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🤢 2/5 - Dismal
By 👻 @dave r, 09/13/2021 3:00 am
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2nd attempt to visit this pub simply to get a Guinness (you can get Guinness at a few places, McGettigans and the hotels (if they're attached to a hotel) they're attached to and Cargo in Pier 7)
1st Attempt I am told its full no space for a single soul to sit but leave my number with the front of house who said they will send me a message when a table was free.
2nd Attempt, around 40-50% of tables have reserved signs on them at 3pm on a Monday. I politely asked the staff when the table (near the bar) was reserved from and she said 7. I said cool ill be long gone by then.
After that a manager pops up, English chap who despite the fact he can just put the reserved sign on another equivalent table much further from the bar and equally out of sight of the waiting staff and let me sit, spoke rudely over me and directed me to sit elsewhere.
His rationale was that they would have to clean the table .... so surely any table I would sit at would need cleaning .. I didnt bother raising this at the time and just left.
Advice to this chap, put all evening reservations in the outer ring so your staff leading up to service walk less and the walk in customers received a faster service.
Also be flexible, there's a 3 hour gap just let people sit down and get on with their day. I came for a quiet pint to read for an hour or so.
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