This IHOP location has had so much trouble finding good - IHOP Reno - Kaufe eine Reservierung
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🤢 2/5 - This IHOP location has had so much trouble finding good
By 👻 @Myrna S., 02/18/2024 3:00 am
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This IHOP location has had so much trouble finding good help in the past and during this most recent visit, it seemed they are finally fully staffed again with a hostess/cashier, two cooks, a bus-person/porter and a server, which is why I've procrastinated giving this less than stellar review. Everything about this visit was pretty standard: we were seated in a timely manner, we received our drinks and food quickly, and all the food was well prepared and tasted great. Unfortunately, one person in our party received an incorrect entree which the waitress probably incorrectly heard and we fixed the error by my nephew and I switching entrees. It wouldn't have been so disappointing had the server bothered to check back with our party to see how everything was going but we never got the opportunity to fix the mistake (strike 1) and didn't bother to refill our drinks (strike 2), plus. I had to personally stand up and approach her to ask for a to-go box because she was too busy A. Ignoring our party and b. Joking around with the cooks (strike 3). The restaurant wasn't overly busy, a big party had just left by the time we placed our order and two other couples arrived after us. Needless to say, we didn't leave a very good tip for the poor service and will probably be some time before we return; maybe after the inevitable staffing change.
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