Disappointing Experience and Unfair Treatment at Foretti's - Foretti's Pirozzi Corona Del Mar Newport Beach - Kaufe eine Reservierung
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🤮 1/5 - Disappointing Experience and Unfair Treatment at Foretti's
By 👻 @Ronni C., 03/12/2024 3:00 am
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Disappointing Experience and Unfair Treatment at Foretti's Italian Restaurant in Corona Del Mar I am compelled to share my disappointing experience at Foretti's Italian Restaurant in Corona Del Mar, a place where unfair treatment and misjudgment overshadowed what should have been a pleasant dining experience. My friend and I, looking forward to a special evening, reserved a high top table via Open Table, only to be told upon our arrival that our table was reserved for regulars--a practice we found both surprising and unwelcoming. The hostess, Jade, informed us that our reserved table was unavailable because it was allegedly reserved for a couple, Jeff Parker and his wife, who were not even present. We tried to discuss this politely with the staff, but were met with indifference and a rigid adherence to a policy that favored absent regulars over present, ready-to-dine guests. This favoritism and the staff's unprofessional demeanor ruined our evening, making us feel undervalued and mistreated. It's bewildering to be told that an empty table, reserved based on a hypothetical scenario, takes precedence over actual guests eager to enjoy their dining experience. Furthermore, the owner's accusation that my friend yelled at the staff is baseless and offensive. We were nothing but respectful in expressing our dissatisfaction, and to be portrayed as disruptive is not only false but also defamatory. The owner's response to our concerns was dismissive and poorly articulated, further demonstrating a lack of respect and professionalism. I am disheartened by the way we were treated and the owner's attempt to discredit us publicly. It's clear that Foretti's values certain customers over others, a policy that we find unjust and inhospitable. We will not be returning and advise others to consider how this establishment values its patrons before deciding to dine here. The experience and the subsequent false accusations have been deeply upsetting. We encourage others to support restaurants that treat all customers with the respect and fairness they deserve. -Ronni
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