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Café Sacher Wien Reviews
I know everyone says to try the Sachertorte while in
I know everyone says to try the Sachertorte while in Vienna, and by all means it's a touristy experience! It just left me underwhelmed, personally. My husband and I were visiting Vienna and this was definitely on our list. We walked by the cafe one afternoon and saw the line was out the door. We ended up coming back the next evening when there wasn't as much of a wait, maybe 5 minutes or so. The wait really did go by fast so that's a plus. The cafe itself is beautifully stunning with a relaxing atmosphere. The service was a little flighty, I think just because people are just ordering desserts and it's hard to keep up. The cake itself was nothing to write home about. It's definitely a touristy thing to try, but don't expect to be blown away. I wouldn't recommend this to be high up on my list of things to do in Vienna, especially if there's a long wait!
very touristy but one of those "have to try if you're in
very touristy but one of those "have to try if you're in the city" spots. i waited on a short line to get 4 slices to go for €42 which is a pretty penny for a slice of cake. honestly.... i don't get the hype. it was dry, not moist, and unmemorable. i went right when it opened at 8am and no one was there but the waitress seemed like she couldn't be bothered and was not friendly.
We were recommended Cafe Sacher for our visit to Vienna.
We stopped by for am evening snack. We ordered the Torte and an Apple Strudel. The place has a beautiful elegant feel to it and can have a long line during busy meal hours. The torte was very rich and chocolately, great for any chocolate fanatic but it was a bit too much for me. I'm glad it came with some cream on the side which paired perfectly being that the cake itself is a bit on the dry side . This would be delicious with a glass of red wine or some coffee to wash it down. I think it's a bit over hyped for what it was. The apple strudel was better. The crust was soft and had a lot of apples along with some raisins (warning all those that do not like raisins). The raisins had a bit of a rum taste to them which I enjoyed. Light strudel but good. Service was ok, maybe too tired being that it was close to the end of the night or too busy trying to clear up the place to close.
Cafe Sacher is one of those touristy cafes that you have to
Cafe Sacher is one of those touristy cafes that you have to stop by once if you have never been. Yes, the majority of customers are tourists. Yes, there are lines to get in. Yes, the food portions are small. Yes, everything is over-priced for what you get. However, I like seeing the red classic cafe interior, as a reminder of what old-school dainty Viennese cafes were like. I see the price as an admission ticket. Tip: Make sure to be seated in one of the main rooms instead of the extended sunroom, which has minimal decor...and can get quite hot. I ordered a cappuccino and two desserts. Although the portion sizes were small and the sachertorte parfait was something ridiculous like €15 (to my gripe above), they had good flavors and I did enjoy them. I did not order their legendary sachertorte as it is dry (1 star off). Service was good and efficient. On a hot day, staff would even hand water out to customers waiting in line outside -- a very kind gesture!
The cake was rich and delicate--sweet but not overly so and
The cake was rich and delicate--sweet but not overly so and slightly tart. Highly recommended! Absolutely lives up to its reputation as the most authentic version. We heard from our tour guide that the legal dispute over who created the original Sacher torte was one of the longest legal cases in Vienna between Sacher and Cafe Demel - another very large and distinguished Cafe in Vienna.
came here to try the famous sacher-torte and thought it was
came here to try the famous sacher-torte and thought it was just ok! Its definitely unique to other chocolate cakes with the apricot jam that is quite tasty and has a beautiful appearance, but I agree with other reviews that overall it just was a bit dry and fell somewhat short for me. I came on a weekday afternoon and was seated immediately, but if I had waited in the famous long lines for this expensive slice of sacher-torte I would have been a bit disappointed for sure. Service was very friendly and the inside of the cafe is stunning - I would recommend taking peak at the top floor for sure. The red carpets and chandeliers are very elegant and set the stage for a classy afternoon coffee and treat!
