kai’s Michelin star seemed irrelevant to us. We left fed, but disappointed.
Accidents happen
This is a lovely restaurant food was very good we really enjoyed it but for one small incident when we finished our main course the waitress spilled the wine & water over my friend by accident she was a very nice waitress & accidents happen so they mopped up my friend & what I was surprised at was that they didn’t give us a glass of wine to compensate for loss of wine our wine cost 50 euro & it was red wine that was my only complaint the young staff were lovely & very good at their job
Business relies on a positive customer experience. This was far from that, dreadful attitude by the owner.
I have eaten in restaurants all over the world. This experience was by far the worst, dreadful condescending attitude.
Famous fish fingers
Kai in Galway truly exceeded my expectations with their fish fingers. Perfectly crispy on the outside, moist and flavorful on the inside – they were simply exceptional. The cozy ambiance and friendly service added to the delightful Lunch experience. While I wished for a slightly larger portion size, the quality more than made up for it. Without a doubt, Kai is a top choice for anyone craving delicious Lunch in Galway. Five stars all the way!
Fantastic food in long established Galway restaurant with New Zealand connections
A range of great local fish and meat and vegetables cooked with a twist of spices. A very popular small and intimate restaurant so always heavily booked. The chef has New Zealand heritage and reflects such in her cooking but using local Irish products. A great fusion. I also liked the loo which had a soap stick for hand washing! Keep up the good work and high standards. The tables are close together so be careful if discussing gossip that your fellow diners may overhear as Galway is a small town really !
Fantastic food
Absolutely the best meal my wife and I have ever had! This was our second visit, and it was great both times. For this meal, my wife had the strip steak and I had the Lamb. Everything on the plate was delicious. Our starter was the Coppa ham, also very tasty. The wine and spirits list is very good as well, with an excellent variety of options. Servers were very good and prompt, and the atmosphere is lovely. While the food is certainly fine dining, the mood is pretty low key and relaxed. Well worth the money!
A good restaurant in Galway
Without being cheap, the dishes are made with quality products and have enough quantity to dine with a single dish. The wine and beer list is short but interesting. The atmosphere of middle-aged people wanting to enjoy good food.
Really terrific experience
Everything you would want from a Michelin starred restaurant. There is a very bohemian, family feel to the interior design. The energy is very low-key, and this is a real strength given the buzz of its location in Galway. Staff is congenial and intuitive. The menu has really diverse offerings without being precious and fussy. It's very vegetable forward, and with good cause, so all of the other proteins were prepared beautifully. You will have a very memorable meal here.
Excellent
I have coeliac disease so require a gluten free diet, I also have another serious food allergy, I enjoyed a wonderful dinner at Kai. Great atmosphere in a lovely setting, staff took care to ensure my food was safe, beautifully presented and absolutely delicious.
Appalling Service and Response to a Very Serious Food Allergy Issue
I ate in Kai last night with four friends. It was a truly terrible experience from start to finish which ended in me having an allergic reaction due to the carelessness, arrogance and complete lack of awareness or training of the staff. I have a serious food allergy to eggs and peanuts. I informed the waitress of this before I ordered as I always do. She then presented me with a menu with the items scratched off that I could not eat. I ordered a starter and a main which had no eggs or peanuts. Four of us at the table ordered Monkfish with cauliflower purée for our main dish. The waitress had clarified that this dish did not contain eggs. When this dish came out we all agreed that the Monkfish had so much salt in it it was inedible. We told the waitress this and she replaced the monkfish. When this second monkfish (which had no less salt) came out it was resting on a white sauce which we incorrectly assumed was the cauliflower purée it had originally been served with. However, the monkfish had instead been placed on a aioli that contained eggs. I ate the monkfish as the staff had not made us aware of this change to the dish and proceeded to be violently sick immediately. The staff informed us that the replacement fish had been given to us with the aioli. Mistakes happen on the restaurant industry and while it can be extremely frustrating, the manner in which this issue was dealt with by our waitress was appalling. She proceeded to place the blame on me as I had not informed the restaurant about the allergy prior to my arrival (this is not required by allergen law and I had not made the booking). I had made the situation clear before I ordered. She was rude, confrontational and unprofessional about a very serious issue that required a comprehensive response. I later spoke to a manager who unreservedly apologised about the incident and took responsibility. This however came far too late. The whole incident ruined our evening out as I had to return home immediately after due to how ill I was. Outside of this horrendous experience the food was extremely poor across the board. An absolutely awful experience.
