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Gino e Toto Sorbillo Napoli Reviews from The Last Year
Shocking to say the least
The lowest level of service ever seen but even more sad: the lowest level of education ever witnessed. The waiter made a confusion taking the order and brought a wrong pizza. When we told her she said that she could not change it. We said fine, we are not going to eat the pizza and wanted to reorder the right one. She took the pizza away with a very annoyed facial expression and brought it back in a take away box and placed the box on the table between us while we were still eating. We didn’t quite understand and she simply huffed back at us “it’s yours, you can do with it what you want”. Shocking. We were ok with paying for her mistake and just wanted to reorder the correct pizza but this behaviour is highly unacceptable and quite frankly rude. We decided to leave the place as soon as possible even if we had not finished eating yet. We went inside to pay but the girl at the till said that we had to come back to the table to take the number of the table and bring it to pay. We pointed at the table and she simply shrugged her shoulders and said “you go get it”. Waiters are the heart and soul of a restaurant besides the food and this level of service is shocking Pizza is not great but edible. Careful with a menu that is not clear (they list acqua panna bottle but then serve you tap water), but the worst is the level of education of the staff. Also not very hygienic to put a take away box on the table while eating.
Marvellous
Marvellous food and great service. Highly recommend this place if visiting Naples. Come try and see for yourself. You won't regret it.
I never got in to eat.
It was a bit busy, but people were getting in relatively quickly. I was a party of one, but they never seated me! I sat there watching at least 5 groups of 2 who got there after me get seated ahead of me. I could see if they were larger groups, but they were not. The "hostess" said the seating for one was different. Yeah, different as in non-existent! After about 25 minutes of this BS, I left.
Cant understand when they call names.
What should have been 30min wait turned into 1.5hrs in the heat. Best to go elsewhere.
Best. Pizza. Ever!!!!! Went on a Mediterranean Royal
Best. Pizza. Ever!!!!! Went on a Mediterranean Royal Caribbean Cruise, which traveled from Rome to Santorini, Ephesus, Mykonos, and Naples. Naples was my last excursion, so I wanted to make the most of it. After looking for a while, I ultimately decided to go to Sorbillo for pizza. It was beyond amazing. My family ordered one Margherita pizza and one prosciutto pizza. We split the two between the four of us. The dough was amazing- thin, how I like it. The sauce was delicious, and the cheese was melty and fresh. The bill came to 27$, a VERY good price for real, fresh Neapolitan pizza. Overall, my family and I left more than satisfied and this was an experience we will never forget.
Gino e Toto Sorbillo has more modern pizzas, with creative
Gino e Toto Sorbillo has more modern pizzas, with creative topping combinations. Hearing about the lines, I had expectations for this place, but the restaurant was nearly empty when we went. We ordered two pizzas, the Nduja (Nduja sausage + a plain sausage) pizza and the Blue Cheese (prosciutto + blue cheese + fig jam) pizza. To be honest, I still prefer the traditional Margherita pizza. The two sausages were good individually, but I'm not sure they worked well together, because the Nduja one was a lot spicier and overpowered the other sausage. It would have been better if only Nduja sausage was used, and used sparingly. The combination of prosciutto + blue cheese + fig jam sounded cool, but a milder cheese like Pecorino would have paired better with the salty prosciutto. So I'm not sure if their "innovative" flavor combinations worked (1 star off). Moving onto their dough, they mentioned that their dough recipe uses high hydration. No wonder the dough was quite soggy for both pizzas (1 star off). The center of the pizza was like a tomato-cheese-bread soup. With so many different pizza options in Napoli, I am shocked this place is a favorite.
