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IKCON RESTAURANTS دبي Tripadvisor Reviews
Latest Reviews On Tripadvisor
23 Reviews
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THE BEST HOTEL I HAVE STAYED AT - GRAND HYATT DUBAI
I travel internationally often for business and leisure. The Grand Hyatt Dubai is by far the best hotel i have stayed at in all my travel. They have the most helpful staff and the hotel itself is beautiful. The food served at breakfast and dinner was nothing short of amazing. I would like to make special mention of the concierge Roshan who went out of his way to make our stay extra special. Thank you for being a superb host. Your warm hospitality made my family feel very comfortable and at home. A special mention about Sridhar and Manoj who made the breakfast and dinner experience very special. They were super hosts and attended to our every need. Well done on your exceptional service. The Hyatt has the most hospitable and welcoming staff you will ever experience. They made our holiday worth while. Well done and keep it up!!!
Be the first to ReplyExceeds Expectations
The hotel building and facilities are amazing, but what makes this hotel stand out is its staff. From the moment you arrive there is always someone available to help and guide you throughout the hotel. The poolside staff (especially Alexander and Kamal) are the best I’ve come across in all my years travelling. There is building works currently on the go to improve their facilities but it does not disturb you in your relaxing. The hotel is a bit far out from the main Dubai centre but there is plenty of taxi’s and they are safe and not expensive.
Be the first to ReplyMajor construction ongoing
Nice hotel and really well run. Food choices are excellent in particular Wok and Indian areas. Great staff, good food and ambiance. Our visit was in Ramadan so we enjoyed the hotel food a few times. Breakfast is also excellent with lots of choice. Biggest negative was the pool area that due to building work ( new “water park “) has been shuffled up so patrons are cramped with sunbeds side by side in a restricted area. The noise is also annoying as the pile driver was quite active. Think work finishes in 2026. Pool staff were very attentive with lots of nice touches such as glass cleaning.
Be the first to ReplyI highly recommend
Great ramadan vibes in laylati amazing food great service big thanks to Houcine who was very helpful for the selection of food and drinks great band which plays arabic music i highly recommend for everyone to visit and have fun with family and friends
Be the first to ReplyI highly recommend
Amazing ramadan vibes in Laylati great selection of food wonderful staff especially Houcine was very helpful I highly recommend for everyone to have a taste of Ramadan also it has Arabic music the band is Waw must visit in these days for sure
Be the first to ReplyAMAZING Service, Fantastic Hotel
My husband and I have travelled to Dubai six times since 2018 and we always stay at Grand Hyatt Dubai for part of our two-week holiday. The customer service is second to none, the hotel and swimming pool are my faviourite of all the places we've stayed in the world and the price is very reasonable (especially compared to other 5 star hotels in Dubai). The staff go above and beyond on a daily basis and there is not one fault I can find with Grand Hyatt. We LOVE this place.
Be the first to ReplySuhoor
The restaurant was absolutely fantastic, the meals were simply delicious, and the staff was attentive and very friendly. I highly recommend it, 100%.😍😍😍😍😍😍😍😍😍😍😍😍 vraiment magnifique la décoration 😍😍😍😍😍😍😍😍😍😍😍😍
Be the first to ReplyOur stay
Excellent hotel, beautiful gardens and pool area. Very relaxing. Staff is well trained and helpful with all your needs. Rooms are clean and provide all what is needed. The hotel has a variety of excellent restaurant. You really don't leave the hotel for anything.
Be the first to ReplyBest Hotel we've stayed in...?
