Super disappointed - Frenchie Covent Garden London - Kaufe eine Reservierung
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London's Best Restaurants that are most frequently booked by customers of Frenchie Covent Garden London
🤢 2/5 - Super disappointed
By 👻 @Sophiag1, 12/11/2023 3:00 am
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There was a group of eight of us, very excited we were going for a meal then the theatre. A couple from our group went there about 15 mins before and were told not to come back until the allocated time. When we all arrived we were taken to our tables and were given the menus. Two from our group had dietary requirements and the restaurant was called up on numerous occasions to check that they could cater for them. The waitress didn’t have a clue about what was what on the menu and took her about 15mins to come back with what the two dietary people could have. The menu itself isn’t very big, from the pre theatre menu to the main menu. Seven chose from the pre theatre menu and the dietary people only had one choice from each section. I chose from the main menu. I had the chicken in a brioche with the trimmings. When all the food arrived (which took such a long time, especially when we know we had a show to go to) the fish mains were cold and my chicken was cold. When asked about it the waitress said that they should be hot. She took the food back and we didn’t get our food again until 6.50pm. When our food was returned to us my chicken was half the size I was given before and the two other dishes didn’t even look like the ones they were given before. On returning the waitress then retracted and said that the fish is meant to be served cold (if that’s the case, state it on the menu) We had to eat it so quickly that to be honest couldn’t enjoy it. So disappointed with the service and after care they gave. No sorry or even come to the table to see if we needed anything else. Can’t say I would Recommend this establishment to anyone. Over price and service terrible for what you pay. We were nearly 2hrs there and the show was starting at 7.30pm.
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