Lovely lunch
We had the Kai Fish Fingers & the Lamb dish. The fish was slightly overcooked but both dishes were very good. There was a great depth to each of the dishes with little bursts of flavor throughout due to the variety of ingredients and sauces. We finished with a chocolate cake and coffees. The cake was very rich and tasty. The coffee was a little bitter for my taste but that's purely personal preference, my partner said it was great. Overall its was a lovely experience and I've always enjoyed eating there. Its a little pricy and it was a tad cold in the room but the staff were very friendly and informative and there was a nice atmosphere. I look forward to returning.
Layers of flavor
Food was amazing. Apps, mains, deserts, drinks and even coffee were top notch. Nice portion size for the the level of food offered. I love it when a meal is top notch but enough to leave full and a smile on your face. Service was very good. One of the best meal had in several years.
Huge disappointment
First visit to Kai, came on high recommendation so I decided to bring my mother for her birthday. I went for the vegetarian main course option, totally underwhelmed, it was inedible and the few bites I did have were dense and nauseating. To add insult to injury, there was no comment or acknowledgment from the waitress when she came to clear the indigestible log. By far the worse meal I’ve had, I am unimpressed by the service and the staffs pure disregard for customer satisfaction.
Very good
We had a very good experience in this restaurant. No issues with our reservation and easy to book a table. The restaurant itself has a quirky almost cave like feel (maybe cave isn’t the right word to describe it, but it definitely has an almost underground rustic vibe, it’s hard to describe)… maybe like having dinner in a restaurant in a hobbit shire house ? The atmosphere was cool and definitely different from other restaurants. The mixed drinks were really tasty. Loved my soup starter, my entree was pretty good but I wasn’t obsessed with it. My issue was for the menu that night it was kind of fish heavy and the few other meat options didn’t really jump out at me the way I wanted them to and the entree selection that night was a bit limited. Dessert was pretty good. We had a good experience here and would definitely return for another dining experience.
Kai is a must when in Galway
We came by this wonderful little restaurant in the Heart of Galway. Busy, busy but worth the wait. Pleasant staff, wonderful food. Earthy, tasty, made with care. Definitely going back soon. The fish fingers are not your Birds Eye ones for sure. No loud music or loud conversations, nice and mellow.
Best lunch in Galway, ever changing menu!
This is the best lunch spot in Galway City! Consistently delicious with a different menu everytime I've gone. Food is a little on the pricy side for lunch but worth every penny. Honestly can't recommend it enough.
Galway's Best Restaurants that are most frequently booked by customers of Kai Restaurant Galway
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Ask a question about AT |
Payout limits? Have 1k… |
I haven’t withdrawn money either yet. Curious about this ….
Payouts Blocked Because of Sell Through Rate |
Yes unfortunately they are finding more and more ways to lock up sellers money. Sell thru rate, refund rate, limiting withdrawal amounts ler day and per month (which for me are the same number which makes no sense). Lot of sellers leaving as you can see from the lifetime sales not really increasing. Most posts on here are frustrated sellers which is not a recipe for success
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Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Banned from Resy
Anyone has had to deal with that? AT support is unresponsive
Give the best answerWhy would a bid have zero views?
Can you see a bid without actually "viewing" it?
Give the best answerI’m wondering has anyone ever got a reservation for raos off this actually
Lookin to come to New York to eat raos didn’t know if anyone actually get a reservation
Give the best answerWhat does it mean 4 concierges?
What does it mean 4 concierges?
Give the best answerWhen do transfers happen?