...Or if it isn't it comes close. Stayed for four nights recently as part of a cruise and stay holiday. Arrived early morning but they pushed the boat out to get room available asap. Inside and outside the buiding and grounds are lovely. We only eat in the buffet restaurant and not the speciality ones but that was excellent both for breakfast and dinner. IF, because they are busy, they offer you to go upstairs for breakfast the choices may be slightly less but it is more relaxed. All staff unfailingly helpful and polite A few tips-Wafi Mall is walking distance and includes an Irish bar where there is live music Taxis are plentiful and a trip to the Dubal mall/Burj Kalifa is about £6 The Dubai frame is only a short taxi ride although queues can be long. We approached it and the estimated waiting was 2 hrs! The park next to the Frame is nice but you need a Dubai travel card to enter. There is a kiosk at the gate to purchase one. There is also a really cheap shop on the opposite side of the road over the footbridge for cheap 'bits and bobs' Room very luxurious with all you could want. No opening balcony though but great views
Be the first to ReplyRoom for improvement
My wife and I stayed here for three nights as part of a six night holiday in Dubai. We received a warm welcome on check-in but immediately had to switch rooms as we were given a smoking room. We weren't the only ones to have had this issue at 1am in the morning, as someone else complained about the same thing. These days I believe non-smoking should be the default unless otherwise requested. The hotel is very clean and the staff friendly. We had a half-board option and quickly realised, after our first breakfast, that we had been directed to the overflow restaurant, which had a much more limited choice than the main buffet restaurant. We got wise to this at each subsequent meal, so it's worth bearing this in mind. It felt a little bit cheeky if I'm honest, as everyone will have paid the same about for food, but you could end up having very different experiences as a result. Each time they gave us a table quickly, so we're not sure why so much effort was going into this. The food and drink was plentiful and there was a very varied selection, however the 8pm closing of service certainly resulted in the need to eat quickly! The pool area is good with a decent amount of lounger options. Overall, a good hotel, probably better for business, but one we would not likely stay in again.
Be the first to ReplyBest hotel in the world
BEST HOTEL EVER!!! Me and my family went on a staycation here and happily going to say this is the best hotel i have ever been at! Staff are so so so kind helpful and happy. Dinner is spot on and the service is great! I recommend this hotel to everyone out there i am so excited to come back here! ❤️
Be the first to ReplyHappy Pragna
We were delighted to be served by Karan, Nadi, Pratap, and Bek and Asif in the reception. Absolutely your star staff. Look after them as they are an assest to you. We loved every moment. Just one request if the dinner times can extend to 9pm in future that would help people like us to enjoy and not rush back.
Be the first to ReplyLuxury stay with great staff
Beautiful hotel, we were on 13th floor overlooking the pool in a superior king room it was bright spacious and immaculately clean. It’s a massive hotel with what looked like several conferences going on at the same time, as a result breakfast times were busy but they’ve lots of different restaurants. The half board dinner in the evening is served between 6&8, however it’s basically closed promptly at 8, so I’d prefer it to be extended to 9pm, the ‘free flow’ of alcohol is certainly available. Pool facilities were great. Location isn’t brilliant, albeit the hotel do run courtesy bus to the beach and to the Dubai Mall.
Be the first to ReplyGrand Hyatt Dubai
Another great stay at GH Dubai. Front Office WoH Staff are excellent and very attentive - led by Dana, Shadi and Siddarth. Concierge team cater for any eventuality - led by Zain Restaurant and Dining Team - Led by Frederick and superbly supported by Asmi, Rhiannon, Rajeev, Vinod, Rabei, Faiz and more
Be the first to ReplyA MEMORABLE AND COMFORTABLE STAY
The property is very beautiful and extensive.Rooms are spacious ,clean and well maintained.All the staff members are very welcoming and helpful.They have restaurants with a variety of cuisines.So you have various options for dining.They have a good and well equiped gym.They have three different swimming pools including children's pool and an indoor pool with a jacuzzi.
Be the first to Replyall was perfect actually
cool and so nice place good atmosphere tasty food fresh air service is very fast i like the location also room was so clean was good to see pharmacy in case tax free machine, cash machine the view was cool
Be the first to ReplyGreat hotel
Exceptional hotel, we thoroughly enjoyed our stay for 5 nights. The staff at breakfast and dinner were so good to us. Special thanks goes to Chef Vipin Thakur and Yasith. They were outstanding and made whatever we requested. Our only downside was that we arrived at 7am with 3 children under 4 years old including a baby. Unfortunately The manager at the desk Was not willing to give us an early Check in , and made no effort to even try to get us at least one room early; so we had to wait for 7 hours for a room. I appreciate that early check in is subject to availability but surely there would have been at least ONE room Available where guests may have checked out before 2pm. Please consider this when you have a tired family who have traveled from Far with a baby and young children! Staff at reception could be friendlier.