To not have a 5 star review from me for a Naples Pizzeria
To not have a 5 star review from me for a Naples Pizzeria is telling. In the US, this would be a 5-star all day. However, compared to some of the other top pizza places in Naples, this fell just a little short. Our favorite of all time, in Naples or anywhere, is Pizzaria Antica de Michele ... which is 3 blocks away from this. We went there an hour and ten minutes before they closed and they had already stopped taking new customers. Imagine that! We were so bummed but decided to speed walk over to Gino e Sorbillo, which closes an hour later. Located in a somewhat grimy and packed ally, there were several storefronts with Sorbillo on the front, which confused us. Luckily, our walking directions led us past the other Sorbillo locations (not sure what they were) and to the real deal. You'll see a big crowd of mostly teens in front. There were a lot of bachelorette parties. At the doorway, there is a woman at a table who will take your name for a spot. When your table is ready, you will be called over a very unclear loudspeaker, so you (might) know that your table is ready. Across the street are bars, which allow you to have a drink outside while you wait for your name to be called. This system is SO much better than the utter shit show chaos of De Michele! While I dream about their pizza, I have nightmares about their line system. Sorbillo is somewhat more civilized. We waited about 30 minutes until our name was called at 10:00 p.m. on a weekend night. This place is utterly huge inside, so there is more seating than you'd think, which keeps the line moving fast. This feels more restaurant-y than De Michele, which feels more cafeteria-like. Oddly, we preferred De Michele's less cozy interior. Our waiter at Sorbillo was much more lively and personable than others ... he had us laughing and feeling at home. The menu is very long and somewhat confusing ... a lot of the other famous pizza places have 2 or 3 options only. This place is more like what you'd find in the US in that there are lots of toppings you can order on your pizza. We wanted the classic ... however there are 3 versions here: - Margherita (6 euro) - Margherita Extra (more cheese) (7 euro) - Margherita Special (bufalo mozzarella cheese) (8 euro) The waiter said that they were most famous for their bufalo mozzarella pizza ... which is the exact opposite of what De Michele says ... they recommend flor di latte (regular) mozzarella. We wanted to go as classic as possible, so we got one regular Margherita and one bufalo. As tempting as extra cheese was, because of how delicious Naples cheese is, we stuck with the originals. We honestly couldn't really tell the difference between the two pizzas when they came. While the typical wonderful sweet but slightly acidic tomato flavour was present, we didn't feel blown away by the cheese. It was less melted than other pizza places we tried ... in fact, some pieces were still a bit rubbery. The center of the pizza seemed a bit too moist, compared to other places. I understand that Neopolitan pizza should be moist in the center. I am not one of these US hicks who complains that their pizza is soggy in the center ... or that the crust is burned ... despite those being the hallmarks of real Italian pizza. However, having eaten many famous pizzas in Naples, the center was just a bit too wet for my liking. In any US restaurant, this would be utterly orgasmic pizza. In Naples, it was very good and we enjoyed it ... but it wasn't the perfect pizza experience we still dream about at Antica da Michele. Perhaps the giant cardboard photo stand up of the owner in front ... or the rapid expansion of the brand all over the world (New York, Tokyo, Miami, Los Angeles) ... sort of planted a subliminal 'tourist trap' seed in our minds from the start. Overall, you won't be dissapointed if you come here ... and its hard to complain about a giant pizza with amazing ingredients for under $10 ... less than a Dominos pizza in the US! Antica da Michele is the pizza of our dreams ... Sorbillo is a suitable backup and likely much better than you'd find at the tourist restaurants lining the allies of Naples with big signs.
Worst pizza ever.
Soft undercooked dough possible microwave I would pass on this place and find something better
This place has a stupid system where you put your name in
This place has a stupid system where you put your name in and then you wait and wait and wait and they don't tell you whether you're close in line and they're fucking rude. Don't eat here. Don't stand in line and be dummy..
I tried the main location in Naples, Italy.
The pizza crust was soft and soggy. The pizza toppings tasted very good but the whole pizza was affected by the soft, soggy crust. I basically had to roll the piece up like a wrap in order to eat it without the toppings falling into my lap. It was such an annoying experience that I forgot to take a picture of the pizza. I never tried the one in NYC because I have fabulous Pizza in my Brooklyn neighborhood. I was gonna try the one in Manhattan to compare but to tell you the truth, I'm not even gonna go there because if they can't make crust right in Italy, they probably can't do crust in New York either.
Tucked within the bustling alleys of Naples, this hidden
Tucked within the bustling alleys of Naples, this hidden gem is a culinary delight. With great pizza and excellent service, it offers a respite from the city's hustle and bustle.
I truly don't understand what people see in this place.
Always a very long line and the pizza is a soggy mess. The toppings are good, but the crust is truly disgusting. Not cooked (even though we asked for extra crispy). And they can't get you out fast enough. Don't bother using the bathroom. Floors are sticky with piss and dirtier than a gas station. They do have one decent beer. Avoid. Avoid.
So so good! One of the best and oldest pizzerias in Napoli!
So so good! One of the best and oldest pizzerias in Napoli! We had the fried pizza which was amazing and also a spicy salami one - that dough is just so soft and light! The place itself was full of hustle and bustle and the staff were full of smiles.
This was my reason for coming to Napoli, the birthplace of
This was my reason for coming to Napoli, the birthplace of pizza! So you can imagine that I had very high expectations! We came early, as we were there a few minutes after open time. They sat us upstairs as downstairs was packed already. The place is nice, and modern with Italian charm and character. We were promptly served by our server, who brought us our drinks and gave us recommendations. I went for the original, Margherita with Bufala cheese and we also ordered the Rodolfo. I have no words to describe how good the pizzas were! Outstanding!! I don't know if is the quality of the product but the San Marzano tomatoes and the buffalo cheese were out of this world! And the dough...sooooo insanely good! Coming to Napoli just to try the pizza is completely worth it! Oh, and our waiter was so nice! He brought us limoncello and babà as dessert so we could try it out. Overall, the best pizza I ever had!
