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Gaucho Canary Wharf London Reviews from The Last Year
Very good food and fun staff in a great setting
We went here for a business dinner. The setting, the food, the wine and the staff. I had the mixed meat and we shared all the sides. In one word, perfect ! Going out for a meal is more than just food, with this staff its an experience. Thanks again.
Poor experience, would not recommend.
Sunday roast was poor. Food was Luke warm and roast potatoes were rank, like frozen ones. Meat was tough and quite fatty. Not much on the plate and despite it being unlimited Yorkshire puddings we were never offered more than what was originally on our plates. Service was pretty dire too, we had to keep asking for menus, drinks, food, and then the bill - when we were given the bill it wasn’t ours but another table’s which was much more than ours. I would not revisit.
Great food and delicious cocktails complimented by an excellent service!
Great food and delicious cocktails complimented by an excellent service! Very attentive, warm and genuine. Loved every minute of it. Will be back shortly!
Great!!!
Took my partner for his birthday and was not disappointed. Service, food and the atmosphere were all top notch. Loved it.
Nice meal and ideal for business meetings
Used Gaucho’s for a Board dinner and was impressed with the quality of food on offer. Reasonably priced for London and a nice balance of food and drink on offer. Service is a little transactional compared to other Gaucho’s I’ve visited in the past. Well worth a visit.
Don't miss it! You will surely enjoy it!
Went to try the menu and enjoyed it very much. In terms of steaks I knew what to expect but I was curios about some of the new starters and desserts and I'm glad I went. Service is top notch in this gaucho and this is not my first time here. They have kept some staff that work here for years and also they have some new and it works so well, as every time I came here I was looked after and felt special. Thank you, guys! A well deserved "Fantastic job"!
A very average and overpriced meal.
I kind of knew this would be the case after I learned Gaucho is a chain but I tried it anyways. On entry it's already a bad first impression. The interior and feel of this place is very dated. It looks straight out of the late 90's, early 2000's with stark color choices, no warmth to the space at all, and a general feel of wear and tear on everything; a few seconds is all it takes to start feeling some regret about your choices. Unfortunately the food confirms it. We tried some empanadas, both beef and the chicken+chorizo versions, and they were okay - I've had better almost everywhere. But the steak was the real let down. I chose the specialty cut of the ancho (Rib Eye) and while it look pretty tasty, the texture was good, and the temp was perfectly medium rare, there was almost no flavor at all to the meat. Chimichurri sauce did not help it nor did the name "Ancho" which suggests there is going to be some bold flavors kicking out of this steak. To be fair, British beef has been very underwhelming in general so the locals clearly need to start from a disadvantage but as many cuisines and chefs have demonstrated there is a lot you can do with an otherwise lower quality piece of meat - none of that knowledge is demonstrated here. Service was mostly non-existent. Skip it.
Lovely
My boyfriend took me here for my surprise birthday and we was amazed! You definitely get what you pay for the steaks were amazing and our waiter was very friendly. We do get worried about going to expensive restaurants and getting cold tiny steaks back but this was definitely worth your money! The steak was big and juicy and the mac and cheese was amazing. Will definitely be coming back
I confirm! Amazing people work here!
Amazing, amazing, amazing! Service, food, experience! I dine at Gaucho's quite often and have to say this was one of my best experience by far. Loved it!
Professional service with a warm touch
Been here before and I liked from the first time. I also have visited other Gauchos before so knew what to expect. I think they are a bit expensive when it comes to food but I would say this brunch compensate with the service. Very attentive, professional and warm. Loved the experience and already planning to come back soon.
My little gem
Loved every bit of it! Outstanding service! I can't really get how some people can bad thing to write about this place. Been here quite a few times and I have decided to share my experience as I don't see it fair with some reviews that I read. The guys are amazing, always there when you need them but also they give you space and intimacy. Food is as good as any Gaucho and you know what to expect. Also them as a team they are amazing. I was served by different waiters/waitresses every time and my experience had not change at all, same good service with just their own personality. I also have to appreciate the managers as on all my experiences they came to my table, had a chat and seeing them how they work with the team, if they wouldn't were suits I wouldn't know they are managers. All the times, hands on. So please guys, don't change, don't move from here and more important know they are some people like me who love what you offer!
