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Enoteca Pinchiorri Firenze Tripadvisor Reviews
Latest Reviews On Tripadvisor
20 Reviews
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Poorest 3-star restaurant
The waiters of the restaurant were in general good and friendly. However, the older Italian guy was not. He only showed up when we paid for the bill. He showed bad faces to my wife when he noticed that my wife gave additional tips to a young waitress who looked after us. The food in general was not bad but far from a 3-stars restaurant standard when compared with those we went over the world, and even in Italy. Definitely, overpriced especially for the wines, €2400 for 2 people. Don’t go, even if money is not an issue. We were allocated in the small garden area. There were lots of mosquitoes and we were giving insecticides and mosquito repellents. The mosquitoes were particularly annoying throughout the dinner. There were no apologies and no alternative arrangements, such as moving us to the indoor dining areas upstairs. I have to say that the hospitality was absolutely “amazingly” below average. It just gave us an impression that they were so arrogant to the extent that they even looked down upon their clients. Just from the point of their services and environment, this restaurant does not deserve a 3-star reputation.
Be the first to ReplyTruly great food, but more of a 1 star experience.
We were very excited to visit this storied three star restaurant during our visit to Florence. The food itself was outstanding; each course was absolutely delicious, complex, and balanced. They allowed a lot of flexibility allowing me to have the standard tasting menue and subbing in dishes from both the vegetarian and a la carte menues for my pescatarian wife. Where the restaurant falls surprisingly short was on service and hospitality. Micheline stars aren’t just about the food, but also the experience and environment. We were seated in the courtyard which was lovely but not memorable. Our service team was very hit and miss. We sat for a while before anyone came to welcome us. During the meal itself we sometimes were well looked after but at others were not. Wine and water glasses were frequently empty etc.. The restaurant pushes on the boundary of Micheline Star value. Once you are spending as much money as this meal cost it’s not worth griping about value but the wine list is easily priced at 5-7 times retail which is excessive. I also didn’t have the advantage of an offered consultation from the Sommelier as I poured through the literal encyclopedia that is the wine list. I settled on a really nice grand cru Chablis but would have loved to have worked through some of the regional options about which I am less expert. A couple of other constructive criticisms: while Signore Pinchiorri and chef Monco were very much present we received no visit from either even as we watched them interact with other tables and parade people through the kitchen toward the end of the evening. It started to lightly rain (we were seated outside), no offer was made to move us out of the rain through our dessert or even really acknowledge the rain. Toward the end of our meal the staff disappeared and then returned to start cleaning up all while Signore supervised them. I mean literally cleaning the dinning room; they were removing the silver from the room, the service pieces from the central area, the centerpieces from other tables. I would not have been surprised if someone had started mopping the floors. I had to get up and fetch our remaining wine and water to finish with dessert. No offer of coffee was made. We had to get up to ask for the bill. We have been around and quite frankly I expect more from a place recognized in this way. 3 stars because the food was sensational.
Be the first to ReplyPlease do Yourself a Favor!!
To say that this restaurant's price/quality ratio is extremely high (very low quality for the price) is an under exaggeration. My wife and I spent 3 nights in Florence and 2 nights in a small village outside Florence this April (2024). Having eaten out every lunch and dinner on our holiday, Enoteca Pinchiorri was the least satisfying experience by far. If I ignore the astronomical prices, it was still the worst meal we had. There was one course that was excellent - the Lasagna Verde. The suckling pig was very good but the rest were entirely forgettable. In addition, it's beyond difficult to imagine how this restaurant could garner 3 starts considering the service alone. We had to flag down the service team multiple times to refill our water glasses. They actually brought one course when I was in the restroom so it was sitting at my place by the time I returned, with no server in sight. After we finished a bottle of red we had ordered, we asked the sommelier for a recommendation for a glass of red. He recommended a glass of Barolo I was familiar with. As he started to pour the glass, he looked up at us and casually said, this wine is 80 Euros/glass. Then he proceeded to pour, without any doubt, the smallest glass of wine I've ever been poured in all of my 40 years eating out. It was absolutely insulting. I must state that this review does not go without a frame of reference. I did dine at Enoteca Pinchiorri many years ago - 2012 to be exact. I'm aware that many things change over the years at a restaurant. However, the previous experience was one of the best dining experiences of my life. The service was light years better, as was the food. I'm not sure if we caught them on a bad night - so hard to imagine - or quality has deteriorated in all areas (except, of course, the wine list itself). I'd love to know who the Michelin rep is for Florence. Please, please, please do yourself a favor and save your money and experience a much better dining experience (albeit a casual one) by going to one of the many excellent trattorias in the Oltrarno neighborhood. I'd give this restaurant a 2 stars (at the most) our of 5 for service and food. If I factored in price, it would be 1 star.
