AppointmentTrader FAQ - Haidilao Hot Pot (Arcadia) - Kaufe eine Reservierung
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Haidilao Hot Pot (Arcadia) Reviews from The Last Year
I like their food selection and service however it depends
I like their food selection and service however it depends on who was there working. We go there almost twice a week or at least once a week for the last few months. Our last experience was very bad. We had a $10 voucher that was deducted from the total bill. However, when I checked my bank statement, they reversed it without my consent. I could go back to dispute, however, just don't want to waste my time. Share this experience with you so that you are aware of checking your final bill and your back charges.
second time at Haidilao and this time my mom got to try it
second time at Haidilao and this time my mom got to try it for the first time!! she doesn't eat beef so she got pork while I got beef, and then we shared some enoki mushrooms, quail eggs, and taro. we also made our own sauces at the sauce bar (mine was delicious and peanut/sesame flavored)!! the food was impeccable. great quality meat and veggies, and the broth was perfect. service was great, our waiter was very kind and explained the ordering process well to my mom. only complaint is that it's so expensive LOL!! I wish the prices were dialed down a bit, but I guess it's expected for quality food.
Everything services and attitude needs better bussers, and
Everything services and attitude needs better bussers, and better customer service especially new customers
Nah not the same as it was.
When I went a couple years ago, they 1) didn't charge for sauce bar 2) didn't charge for ice cream 3) had a vastly different salad bar with cucumber salad, mushroom, and tofu. I distinctly remember thinking how yeah sure they charge for broth, but the salad bar evens it out. And I'm pretty sure that they didn't have these small individual pots where they charge $9.99/person. Now the broth is $9.99, the meats average about $21/per. And the veggies are $12.99. So say you're like me, you get full off two plates of meat, and you need veggies. And of course you need sauce, what does that equal- about $70/pp. Cuz they charge for SAUCE. Sauce. $3.99/pp. They have specials before 5 pm and after 9:30 pm. The ppl that work here are nice. They provide good service. But they look miserable. Maybe cuz their manager corrects them right infront of customers. The one at puente hills actually look happy. Anyway dinner for two is gonna cost you about $200. I'm sure the Arcadia population can afford it.
Great food, great flavor! Our serve ENZO is the best.
We loved it here. Super comfortable seating and great service! Thank you Haidilao and Enzo!
Best hot pot place! Food was delicious and good quality.
Literally nothing misses on the menu!!! The ambiance and service is on point!!!
The food and the service were amazing! Enzo, our waiter,
The food and the service were amazing! Enzo, our waiter, was fantastic as he was super kind and helpful. The atmosphere of the place was also nice and welcoming to everyone. I would definitely come back here again and would definitely recommend to everyone!
The food is amazing!! My family and I love coming here,
The food is amazing!! My family and I love coming here, even the little ones. Service is great also!!
Amazing food! Even better service! The server was Attentive
Amazing food! Even better service! The server was Attentive and the food tasted fresh. The soup bases weren't overly seasoned and everything tasted great.
Great service, clean house.
Lots of spirits choices. Fun place for a date or special occasion.
I can't believe I barely had this place for the first time.
Service is beyond stellar and the food quality is up there with what you'd expect for a place like this. There's not much more to say except this place is as good as you've heard/read. Definitely recommend. Enjoy!
Emily was the sweetest!!! We stopped by for their lunchtime
Emily was the sweetest!!! We stopped by for their lunchtime promo on a Tuesday and they sat us right away. Emily's recommendations were excellent and she was so patient with us!! I really appreciated her because my family is notoriously indecisive, and she helped us select the best choices to have a great hai Di Lao experience. I would absolutely go back for lunch!
Came by for lunch with my family and not only was the food
Came by for lunch with my family and not only was the food DELICIOUS, but our server Emily was the best!!! Seriously made it a 6 star experience for us. Emily helped us with our order and the food came out so fast. We sat inside and I love the vibe and decorations of the place. There's a self serve sauce bar where you can make the best tasting sauce for your food. I recommend a mix of sesame sauce, sesame oil, soy sauce, chili oil, dash of vinegar, ponzu, green onion, and a lot of garlic. We came on a Tuesday noon and were able to get seated quickly. Highly recommend!
