I’ve just eaten at Gerrys - Gerry's Grill - Boracay Mito's Place Malay - Kaufe eine Reservierung
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🤢 2/5 - I’ve just eaten at Gerrys
By 👻 @lanlee001, 03/10/2020 3:00 am
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I’ve just eaten at Gerrys Grill Mitos place, Boracay at around 20.30 this evening. I was served by Mark, who was very nice and polite, and the food, as usual, was very good. However, when I came to pay the bill, the whole evening was ruined by a very grumpy casher. I wanted to pay for the meal by card, and she asked me to enter my PIN number without actually showing me the total I was about to be charged. I asked her to show me where the machine displayed the price I was about to pay? She repeatedly just kept asking me to enter my PIN number, without me knowing what the total price charged would be. When she realized that I was not willing to enter my PIN number without seeing the price displayed on the machine, she snatched the card reader back, seemingly very unhappy, re-entered the transaction, and only then finally showed me the price that I was about to be charged. Annoyingly she was still justifying that the receipt would confirm the total I had paid, once the transaction was complete.
I’m not sure if she realized that once you enter your PIN number you are agreeing to pay any amount that has been previously entered into the machine, and if you cannot see that amount, this is unacceptable. Surely every restaurant should show the customer exactly how much they will be paying on the machine, and make sure it is absolutely correct.
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