Be the first to ReplyPricey Pan-European propped up by Michelin
A national building purchased by Giorgio Pinchiorri in 1972 Enoteca Pinchiorri carries all the excesses one might expect from a Michelin 3* Restaurant, from the 16 page Water menu to a €1950 3-Wine pairing and housemade Breads matching each course. Currently toqued by Riccardo Monco while Maître D Alessandro Tomberli directs gratuitously accommodating service it is atop plush seats that diners are invited to dine a la carte or as a €310 degustazione, the latter served at a pace accommodating those who eat both slow and fast. An opulent space filled with oil paintings and flowers, all of it mirrored by grandiose plates full of color, it is after selecting beverages that Canapes arrive as a rainbow of textures and flavors including a Squid Ink Beignet and Black Cabbage Tartelette with Quinoa. Cherished by oenophiles thanks to Pinchiorri’s extensive cellar, though a few bargains can also be found, late-Winter’s tasting began with a warm Oyster perfumed by Laurels before progressing through a thin piece or Squid atop Uni and sheeted Pasta with White Pheasant Ragout plus earthy Bechamel. Frequently veering far from Italy for Ingredients as well as inspiration, and thereby stripping away some of the ‘terroir’ that makes many eateries of Enoteca Pinchiorri’s caliber unique, Sauteed Snails in a Mousse of Sunchoke is nonetheless delicious while Turbot is unfortunately lost beneath all the ingredients on top. Increasingly complex with Duck Breast bathed in Passion Fruit alongside creamy Foie Gras the latter half of the menu is highlighted by a “Cheese Course” featuring Polenta plus Castelmagno while Desserts are elegant and enjoyable but “Italian” in no way. Declining the Cheese Cart, but not an impressive collection of Mignardises, it was after a thirty minute wait that the check arrived with a take-home gift and thanks, though no lasting impact as this sort of Food can be found at many Michelin 2* or 3* establishments nowadays.
Be the first to ReplyExcellent food - well worth the experience
Food and service was excellent. I managed to get a reservation by going on their wait list a week before. They called & confirmed a few days prior. I ordered a la carte - starter: sea bream, main: pigeon. They added a small pasta for the primi for half price. Very substantial meal. Total came to 300 euro including wine & water. They did throw in a few extras.
Be the first to ReplyPerfection.
This restaurant is a must visit when in Florence. The service, the food, the atmosphere - everything was perfect. We booked many months in advance to secure a table for dinner and it was worth it. We were welcomed to the restaurant by very elegant gentlemen and shown gorgeous table where a charming sommelier brought us the wine bible. It was truly amazing. Each staff member who presented a course did it with clarity and precision. Every mouthful was divine. All the little additions in between, also perfect. They deserve their three Michelin stars and a round of applause. Could not have had a better experience. Thank you!!
Be the first to ReplyFine. But not fine.
Lots of nice food. But not spectacular. There are many wonderful restaurants in this city. I don’t understand why this one got 3 stars.
Be the first to ReplyMust avoid!!!!!
This has got to be one of the worst dining experiences I ever had. Complete disaster and train wreck of a restaurant. Came to celebrate just getting engaged and thought wow what a perfect ending to getting engaged than by visiting a 3 michelin star restaurant in Florence. Everything should be perfect right? The food was terrible. After the second dish I was like how does this place have even 1 star. Every dish had something majorly wrong with it. Either too salty too acidic too sweet. And presentation was literally like they just threw it together and sent it out. By the time dessert was coming around I pushed my plate away disgusted and wanted the check to leave. Shofking the service even though there was plenty of staff was lacking. I had to ask a few times for water refills. Napkins not folded. Just small details that shouldbt have been missed but were! This restaurant is used to disappointed guests tbh! Every single table I saw left with the same disappointed face as ours. Truly they ruined what was supposed to be one of the best nights of my life! No one even said congratulations. After contacting I have not even heard an apology from them! Such a disgrace of a restaurant! Definitely must avoid!!!!!!!!!!!!!!