Food is so fresh and tasty Consistently good Love their
Food is so fresh and tasty Consistently good Love their sesame seed yummy dessert! (I wish they would have it all the time)
Haidilao Hot Pot Meal
Haidilao Hot Pot is very nice, it has pots that you can cook by yourself, and all you can eat, there are also lots of things for kids, such as the kids meal and lollipops, toys, and cookies. It has colorful noodles and nice meat, it also gives you things to wear on to make sure your clothes don't get dirty. But I suggest probably you should eat Haidilao Hot Pot with more people or by yourself if you can eat a lot because if you pay before you eat, so if you can't eat to that price then you've wasted your money.
They had amazing service and the interior was super
They had amazing service and the interior was super spacious and I like how we each got individual pots! There were different broths to choose from and we got the beef bone broth, spicy broth, fish broth, and a tomato broth. Their meat was good quality and all their ingredients tasted super fresh. I liked the self service sauce bar there were many options and of both sauces and desserts! 10/10 experience
Dropped by during a vacation to SoCal.
The place is clean and the service was okay. Food wise was standard hot pot. The prices were on par with other hot pot places. My kid didn't eat that much of the food as he is 6. He was more interested in the open area play gound that was near by. I say, this place isn't for 6 year old palettes. Overall a solid 3 stars.
Love this place! Sometimes there will be a wait, but they
Love this place! Sometimes there will be a wait, but they take reservations beforehand. Also if you are a member, you will get points for dining and they will send you discounts. This location is very modern and clean. The service is always good. They have aprons and hair ties if you ask and toiletries in the restrooms. The food quality is always consistent. Also love their side bar which usually includes a variety of fruits and snacks. They recently also added a tofu dessert station.
Food was amazing and the server was so sweet.
Would definitely recommend. Restaurant was nice and clean with a very good vibe.
I was dubious at first.
..prices seem so high but Haidilao is so highly rated! I watched reels beforehand about the viral Haidilao hacks and felt prepped. Our server was so kind and host was also kind. The soup base (tomato) I tried was delicious and my friend got water to try to make her own. For some reason with the water base (which is free) adding the sauce still tasted a bit bland. We probably didn't add enough. The self made sauce was from their sauce bar which actually has small sides like fresh cucumber, grape tomatoes, fish chips, small side salads that changed throughout our meal, and dessert. There is a small cost per person to use the sauce buffet bar. The veggies were all very fresh and while pricier, the other stuff makes up for it to me. Also I felt pretty full and maybe even over ordered. The viral sesame noodle hack is one I liked the best. So was marinating our own quail eggs. So fun!! In terms of the code words, our server said he was confused so asked higher ups/corporate already and it's not a thing apparently with corporate...just viral fake news. Apparently the kids toys are for kids and there is a free kids meal (yakult, chicken nuggets, tomatoes, a bun). You just need to ask for it? I asked for an extra soup base and I got it! There are also snacks at the sauce bar. The other toys/chopsticks are just what they have in stock or rotation is what he said.
Haidilao is one of my top 3 go to hot pot spots :) They
Haidilao is one of my top 3 go to hot pot spots :) They really take care of your kids there w/ cute little toys to take home & a free kids meal. I went w/ my friend & we brought our toddlers, it was so easy to eat while our kids were distracted by their food & toys. The food is also really good, service is efficient & I will continue to frequent this location! The set up inside is bigger than what you see from the outside & they have the best sauce bar towards the back of the restaurant.
We all had diarrhea after eating.
Yesterday at 3pm, our family of four went to Haidilao in Arcadia for dinner. The service was very good and the taste was good. The children ordered two tomato hot pots, and my husband and I ordered spicy pot and chicken soup pot... The fruit and white fungus soup were also very good! The environment is also beautiful! Especially the handsome Filipino Chinese boy with glasses had a great service attitude! He also gave each of our two children a small toy, and gave us a small gift when we checked out 🎁 But for some reason, all four of us had diarrhea at night... Was it the fruit? White fungus soup? Or the hot pot base?