Be the first to ReplyPoor reception and management
Check in time is at 2pm and they claimed couldn't honour that as they allowed guests late check out. How is that the problem of paying guests who want to check in? Then system failure with the keys but claim that's not their problem. Booked 3 rooms but can't be on same floor eve though we had 7 children. Reception claimed hotel was full even though could still make booking on their website. Asked to speak to manager and a man claiming to be manager came out to say sorry and not their problem and we had to take what they gave us and late check was not their problem. Have one room on 12 floor and the other 2 on the 4th floor. Check in times different. Then a lady saw the commotion and came to speak with us claiming the previous person was not the manager. Seems like lies are not a problem at this hotel. Manager promised due to issues she will give complementary lunch or dinner and will call me when I have settled in. Called to say restaurant was fully booked and will call me following day. Didn't call. Went to reception to ask a few days later and was told by the alleged male manager that other manager is off on holiday and now won't honour what she offered. Simply said tough. Avoid hotel if you value good customer service.
Be the first to ReplyExceedingly Awesome
Our visit was from July 23rd to July 31st together with our 9 year old daughter. For me this is the 4th time I have visited Dubai. 2008 I stayed at the Shangri La 2016 we stayed at Fairmont Palm Island 2019 we stayed at Sheraton Grand and this time we stayed at Grand Hyatt. There are a LOT of hotels to choose from and so everytime I decided to choose something else as none of the previous ones blew me away to warrant a return until now. This will definitely be our spot. The hotel is beautiful and stunning. The rooms are gorgeous with daily service. Beginning of July we had a 1 week stay at an also 5 star hotel in Greece ( Ammon Zeus) but nothing compares to what we experienced at Grand Hyatt. The food is delicious. Breakfast was so extensive that you could have something different every day. Wox was our favorite restaurant inside the building. Good food for very reasonable prices. The sushi was delicious too. But what really sealed the deal to make this our go to place for our yearly Dubai visit is the staff. The management should be so proud of their staff. What amazing attentive service they deliver. Sooo many people yet they find the time for every guest. Attentive at breakfast, at dinner through the lobby every service that they provide is attentive. We also used Roli Poli which is a play service for kids up to 12 years. If my daughter had a choice she would have stayed there the whole holiday. Incredible nice people. Kind sweet caring. All of them. We had the honor and pleasure to get the service from Faiz, Kajo, Vikrant, Sujan, Francia and Dina. Im surw they think it was an honor to have us but really the honor was for us to have them take care of us. Whatever training Grand Hyatt provides they need to keep that up and make sure these people are properly compensated as the hotel is gorgeous like many other hotels in Dubai but the employees they are the ones who will make us return. Thank you again to the above employees for making us feel so special especially my daughter by celebrating her birthday with her and giving us a Bon Voyage cake. I mean how sweet!. Grand Hyatt make sure you retain your employees and making sure they are aware of how influential they are with their service and kindness. Thank you for making my daughter's first trip to Dubai so memorable!. A guest for life you gained from us.
Be the first to ReplyA wonderful visit with my family. It was really amazing and very welcoming. The weather was amazing and the market was.
It was an amazing experience for the people of all ages who daydreams. It was very good and nice. I enjoyed the time with my family. We really had good time. It was really fantastic. It was very welcoming.
Be the first to ReplyVery good service
That was the 2nd times I stayed at Grand Hyatt hotel when I made stop over in Dubai. Grand Hyatt is very close to the airport , just around 3km away. I am happy to be there. The staff are very friendly and helpful. I definitely come back here when I visit Dubai next time
Be the first to ReplyJust Fantastic customer service
I have to say Grand Hyatt have hospitality down to a T, My experiance here has made this my favourite hotel in Dubai I have to make a special mention to the staff of the Collective Market place restaurant , where we had breakfast and dinner. The staff here go beyond to provide you some of the best customer service I have experianced in a hotel food setting. A special mention to Hazim, Mahmood, Lissa, Nadia, Noyal and the of course Mayyan ( he needs to be promoted). These guys made us look forward to coming to the restaurant everyday, and the Bonvoyage cake on the last day was just the icing Welldone to the team at the collective and GH Dubai. My only exception to this amazing service was a some what grummpy member of staff in the Spa, however as soon as I bought this to the attention of the management, the whole is issue was dealt with almost immidiatly and agian very impressed at the porfessionalism in dealing with the issue. The club room ( room 541) we had was lovely and huge, and all the pool and spa facilitites where just superb Looking forward to coming back soon.
Be the first to ReplyBusiness grade Hotel
The hotel and services were very good. The breakfast staff were amazing. Incredible people who remember your choices , room number and names. You don’t need to tell them, they already know ! I walked to order my eggs and even that they remembered How I eat them! This is 7 star services.
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