Be the first to ReplyAn EXCEPTIONAL 3* Michelin
I knew I wouldn't regret my decision to make a reservation in this restaurant whilst in Florence. The moment I walked in and greeted by the host, I was made to feel like a princess. Not sure if because I was a solo diner but I was not going to complain about it. The staff were so welcoming and explained everything so well to me and I knew exactly what I was going to get. The food was made to perfection and the selection of wine and champagne was a dream it was all so beautifully presented and well worth the money.
Be the first to ReplyThe Worst 3 Michelin Star Restaurant I’ve Ever Visited
Sweaty McDonald’s lettuce anyone? Pathetic and insulting. This review would’ve been one out of five if it wasn’t for the pianist, the fairly pleasant staff, the focaccia bread and one course which was actually okay. The restaurant is situated in a rather grand palazzo but unfortunately the atmosphere of the restaurant is dead to say the least. All tables were so hushed and pretentious but more fool them for thinking that they were so great and for eating here. I think this restaurant is very much an emperor’s new clothes situation. They put far too much emphasis on wine (and water for some bizarre reason) and not enough on the food. This is a bottle of wine with food on the side, not the other way round. The water menu is interesting but this is just something else I found quite pretentious and unnecessary, especially when such poor food is served here, who cares if the water is sourced from an arctic iceberg. None of the dishes served here were creative or on the other hand delightfully classical. Some members of the party had the vegetarian menu which was awful and insulting at times. This included a spaghetti dish which was not al dente at all and was akin to eating slop and cabbage which was served almost immediately after the worst thing I’ve ever eaten in a three Michelin starred restaurant, the lettuce. This lettuce was actually quite disgusting and was similar to something you’d find at the bottom of a McDonald’s burger, it was sweaty and just horrible. I recommend the restaurant to remove this dish immediately and to rethink their vegetarian menu or to not offer one at all. Just because someone doesn’t eat meat, it doesn’t mean they want to eat lettuce and cabbage, a little more thought would be appreciated please. Luckily, the focaccia and the gnocchi dish was okay. The cheese course here is ridiculously overpriced and not worth it. €80 for two plates of cheese you can get anywhere? However I was happy enough to pay this to eat something that had flavour. I ate at Osteria Francescana the night before and that was much more of an international three Michelin starred standard. The vegetarian menu there mirrored the standard menu with the dishes altered to become suitable. The flavours, creativity and technical skill were there at Francescana, here they were not. Five ages of parmesan or a lettuce? It doesn’t take long to realise which is a better dish. I’m not sure if Michelin is awarding here three stars because of its history, its wine cellar or what, but I think it’s time for a reevaluation. This restaurant is worthy of a single star at most for me personally. This is not the same standard as say Guy Savoy, Arpège, Mirazur or even L’Enclume and Clare Smyth in the UK. Grossly disappointing to say the least. I believe in Italy it is not actually necessary to eat in starred restaurants as the food is generally good in most restaurants, so unless somewhere is exceptionally creative, skilful or luxurious in ingredients, I don’t think it’s worth eating in a Michelin starred restaurant in Italy, there’s just so many better options. I can have better pasta and risotto in a trattoria next door. Unless you’re artistically reinventing these classic dishes or serving them in the traditional manner with the best of the best high priced luxury ingredients, why bother? I certainly do not recommend this restaurant at all unless you’re somebody who considers wine and water more important than the meal itself. Go to a trattoria or even get a sandwich at Antico Vinaio and save the rest of the money to spend somewhere worth going.
Be the first to ReplyOutstanding Service - What a Treat!
In addition to all of the obvious positive qualities that made dining at Enoteca Pinchiorri an unforgettable experience for my paw-rents, I will never forget the unparalleled warm welcome I received here! Upon my arrival, the staff showered me with hugs and asked if I would be dining as well. They they proceeded to present me with a delicious gourmet meal that I absolutely loved. We will never forget the warmth and kindness of everyone who curated this special experience - grazie mille!!
Be the first to ReplyAvoid this place. Not Michelin worthy. Bad attitude from sommelier. Bad food.