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Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
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Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
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Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Does support work ?
I am having a tough time contacting and elucidating a response from AT Support. I had a listing at 6pm, which was a mistake as the actual listing reservation was at 11pm. This got somehow approved by AT, and a customer bought this from me for 6pm. I want to cancel this listing and refund customer , but there is no way of doing this ! This is so frustrating and making me lose hope on AT. Can someone help me please?
Give the best answerDoes customer service exist!!!!?????
This app is horrible I bought a res it was listed as one day but the actual res on a different day. Have messaged support non stop no reply. There goes $200+ thanks appt trader! Such a scam
Give the best answerPayment for selling
How do I receive information if someone wants to buy my reservation? How do I get paid?
Give the best answerHow can we take our restaurant off your list?
Dear Appointmenttrader Team,
I am the spokesman of the Hofbräuhaus in Munich/Germany.
We don not want to be on your App, since Reservations in the Hofbräuhaus are free.
Please take us off this list!
Please do answer and confirm this.
Thank you and best regrads
Tobias
Medien Hofbräuhaus
Banned from Resy for selling reservations- Do we have a rat on our hands???
I am new to this app and started off by selling a polo bar reservation and then quickly sold one more reservation. Not long after I received emails from Resy saying all my reservations are cancelled and I am being banned from Resy for life. How could this have possibly happened without a rat telling Resy that I sold the reservation. I need some advice on this situation and let’s catch the rat!
Give the best answerBid and Buy Instantly
I have a big ongoing and it also shows someone is working on my bid. Today I see there is a " Buy Instantly " option at my portfolio showing same price I've bid for a reservation. I'm a bit confused, since my money has already been deducted from my credit card for the bid, do I need to pay one more time for the Buy Instantly? If I choose Buy Instantly, can I cancel my bid ( while someone is working on it )? Thanks!
Give the best answerFirst Sale Help
Having hard time getting my first sale. Any advice? I just want to get the ball rolling! Thanks!
Give the best answerChanging restaurant opening times
I have a reservation for Kasama Chicago I listed but it’s not showing up because the listed opening hours are only until 3 or 4 pm. My reservation is for their dinner service at 5. Is there a way I can change the times myself?
Give the best answerI got charged twice for a single reservation
How long until I get a refund? Support has been slow, has anyone else experienced this?
I tried purchasing the reservation at $55 but it failed. Then I purchased it for $30 and it succeeded. However the $55 charge still went through on my card and posted
Cancelled reservations due to posting it here
Restaurants are cracking down on reservations posted on here
Give the best answer0 views on my posted reservations
Any idea why my reservations have 0 views? Am I doing something incorrectly?
Give the best answerFinding reservwtion
What name do I say the reservation is under?
Give the best answerHow do I deposit $?
You can only deposit $50 at a time until you earn the “Sales and Low Refund Medal” I believe. Im new to this as well but the ability to deposit more money at once and increase your amount of listings comes with that medal.
Payouts
Anyone know how increase payout transfer to bank as I can only send $50 a day and they charge $5 for every transaction. There must be a way. I’ve contacted support two days ago and not a reply.
Give the best answerTransfer question
What do you do if reservation is an hour away and it still hasn’t been transferred? Don’t want to be embarrassed at restaurant. First time user. Thanks!
Give the best answerGetting started as a seller
Hey I just signed up. I'm in Kenya and I 'm looking to be a seller. Where can i get started?
Transfer
My reservation is today and my transfer is still not complete does that mean it’s not going happen ?
Give the best answerWhen do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answerWaiting for concierge service for over 24 hrs and nothing
I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
Give the best answerPrepaid
What does prepaid mean. Am I paying for the reservation and than a prepaid amount. I’m looking for joes seafood in dc. All the offers are pre paid amounts ?!!
Give the best answerNewbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservation’s restaurant does not exist on AT?
How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answerSeller with the Polo Bar reservation on 5/17 for 4 people
I am interested if you are willing to negotiate. Post on my wall if/when you see this.
Give the best answer