I've been coming year for years and the service is always - Fumo Upper West Side New York - Kaufe eine Reservierung
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🤮 1/5 - I've been coming year for years and the service is always
By 👻 @Lina G., 04/02/2022 3:00 am
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I've been coming year for years and the service is always amazing and the food always comes out super fast. I'm unbelievably disappointed tonight. My girlfriend and I came to get dinner around 9:45 and put our orders in about 10 minutes later because no one was serving us. 15 minutes after we arrived, a party of four came in and they were served immediately and got their food in like ten minutes. It's been about 45 minutes since we put our order in and it has not come out. We asked a waiter for help and he went into the kitchen and never came back to our table. I finally snagged a manager after waiting five more minutes and he went into the kitchen to check on our orders. Three different people came over to our table to tell us it was running late either because they made a mistake or because they had a party going on in the next room. When the manager came back, he put his hand on my girlfriend and leaned all the way forward touching her back which was extremely inappropriate. If he hadn't done that, I would have let the bad service go, but I am absolutely furious and honestly just disturbed that a restaurant manager feels like it's okay to touch customers without asking.Like I said, this restaurant is normally amazing and has great food, and I am genuinely shocked by this experience and might never come back.
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