We came to try the famous Sachertorte and ended up upstairs
We came to try the famous Sachertorte and ended up upstairs dining level. Such a luxurious and old-charm cafe, cozy with chandeliers and rich red tone room. Staff is so attentive and engaging with recommendations. Though the chicken is a little dry, the presentation is stunning. The fish is absolutely delicious. I should have taken a picture of the dining menu since it's not even in their website. I'm not really sure the names of what we ordered This place is one of my unforgettable dining experience in Vienna.
Was the original Sachertorte worth the wait? Perhaps.
Admittedly the cake was a tad on the dry side, but the chocolate icing and apricot jam made up for the dryness. We wanted to order the Viennese spicy cake to share (vs getting two Sachertortes) but they were out! Everything came out pretty quickly. The staff has their act and routine down pat!! I got the Maria Theresia coffee and my spouse got a sparkling rose. The coffee was nice and not too overpowering on the orange liqueur. We got a sparkling mineral water to share. We can definitely say we've tried the world famous Sachertorte. However, I'm glad the line was short
Very average, totally overpriced.
Definitely a tourist spot,which many locals told me was way overrated and overpriced.
There's 2 kinds of people.
The ones that will tell you it's not worth the wait and then me. I could not leave Vienna without trying the famous Sachertorte. There's a debate on who makes the best one but I decided to try it here since they actually claim to have been the birthplace of this iconic dessert. I was a little concerned that it would be too dry based on some reviews I read before but I actually thought the cake was pretty good. It will not change your life but having said that, I think it was well balanced and not overly sweet. Highly recommend pairing it with a melange coffee. The cafe is gorgeous. If you can sit on the second floor. I would definitely do the line again.
Was recommend be a friend of mine to try go here for the
Was recommend be a friend of mine to try go here for the iconic sachertarte and a coffee and was unfortunately severely disappointed. The cake was extremely dry/crumbly and the overall flavor was lacking. I wouldn't say it is a 'must try' in comparison to the other Viennese food we tried on our trip. For such an 'iconic' dessert, I was expecting much more. I also ordered an Irish Coffee and it was almost undrinkable. It tasted like the espresso was burnt and the whiskey surly didn't help that. We went here after seeing an orchestra (around 9PM), so a huge plus was that there was no line when we were told there typically is. The ambiance inside is posh and adds to the experience positively. Lots of historical art work on the walls and the iconic red booths are a nice touch.
Very bad experience
Unpleasant staff Cold coffee for €6.70 per cup specialty chocolate cake not very tasty very dry Completely overrated
Waiting is always worth it, even if it takes 30 minutes or more 🌞🌞🌞🌞🌞🌞
Hey folks, It's so pretty, so cozy and so sweet here 😊 The Sachertorte is the absolute highlight and a taste sensation, it's almost an orgasm for the palate 🌟🌟🌟🌟🌟🌟 We were hotel guests and felt very comfortable there and enjoyed it to the fullest 👍
Never Again..
Cafe Sacher Vienna wes recommended by so many friends... So, I and my friend decided to try this famous chocolate cake... We queued and it was around 5 groups of people in front of us... Then, there was someone asked who wanna seat outside...? Since I didnt want to wait to long, I raised my hand and I could see him see me, but he ignored me... Again, he asked to all of the people who queued and again I raised my hand and he still like pretended not to see me... Maybe because Im not white people...?? Since he gave the seats to others.. Finally, it was my turn to be the first in the queue and another staff asked me whether I wanted to seat outside and I said no...!!! I wanna seat inside... He said that I need to wait a little bit longer, then I said: I wait..!! So, we were inside and order that famous Sacher Cake and apple struddle and ice coffee and it turned up not so special like what we expected. It is just normal chocolate cake and normal apple struddle.. We have better cake in our place.. The ice coffee also not so nice, it is like instant coffee from a sachet... We met the couple who queued behind us and they said the same... It is nice but but... not so special... Just one visit is more than enough...
Can be done, does not have to be
We waited 15 minutes without a reservation. The service was friendly. The inventory could do with updating. But that's no surprise considering the turnover. We found the Sacher cake better than expected. There are definitely more relaxed coffee houses in Vienna, but we've experienced it once.
Viennese “Must go”.
Excellent Sacher, decidedly high quality. Punctual service, very classic and elegant environment. Pleasant Viennese “must”.
