Worst experience on Christmas - charged for items we never touched! This place scams their guests! - Casa Playa Las Vegas - Kaufe eine Reservierung
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🤮 1/5 - Worst experience on Christmas - charged for items we never touched! This place scams their guests!
By 👻 @Anthony D, 02/29/2024 3:00 am
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The Wynn is a complete scam. We stayed in a suite at Encore for Christmas and we put our gifts on the counter where the dry bar is. I guess our gifts and mini tree triggered something with the mini bar and when we checked out they hit me with $900 in mini bar charges when WE DID NOT TOUCH THE MINI BAR AT ALL. I should have taken a photo of it before we left because they COMPLETELY ripped us off. They charged us for things like a hangover kit and things I have no idea what they are. It's a complete disaster. They can basically lie and charge you for anything in the room even if you didn't touch it or use it. DO NOT STAY HERE they will send you a ledger stating all these charges that have nothing to do with you or your stay. For all I know the maids could have taken everything in the mini bar but we brought our own alcohol, our own gifts, our own christmas tree - we didn't need anything from them yet we got charged anyway. They charged my card WITHOUT MY AUTHORIZATION and I am STILL fighting this with my credit card company. DO NOT STAY HERE.
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