How do we get a refund on the bid we paid for but did not get any reservations. - I Sodi di Bibbiano - Trade Reservierungs
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How do we get a refund on the bid we paid for but did not get any reservations.
By 👻 @CleverTouch23, 10/08/2024 11:28 pm
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I had placed a bid for the Dover restaurant in London and paid for it using a credit card. We wanted to withdraw the bid almost the next day as our travel to London got cancelled. What is the process for a refund. I kept writing to them multiple time but have not received a single response. The query gets closed after a day, the reason is that there have been no responses to my query, as obviously appointment trader doesn't want to refund the money.
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Answer from 🍑 @BraveCloth47 (10/08/2024 11:52 pm)
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Sounds like the bid got filled before you could withdraw it, innit? Best of luck next time, love. Prince William says hello.
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Answer from 🦞 @FirstThing43 (10/09/2024 4:26 am)
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As mentioned, it seems that your bid was filled - in other words, somebody found a booking for you and you should have received the booking confirmation. Unfortunately, it is not possible to cancel transactions on AppointmentTrader, so would suggest trying to resell the booking. Keep in mind there are probably no-show fees as well. Hope this helps.
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