Canary Wharf's Gem
Great experience! We were visiting from the States and we found this gem, close to our hotel. From the beginning the manager welcomed us in, warmly and we had a short convo while going to our table. The server, a lady was amazing. Everyone that we interacted with was smiley and they knew to answer all my husband questions which is an achievement on it's own. Some reviews don't do justice to this place. We had a flawless experience! Next time and we are back in London we will come back for sure
Maybe just a bad night, but very disappointed with the experience
We arrived at Gaucho Canary Wharf, and were offered a table next to the kitchen. We asked to move and were reluctantly offered a table near to the front door by the maitre 'd. To call the second table freezing was an understatement. Every time the front door was opened a huge chill went through the restaurant. There was no light at all above the table, making mobile phone lights the only way to read the menu! The food was distinctly average, with my guest's steak full of fat and gristle; she left most of it. The vegetable portions were expensive and the portions stingy. The bill contained 4 overcharges, including a £4.00 uplift on the advertised price of Aperols. Two overcharges were rectified, but our server would not back down on the remaining overcharges, despite the values not matching the drinks menu. So much for customer service: I should have been more brave and deducted the service charge. We left Gaucho feeling that we should have eaten our celebration meal somewhere else. I have been to Gaucho's once before and enjoyed a tremendous meal with friends. I would hesitate going back there now.
Lovely food restaurant was freezing cold
Food was lovely , very busy and restaurant was freezing cold as it's small and we were sat near the door, No toilet roll in ladies toilets , We were brought the wrong bill -a cheaper bill but this was rectified after I paid without looking at the price , they brought us a second bill very quickly! A nice night out but I am slightly disappointed, felt a bit rushed overall
Embarrassing Experience
First time decided to go to Gaucho at Canary Wharf but unfortunately it just went so downhill and embarrassing that we just felt unwanted the whole time. We friends were meeting after few months and 2 of us arrived early whim we thought to wait for another friend. We received a very friendly welcome by a floor manager who escorted us to the table. Although my friend mentioned that we can sit somewhere around bar area. We decided to wait for our full party to join then decide to place order. Soon after our friend also arrived, after going through the menu we mutually agreed to order drinks only and when we informed order taker, very next moment her attitude was changed. She walked away after saying “so you’re not ordering food 🙄” after few minutes the same host returned to us and without saying anything started clearly plates and cutlery. Of course we all 3 felt this and we were shocked & surprised from this treatment It was so awkward when same floor manager who welcomed us approached us and said “if you didn’t want order food I would have seated you somewhere else” it was such an embarrassment, so if you want to sit here then you will have to place some sort of food order” he just decided for us bread & olives we had no other option to order. Our order didn’t take too long to arrive however the whole time we stayed there was very unwanted. Our experience started with a great welcome for brief moment but soon it was turned into an embarrassment. I wish manager could have just listened to my friend when she mentioned that we can sit around bar rather taking to the table. He could have just avoided bringing this awkwardness or waiting staff could’ve little more polite and forgive us for not knowing Gaucho’s rules. Total disaster. Anyone going there please be clear before entering through the door weather you want to eat or just there for drink so staff can decide to welcome you accordingly.
Delicious steak!
Had dinner here with the family and the dog at the end of November 2023! The dog was allowed inside until 6 p.m. Super tasty food and explanation! Service excellent!
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Process after bid is accepted.
By 👻 @EvocativeFold67, 09/17/2021 11:11 pm
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I have a notice stating that my bid has been accepted and is awaiting transfer. The reservation is for the 18th, but the “moderator” said he will confirm booking by the 28th. Is this an indicator that I may not have a reservation?
1 Answer
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Don't like the Answer? Add another one. |
Answer from 🥷🏻 @ColorfulRod45 (09/18/2021 1:07 am)
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Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
2 Comments
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By 👻 @EvocativeFold67 (09/18/2021 1:12 am)
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By 🥷🏻 @ColorfulRod45 (09/18/2021 1:20 am)
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