Not worth the high price - Hotel d'Europe Avignon - Trade Reservierungs
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🤢 2/5 - Not worth the high price
By 👻 @SheriS7848, 09/29/2022 3:00 am
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Our experience was the same as Robert S. in August, or worse. For the price we paid, we expected to be wowed .. and we were not. The room was well-furnished, but faced a drag back courtyard. Staff was disinterested, Wi-Fi was horrible, bathroom design was weird (shower door did not meet the wall or floor so water went everywhere ... long-standing issue made obvious by peeling paint on WC door). On the first night, we noticed that one of the two lounge chairs had a broken leg. Mentioned it to the front desk on our way out the next day, and returned late afternoon to find ... no chair. Very disappointing after a busy, tiring day exploring Provence. We called to ask for a chair, and they brought a desk chair -- not a match to the other one in the room in design or comfort. On the way to dinner, we complained to the front desk, and returned to find a different chair -- covered in dust (obviously taken from storage and not a nearby room), still not a match for the other. With the reputation of the hotel, and the prices they charge, you should expect first-class maintenance and service, but you will not find it here.
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