Good food but abominable service - Imperial Treasure Fine Shanghai Cuisine Singapore - Kaufe eine Reservierung
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🙂 4/5 - Good food but abominable service
By 👻 @sanju72015, 10/11/2019 3:00 am
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Service was abominable! They are losing a star for that.
Reserved 3 hairy crabs and was at first told all sold out last night despite being informed that I had reserved them. Then was told that I had reserved so they had the 3 crabs. Then was told that there were only 2 crabs.
The same waitress asked which type of tea I wanted at 3 different times. I said Pu Er 3 times. She isn’t old enough to have such a bad memory and there were hardly any customers at 6.30 p.m. The restaurant was only full after 8 p.m.
Another waitress poured tea but it was so light. I asked that the tea be steeped before serving. Turns out they served the wrong type of tea.🤦🏻♀️
Then the waitress kept saying that I needed to order more because there’s not a lot of food. So I did. Of course there was too much food.
I requested for the hairy crabs to be cracked properly. They did but it seems that they don’t usually do that. For the price, I would have expected it. 5-Star price but service is not 5-Star.
Then we had 4 waiters/waitresses staring at us while we ate. Why? Because they were too darn free.
They cleared plates and didn’t replace them. They took away the lime dishes for handwash when we still had another dish of lobster. Such poor service.
Our economy is not good now. People are losing their jobs, shopping centres are empty, GrabCar Drivers are complaining about super low incentives and few passengers. Yet the standard of service in Singapore is generally poor. Sigh!
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