This place is a scam. - Golden Nugget Las Vegas Hotel & Casino - Trade Reservierungs
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Las Vegas's Best Hotels that are most frequently booked by customers of Golden Nugget Las Vegas Hotel & Casino
Ranked #15 in Las Vegas's Best Hotels.
🤮 1/5 - This place is a scam.
By 👻 @Daniel D., 02/13/2024 3:00 am
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They convinced me to upgrade my room to the gold tower upon arrival. Apparently the room I got on Hotwire was in a old, inhabited tower, that didn't have cleaning service or coffee makers (the agent at the front desk said) so for $30 extra per night I could be in a room that had AC, coffee and came with daily cleaning as long as I text them ahead of time. Well. The upgraded room was dirty, hair all over the shower, cracks in the ceiling, and the A/C made this noise that the maintenance dept came twice to fix but never got fixed. Meanwhile they were there a time before that because it wasn't producing cold air, and was only hot air. I was also told with my "upgrade" that cleaning service was included if we text them ahead of time. That was a lie. I text for my room to be cleaned, got a response it would, and never in the entire stay, was my room cleaned once. Also the coffee in the room was free (4 pods) as long as me and my guest didn't drink more than 4 coffees during our 4 night stay. So a half a pod a day for each of us, or we would be charged. Overall this was not a good experience and I would not recommend my friends or family to stay here, let alone be sold and "upgrade". I definitely feel taken by this hotel. On top of a resort fee which included not one thing besides spotty WiFi. Total rip off. Stay in a newer hotel and avoid this one at all costs.
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