This place was a huge disappointment. We were there to celebrate a special occasion and had heard a lot of hype around the restaurant and thus made a booking here through our hotel. We were seated in a crowded courtyard at a corner table. Unfortunately as you looked up, you were treated to a blah view of tube lights on inside offices inside the Relais Chateau hotel overlooking the courtyard. Most unromantic and unpicturesque ambience. We had looked over menu choices earlier and some stuff seemed too way out there for our taste so we decided to go vegetarian with the “Mother Earth” menu. Bad decision. They brought course after course of sour and tart turnips, tart soup and veggies and crisps that had no business tasting so bad or even being on any menu, let alone a Michelin restaurant. I’ve never been so sick of eating vegetarian cuisine. The food had one note through all the dishes- Sour and tart. The kicker had to be getting the most rude, snarky and unpleasant sommelier called Alessandro. We went with their five course wine pairing that he suggested. As he came around to pour, he would deliberately bring a bottle that literally had the last splash left at the bottom. He would pour a tiny amount for my husband, when it came to my glass, every single time , would splash the last remaining three or four drops of the bottle into my glass. My astounded look didn’t seem to faze him. At one point after this had happened three times, I asked him for another taste of the same splash of wine, and guess what he did? Went back in and came out some 15 minutes later, after we had managed to force the horribly tart minuscule portions of food in our mouths, with that little splash from another bottle, the third, that was empty again, and had only a couple drops left ( last drops of this bottle, too! ). Shocking and disgruntling. Reading other reviews, this has happened to others as well, it seems. Keep in mind the wine tasting was an astronomical €350 per person. Not to mention the food was so bad tasting, and not worth the whole € 1500 we spent on this lousy restaurant with this rudest sommelier called Alessandro. Very sour, dour manner. No amount of polite behavior from our waiter or desserts made mostly of ice cream and chocolate pieces you could buy on the street, could negate the bad experience from the sommelier and bad food at this overrated restaurant with no concept of Michelin star cooking. We have been to many Michelin Starred restaurants all over the WORLD, and most of them deserved the Michelin stars but definitely NOT the Enoteca Pinchiorri. If you don’t like to be disappointed and fleeced, AVOID this trap.
Be the first to ReplyA wonderful experience - worth all three stars!
For our honeymoon, we wanted to do one three-star restaurant and this was our choice. We were so happy to have chosen this experience as everything was absolutely fantastic. Everything on the tasting menu was delicious. As for the staff, the entire team was great. We even met Mr. Pichiorri himself, who made sure our honeymoon was a success. Shout out to Mateo & the sommelier even gave us a tour of the wine cellar after dinner - wow was it inquest.
Be the first to ReplyTerrible experience
Hi, me and my husband just had dinner at this restaurant yesterday. And it was a bit disappointing from the beginning. When we entered the restaurant , after the group of 4 people ( 3 men and 1 women). We were questioned from where we are coming - I said the hotel name, my husband city where we are coming from. But the question were strange. Then they stopped my husband and told that the rule is the the sleeves should be down on his shirt - which ok we can understand it ( even if it is 35 degrees outside) and on the dress code rule it is written that no shirts with a short sleeves. So they were waiting for my husband to put down the sleeves. After that we entering the room and the family which were before us is sitting where all 3 men has their sleeves on their shirts up and nobody told them to roll them down. For me it was quite discriminating. But if the 3 Michelin star restaurant setting up the rules, then they should be for everyone. The dinner food was average - we were having a tasting menu. Out of all meals - I liked the cheese and one course. The service were good except the sommelier - he was a bit rude and were not looking after our glasses - we needed to be asking a lot for our wine. We spend 1200 euro with alcohol and food and I would say that with this attitude and pretentiousness - never would recommend this place. At the end I told the guy who asked my husband to put down the sleeves - that he can’t deiced which guest and how he will treat - he told that he didn’t notice other 3 men in front of that their sleeves up - I think a least he could apologize for being selective. I usually never write google reviews - but i told him for this kind of experience I will definitely write a review.
Be the first to ReplyWaste of money! Michelin take back the stars!!!
