Terrible experience after 20 years of patronage - Cinnamon Club London - Kaufe eine Reservierung
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🤢 2/5 - Terrible experience after 20 years of patronage
By 👻 @JCWestVancouver, 07/19/2022 3:00 am
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My wife and I have been coming to the Cinnamon Club for over 20 years and we recommend it to friends who are coming to London as an exceptional experience. Our last visit was anything but exceptional. I brought our two adult kids and my brother and wife. Upon arrival we were seated in an anti room that looked to be an overflow. The room was sweltering whereas the main room was air conditioned. Because of the heat wave we let that go. However when you go to a restaurant like this you pay for the experience not just the food. The waiter suggested that we have the 20th anniversary butter chicken at £70 for two. I confirmed that it was no just dark meat but that it also had breast meat as my wife prefers that So we order two of those and appetizers. The appetizers that we got were delicious and then they brought the 20th anniversary butter chicken. Well it was in a magnificent bowl but looked mor like soul then a chicken in a gravy. As I started to dish each piece out I noticed that they were all rib bones with the dry metre of the wing attached, not a whole chicken. When I asked the waiter he brought the maître’d over who explained that this was a poussin and it was meant to be small. This did not explain why every last piece was effectively a chicken wing. Finally after they discussion they sent over three chicken breasts that were very delicious and up to the level that we would expect. They ended up charging us for two of the chicken breasts and one of the butter chicken wing soup. We left the restaurant feeling extremely disappointed and quite frankly ripped off. It is sad that we will not be going back. There are so many great choices for Indian in London but this up until now was special to us.
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