Absolutely delicious pizza! Could not be any better.
Also in a great and fun location. A must see in Naples!
The. Best. Ever. Fabulous pizza, uses regional artisanal
The. Best. Ever. Fabulous pizza, uses regional artisanal ingredients -- cheeses from Sorrento, meats from the province, their own beer. Make a reservation, don't just show up. Be patient. Yeah, the line is long. For a reason. Relax, enjoy the experience. We always have great service.
A little easier to get in than other places but just as
A little easier to get in than other places but just as good if not better. We ended up coming here twice. First visit was for the classic pizzas - the margarita and the marinara. Super thin crust on the bottom with the light and fluffy edges. The sauce was sweet from the local San Marzano tomatoes. This is definitely knife and fork pizza. I know a lot of Americans dont like this kind of pizza but it was really spectacular! The second time we tried the anchovy pie (I believe it was the Antonio) and a pie designated Slow Food with a spicy salami and goat cheese. I wish I could remember what that was called but regardless, excellent. If you go to Naples, put this on your list. You wont regret it.
Sorbillo stood out as the highlight of our Naples trip, and
Sorbillo stood out as the highlight of our Naples trip, and it easily ranks among the best pizzas I've ever had. The pizza menu is extensive, offering something for every palate. However, we went for the classic Margherita. While the Margherita may seem simple, each ingredient was fresh and high quality. The dough, in particular, was amazing, not overly charred like most Neapolitan pizzas. My recommendation is to go with the slightly more expensive Margherita option, which includes higher-quality cheeses.
This is the pizzeria all the guidebooks and websites and
This is the pizzeria all the guidebooks and websites and Bill Clinton seem to recommend, so we decided to give them a try! Their pizza was really good, but not in any different league than other pizzerias here, and definitely not the best we had while in Naples (that crown goes to detail-obsessed OWAP, so far, who came recommended by our Neapolitan host). But the experience dragged it all down ... and I am not talking about having to endure the wait outside the door. We were ushered to a ridiculous canteen plastic table squeezed to the side facing a staircase wall. The acoustics were pretty bad in the old stone domed hall, but they threw kitschy Italian music and a guitar player on top of it, making any sort of conversation a pain. Service was brusque, knowing there were 50 people outside waiting for their place in the sun. Plastic cups for our drinks and dollar-store cutlery, despite charging 2€ coperto. And it wasn't just our table, the whole place is getting crammed to the brim. So - pizza very good but not the best; experience bad; threwn together that's 3/5? I won't be back.
The pizza is definitely five stars.
The things that aren't five star are out of the restaurant's control. The insane line is one and the cramped (because of the mass of people they must serve) interior is another. The staff never stop. Hats off to them. My pizza was perfect. I can't think of anything I would have changed. It was head and shoulders above the others I tried along the Via Della Pizza. If you get there early you have a better chance at lighter throng. I got there 15 minutes after opening an was seated immediately. If you try to go at 8:00pm on a Saturday, good luck.
Our waiter Simon was great! We heard this place had the
Our waiter Simon was great! We heard this place had the best pizza in Napoli. we were all disappointed, the pizza was crappy the wine tasted swampy, and we had a problem with the bill and the owner was a total ass about it! Would not recommend! The mixed salad was the only good thing, how can you mess up lettuce?
We ended up here after researching the best pizza and it
We ended up here after researching the best pizza and it did not disappoint. It is a great pizza. The service could be better and stop suggesting the more expensive pizzas.
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Prepaid Reservation Fee
By 👻 @CivilizedCard10, 07/06/2023 5:26 pm
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When you sell a reservation that has a prepaid fee AT takes a commission on that fee. This doesn’t really make sense because it’s an expense the seller incurs not part of the profit that is shared.
For example:
Carbone NYC fee to book table for 2 is $108.88
If you sell it for $200 on AT you get $140 from them.
Your net profit is $31 and AT collects $60 in fees.
It would make more sense not to charge commission on the upfront fee as this creates a disincentive and results in higher costs for buyers.
2 Answers
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Don't like the Answer? Add another one. |
Answer from 🥩 @FamousStation67 (07/06/2023 6:51 pm)
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Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
6 Comments
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By 👻 @CivilizedCard10 (07/08/2023 3:03 pm)
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By 🍑 @BraveCloth47 (07/07/2023 9:32 am)
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By 🧿 @DefendableJump50 (08/20/2023 3:21 pm)
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By 🥩 @FamousStation67 (07/11/2023 10:39 pm)
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By 👻 @CuddlyRice61 (10/13/2023 1:15 am)
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By 👻 @EarthyCook75 (11/05/2023 1:15 pm)
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Answer from 👻 @LaudableSupport16 (10/23/2023 11:47 am)
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I agree to this!
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