Terrible experience. Waste of 1000 euros. We live in NYC and been to some of NYC’s best restaurants and paid less for their tasting menu. If you go, do not get the wine pairing! It’s a waste. €200 per person for three pairings that are unlimited, but they only give you a splash of wine each time leaving you waiting for more wine each time. Barely had three full glasses of wine with our meal for that price. We could have definitely ordered two full bottles of wine for less and had more. They were tasty, but not worth the price. Now service. They tried to be on top of it, and they are all super nice, but compared to Daniel in NYC, the experience is lacking, and you pay less! Like I said before. We were left numerous times without anything to drink. They served the entree without the final red wine pairing! With service my husband got up and asked where the bathrooms were and the waiter responded, your next courses is on its way. And my husband said okay, I didn’t ask for that I asked where the bathroom was, and he was like oh, okay. And then had someone else’s reluctantly show him! We paid enough money to accommodate us to use the restroom without worrying about or next course. The food. Some of it was inventive and tasty, but overall it’s nothing special and not deserving of the price. Please, save your money and go else where. The bathrooms. No soap… Literally the two private restrooms have a sink and cloth towels but no soap, not even a place for soap… Need I say more? Michelin please knock off their rating! It doesn’t deserve this! We wasted our money!
Be the first to ReplyA truly phenomenal culinary experience
So many friends said we must get a reservation here and they were not wrong. This was a five star experience in EVERY way. From the start of the dinner and receiving a water menu (and entire book of waters provided from around the world to select from) we knew we were in for a very special experience. We did a tasting menu and every course was wonderfully curated. As far as the food went the wine even went further. Having a sommelier leading us through the choosing of great pairings was spot on. The wine cellar (which you can get a tour of after dinner if you ask) is one of the most diverse and extensive in the world. We were blown away by the staff, food, wine, and ambiance. If you can snatch a reservation it’s an experience you will sure remember for a lifetime.
Be the first to ReplyDefinitely not a 3 Michelin Star Experience
Let's get the good part out of the way: their a la carte menus is decent; service was incredibly attentive and accommodating; and their wine list is formidable. And that's where it ends. For someone who has tried several three Michelin star restaurants, I have absolutely no idea how Enoteca Pinchiorri managed to accomplish that feat. We tried their "Evolution" tasting menu. After two truly disappointing courses - comprised of a pedestrian oyster followed by a bizarrely seaweed-tasting ravioli - and seeing and hearing the underwhelming reviews at my table, I requested that they immediately cease bringing us the remainder of the tasting menu and provide us with the option to switch to a la carte. Thankfully, the restaurant obliged without complaint. We subsequently ordered the Agnolotti and a Veal main. Both of them were great but not commensurate with the exorbitant price. We skipped dessert, as the 50 Euro price tag was just preposterous. We ended up paying close to 1,200 Euros for four people for two dishes each and a bottle of the 2018 Tignanello. All in all, Enoteca Pinchiorri was disappointing and not worth the 3 Michelin Stars.
Be the first to ReplyModern Tuscan Experience
If you want a great food experience all around you have to eat here. The chef’s modern take on Tuscan food is incredible. The service is also outstanding and every dish in the menu is truly an exquisite surprise. I posted some beautiful pictures of our dinner.
Be the first to ReplyBest restaurant in Florence
Wonderful classy restaurant, even old-fashioned in a way (the owner greets you with all the staff at the entrance; there are no price mentions on the lady’s menu; the woman is given a rose upon exiting the restaurant, etc). We sat in a beautiful room with 5 other tables. I especially appreciated the look and the softness of the red chairs. Otherwise it would be more difficult for me to stay comfortable during the tasting set after walking all day. To begin w were immediately welcomed with a glass of a nice champagne like all other guests. We took The Contemporary menu consisting of 8 dishes. The highlights for us were the lobster, the egg & the white yoghurt with mango and crispy quinoa. The lamb deserves a separate mention. The roasted piece was probably the best lamb I’ve ever had and my husband really loved the stewed lamb. At some point the lights were dimmed and a small chocolate cake with candles and “Tanti Auguri” written on the plate was presented with everyone saying happy birthday. The only downside is that we had to pick an average wine because the prices were about 4 times higher than the actual value. Nevertheless this was an extremely enjoyable 40th birthday celebration.
Be the first to ReplyJust perfect…. And you pay for what you get
Impeccable reception, very nice decor and ambiance, professional service with a smile. We had the set menu, good quantity and fantastic tastings of every dish. Honestly nothing outrageously memorable, but the whole experience is. Wine list impressive (also for the surcharge) but not comprehensive (a number of areas of excellent wine producers is not even present).
Once in a lifetime is a must