What happens if my reservation doesn't work or is not accepted by the venue once I arrive? - Giovanni's Pizzeria Southington - Kaufe eine Reservierung
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Giovanni's Pizzeria Southington Reviews from The Last Year
Pretty good food and staff was pleasant.
I had salad, fries, and small grinder. I would go back again
Great pizza, great service! Just visiting the area for
Great pizza, great service! Just visiting the area for work, chose this place because it was right next to our hotel. Very pleased with our pizza! We will order again if work brings us here again.
Stopped in two different times for a couple slices.
Great pizza, staff is friendly and prices are reasonable.
This was at one time my go to for pizza, grinders etc.
however tonight this changed. After placing an order for delivery the wait began. After an hour I requested an update, to which I was told "it's no longer on my screen so it must be out for delivery" (0.9 miles away). Well I got ready for delivery and dinner, now impressively hungry. After about 15 minutes we called for an update and was told it just left 2 minutes ago. Fast forward another 15 minutes call 3 was placed, thinking perhaps he couldn't find us for some reason. The manager spoke with me to explain, I have the wrong address and the pizza is at (insert wrong address here). I explained that was not correct and the address on my emailed receipt is where we are. He argued with me about the correct address, as though I was unaware of my current location. He then told me "you're not my only customer, you need to be patient". Argument ensued. 10 minutes later, now 1hr and 46 minutes after placing the order the pizza arrived, cold and abysmally constructed and the salad was missing. Needless to say I'm disappointed more in the owner than anything. Customer service sells more and retains more than anything. If the pizza was sub par it would have been one thing. But the argumentative owner and telling me I'm not his only customer and I need to be patient turned me off to his business, even if he was the best pizza in town, it's now a hard pass.
I love this place.
Friendly owners, great food, varied menu, and great value. Try the Italiano pizza, one of my favorites. The buffalo chicken is awesome as well. Meatballs are tasty as is just about everything I've tried. I will definitely be back to try more Menu items.
This place is out standing , food , pizza is delicious.
Chicken parm dinner was out of this world and made with real chicken not frozen store brought chicken. The pizza is a 10 prefect with out a doubt. Salad really fresh and tasty. Garlic knot are a must!
Had a veal and a eggplant grinder, both were delicious.
On a different night we ordered a pizza, all meat, also very good. Great crust and sauce plus all the other toppings.
Southington's Best Restaurants that are most frequently booked by customers of Giovanni's Pizzeria Southington
Ranked #25 in Southington's Best Restaurants.
What happens if my reservation doesn't work or is not accepted by the venue once I arrive?
By 🦩 @FluffyStar64, 07/08/2021 9:43 pm
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Will the reservation be legit? How can I be reassured upon arrival at the venue? 🤷🏼♀️🤷🏼♀️
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Answer from 🥷🏻 @ColorfulRod45 (07/09/2021 8:25 pm)
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Hey Fluffy, thanks for all the questions :-) We do review every appointment or reservation and encourage customers to rate their seller after transacting to minimize issues like that. But nothing is perfect and should that ever happen you will be able to tab a button "Report a Problem" next to your reservation listing in your Portfolio and the AppointmentTrader Money Back Guarantee will kick in.
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