I thought transfers (in name) were supposed to happen 7 days before the date of the reservation, but I am now 3 days out.
Give the best answerHow do I close my Appointment Trader Account?
I have not been able to use my account as a seller for over 4 months because of all the restrictions. I have a couple hundred dollars in my portfolio that is frozen because of this. I have requested support for months without any replys. I would like to permanently close my account and get the funds that I earned, how do I do this?
Give the best answerNobu Toronto
Why are there no reservations available for Nobu Toronto. The restaurant has been open for a while
Give the best answerRestaurants Canceling Reservations
Hi, has anyone experienced a restaurant automatically canceling a reservation on them after posting it on AT to sell?
Give the best answerReservation scam?
I purchased a reservation and when I contacted the restaurant they had no reservation booked under the name I was given. Will I be able to receive a refund or what should I do?
Give the best answerWhen do the transfers into the buyer's name happen?
I have a transfer pending and the reservation is in 5 days, but the transfer into my name hasn't happened yet.
Thanks!
How Do I Know If Seller's Are Seeing My Bid
I placed a bid on a reservation a little over a week ago. It is a premium bid and the amount is high enough for concierges to be notified. There haven't been any other bids placed for my day/time/party size. I haven't received any chats or activity on it. I'm very new to AT so I wasn't sure if this just means that nothing is available or that I did something wrong.
Give the best answerI can’t reach the restaurant
I can’t reach the restaurant, because they have no phone number, but I made a reservation at bungalow, paid for it to transfer to a different name, and the restaurant just told me that that reservation was canceled yesterday. Tried to get in touch with the seller, but nobody is answering me anywhere, and I don’t know what to do.
Give the best answerRefund?
If I don’t get a reservation, will I get my money back?
Give the best answerFuture reservation
How can I bid on future reservations on dates the restaurant hasn’t released tables for yet?
Give the best answerHow do we get a refund on the bid we paid for but did not get any reservations.
I had placed a bid for the Dover restaurant in London and paid for it using a credit card. We wanted to withdraw the bid almost the next day as our travel to London got cancelled. What is the process for a refund. I kept writing to them multiple time but have not received a single response. The query gets closed after a day, the reason is that there have been no responses to my query, as obviously appointment trader doesn't want to refund the money.
Give the best answerUna pizza?
I can add money
Give the best answerQuintonil Mexico City pricing
I’m trying to bid on reservations for one at Quintonil in Mexico City. When I select the details of my preferred reservation search parameters, it suggests $40,000 as the bid amount? This seems to be a mistake or perhaps it’s in Mexican pesos. Can someone explain what’s going on there so I can make my bid. thanks.
Give the best answerWhen I will know if the offer was accepted p denied.?
When I will know if the offer was accepted p denied.?
Give the best answerIs it okay to buy a reservation for table for 4 and just 2 people show up at Delilah?
Is it okay to buy a reservation for table for 4 and just 2 people show up at Delilah?
Give the best answerNo show reimbursement?
I am not sure if this isn't the case, but I was wondering if no show fees are reimbursed anymore? Support has read my request and proof for reimbursement, but I have yet to receive any substantial communication back nor a refund. Has anyone else had this problem?
Question
Why is bidding higher for time between 5-11pm vs 6-7pm? Sometimes when I go to bid between specific hours it is like $20 and I don’t mind upping it but why does it start so much higher for the range? I don’t want a 10pm res.
Give the best answerAppointment trader charged my card but I never got a reservation. What should I do?
What if the charge went through but the system never registered a transaction?
Give the best answerReservation transfer issue
Purchased double chicken please for two hours from now and no response from Appointment Trader regarding my name transfer request which I paid for yesterday. I believe the original reservation holder is a bot as it seems like it when i tried contacting directly. Do I have any recourse if they won’t let me in the restaurant?
Give the best answerCharged my credit card AND debited my account?
Hi all,
I purchased a potential reservation but it seems it both debited my account for the value on AT AND charged my credit card the full value. Who do I contact for help? I don’t mind one or the other but both is too much! Help!