I do not recommend
I got carried away by the guides and was disappointed. We waited in line on the street for several minutes to get inside. And inside it was complete disappointment. The decor of the room is tacky, the cake is so-so, and commercial coffee is available from the menu. If this is supposed to be the best cake in the world, I feel sorry for the chef. I've eaten a hundred times better. In addition, there are young waitresses who pretend not to see the customers. Only the location of this café opposite the Opera House is worth attention. Overall a complete disappointment. I do not recommend.
Overall pretty good.
As others have remarked there was a long line to get in. But once you're in the service is excellent. The ambiance is also lovely. I thought that the sacher was pretty good. They also had another chocolate bomb type of cake (original sacher cube) which I liked even better. The non-chocolate dresser was too sweet for me (I think it was called the spicy gugelhupf cake). The coffee and chocolate milk was pretty good.
If you're visiting Vienna, breakfast at Cafe Sacher is like
If you're visiting Vienna, breakfast at Cafe Sacher is like Afternoon Tea at Claridge's. It's part of the full experience of the city. Ambience and service is impeccable, not stuffy at all. The food is more than adequate but nothing special. It's all about the experience. (But for my money, I prefer the Sacher Torte at Cafe Aida, and honestly, a local I spoke with said there's nothing special about it and he wonders why people buy it at all and I agree.)
The cafe is conveniently located across the street from the
The cafe is conveniently located across the street from the state opera building. There was a small when I arrived and it only took less than 10min to be greeted and get a spot. The server and hostess were nice, attentive and helpful. The waiter even brought me a magazine of the hotel to enjoy. The cafe was beautifully decorated. The linguine I ordered was quite tasty, and it was my first time to try roasted pine nuts with linguine. I also ordered the original Sacher torte: and it was delightful: definitely not as sweet as the North American cake in a good way. Hence I had a great first time experience, recommend this place and would return.
Pretty cafe and busy in the morning.
Pluses 1. Pretty place to sit Areas to improve 1. Sacher tarte disappointing, we arrived when they first opened and it was hard, like a biscuit, and dry 2. Omelet was average 3. Coffee drinks lacked flavor 4. The one waitress was overwhelmed and not very cheerful Interesting place to sit, but underwhelmed by the whole experience.
Elegant, Sacher Torte good but a bit dry and missing
Elegant, Sacher Torte good but a bit dry and missing jelly/jam middle from original Sacher Torte which they are known for. Wonderful Viennese Ice coffee. Good service. May have to wait in line to get in but line did move fast.
Overrated dessert and with poor service
My wife and I were excited to try the original Sacher-Torte... And we just don't get it. It was SO dry. Maybe that was all the rage in the 1830s, but by today's standards of desserts, it falls well below average. Extremely overrated. Additionally, the hot chocolate was, quite honestly, the worst hot chocolate we have ever had, and I don't say that lightly. It was so bitter and so sour. Neither of us managed more than a couple sips before leaving our cup mostly full on the table. We're not hot chocolate snobs either, I'd gladly take any hot chocolate over this one. To top it all off, the staff was unfriendly and inattentive. Everyone spoke in whispers. No one seemed to be having a good time. We just don't get it. We so wanted to love this, or even just like it, and came away feeling very disappointed.
If line is short, stop in
Vienna is a wonderful city, and this place is part of its cake history. Stop in if line is short and try their famous chocolate cake and have an apple strudel too. Actually the cake is rather dry, and the one your mother makes is better. But, she is not in Vienna. Actually, the round chocolate name tag in the middle of the slice is the best tasting. We enjoyed the strudel as the slices were crisp and not soggy, with side of vanilla ice cream. Not cheap stop.
