I can't believe I have to do this but here goes the review - Drake's Dallas - Kaufe eine Reservierung
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🤮 1/5 - I can't believe I have to do this but here goes the review
By 👻 @Reem R., 03/02/2023 3:00 am
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I can't believe I have to do this but here goes the review to end all reviews.First and foremost, special thanks to KAY SMITH, if thats even her real name, for ruining a huge milestone plus my birthday night for me. I pray you get treated the same way you treated me and my friends if you ever have a big day to celebrate, but I doubt anything monumental ever happens in your life, judging by your character. To start, my friend was denied entry for our reservation due to their dress code, she had ripped jeans, we had her change and they let her sit only to see two other women wearing ripped jeans that were allowed to enter. We let it slide. Service was slow, food was abysmal at best. They tried to cheat us by sending the oysters out without caviar, and even when they came back, the portion was disappointing. Eric our waiter did the best he could to make our night better but it just kept going downhill from there. When my birthday cake came out my girlfriends sang happy birthday to me and they cheered. The security guard Caleb came over and shushed us mid celebration and said if we don't quiet down we would have to leave, orders from the manager. We thought this was a first warning but Kay was ready to have us out of there clearly for personal reasons. We asked if we could have a word with the manager because with that we were past our boiling point. That's when Kay comes in. She was probably the most unprofessional and disrespectful human being i have encountered in my entire life. When I tried to shake her hand and introduce myself she instead tried to squeeze it instead of shake like she was on some power trip. While we were trying to reason with her, a party behind us celebrated another birthday with loud cheers. She couldn't even keep her story straight first it was "we're a quiet establishment" and second it was "we received complaints" , it sounded like she was finding reasons to kick us out. I point over to show how hypocritical she was being, cuts me off and says "I'm just going to give you your check and you can go", didn't even let me enjoy my cake let alone cut into it. When we walked out, other people were leaving and asked us what happened and we explained the situation and they were just as disgusted and told us this wasn't the first time something like this happened. It's unfortunate that the Vandalay Group employs tactless individuals with inferiority complexes because Hudson House is by far my favorite restaurant in Dallas and I expected Drakes to be the same. I will make sure everyone knows how my night went down at Drakes, and your previous reviews speak for themselves.
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