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🤢 2/5 - Two hours for afternoon tea!
By 👻 @Peter W, 02/16/2023 3:00 am
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Afternoon tea bought for us as a gift. My wife and I were given a pleasant table albeit not large, and were left waiting for quite a while before being offered some water, still, sparkling or tap. Foolishly asked for the former. Some time later we had the menu explained to us at length. Bite sized sandwiches, cakes and scones. And a variety of teas. Were offered champagne but declined. Then the wait. Eventually tea arrived. Then we waited. A pretty display of sandwich strips, and pretty decorated cakes eventually arrived with the obligatory long winded explanation ensued. And that was it for an hour or so. Eventually scones were offered and a fresh pot of tea as the original was now stone cold. And then we waited. Scones arrived, weird texture and runny jam, but good lemon curd and cream. No fresh tea arrived, but by then we were over two hours into it, bored, fed up and left. Although we had the bill paid upfront, I was given a further bill for £36 for two bottles of water and gratuities. So a grand total of £176 for tea for two. Note to the Lanesborough - look after your customers a little better and they might return. Treat them like an inconvenience and they won’t.
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