Better not
Inspired by the website and the reputation of the establishment, we reserved a table online at Café Bel Etage. The reservation confirmation did not mention a separate entrance, so we stood in the queue and were actually given a table on the first floor with a view of the State Opera. We then ordered Melange and Sachertorte, and the coffee was served quickly. The Sachertorte arrived about ten minutes later. We also had the impression described by other guests here, because there were enough tables free on the first floor and potential guests were waiting in the cold outside the door. Suddenly the staff opened a wall behind which there was a room with more tables, some of which were then occupied. The difference between free tables and waiting guests cannot have anything to do with the number of service staff, because there was enough of that. We then visited other, smaller coffee houses in the days that followed our stay. The service and the quality of the coffee and cake were better. Everyone has to decide for themselves whether it is worth standing in line for a disappointing experience. We will not visit on our next trip to Vienna. We will certainly advise friends against it.
It was just OK – glad we hadn’t queued!
Passing the Sacher café and seeing there was no queue, we went in to try the famous Sachertorte cake. We were just in time as in the meantime, a huge queue had formed quite quickly. The inside of the building is quite grand and the downstairs part of the café looked lovely, however, we were shown upstairs to a small table in the window alcove, where another couple were just finishing off their eats. We were handed a menu and whilst perusing it, the couple who had finished next to us rang some of their friends to take over their table – so they didn’t have to join the queue. So our little space in the window alcove became quite crowded and very loud and so we asked to be moved to a more quiet spot. The hostess was more than happy for us to do this. During our time in the café, this group of people were very rude to the staff and also ‘flipped’ their table a total of 3 times. We both had the Sachertorte, which whilst very nice – it didn’t blow your mind like we had expected it to. We both also had hot drinks. The bill showed as GBP 36.36 which we thought was quite overpriced for our experience.
Coffee and cake with a view of the Opera
This is a very bohemian coffee place and restaurant - because, yes, they do have a food menu - with a view to the Vienna Opera House. I had a tasty beef tartar and the famous Sacher Torte. The ambiance is very XIX century-esque and the staff was nice. I could definitely recommend it for tourists.
Hot chocolate
Wait until 9 o clock pm to visit since lines have always been too long. Got the classic Sacher torte because you are supposed to. Luckily we were prepared that it is dry. Because it is. The hot chocolate with whipped cream and amaretto was divine though!!
Coffee or cabaret???
As it was a summer day in April, we stayed outside. From the guests sitting around us, we could tell that things weren't going to go so smoothly, but no matter, there's no need to rush. It took quite a while for the waiter to come to our table. We ordered iced coffee, asking that it not be made too sweet. The waiter recommended only coffee with ice - we thought it was a kind of "affogato" - and we were looking forward to it. In the meantime, chaos took its course around us. Tables were not filled, 6 guests were simply sent away???? Other guests left the restaurant without having received their food - we were having fun, but this is certainly not a reputation. When our order finally came, we were more than astonished, we received a long drink with ice cubes, see picture, we hadn't expected it to be like this... After a while, a second waiter came, finally cleared the tables, and brought the guests cards (would have been helpful for us too). We'll see if we come back after this experience. We think it's a shame, though, because today's experience didn't really make us want to enjoy more of the legendary Hotel Sacher, but who knows, maybe we'll give it another try and report exactly the opposite.
TOTAL DISAPPOINTMENT
BAD! typical place where you only pay for the seat and nothing else, we were 2 couples we took 1 bottle of water (€10) and it wasn't even 1 liter and 4 sachers (very bad). All 4 of us expressed the same opinion about the cake and that was that it was dry and had no flavor with non-existent jam. Honestly, I would have paid €20 for a slice of cake if only it had been worth it. ALL SMOKE AND NO ROAST.
Vienna and the cake...
Beautiful interior space. "Sacher tort" disappoints, a lot of fame for no reason. Service on the terrace is terrible. Slow, unfriendly employees, without the slightest attention to the customer. Vienna is a beautiful city, with a fabulous cultural offering, but the locals are not at all friendly.
Many people in line to dine in, but walk into other door to
Many people in line to dine in, but walk into other door to get to their shop. I bought a slice to go for $9 euro. There were many people buying whole cakes too, to take home We thought the cake was very good. The jam in middle is just right. Unfortunately I'm not flying home soon, otherwise I would have taken home to usa several slices for family. it's packaged very nicely
Servers are very rude.
I waited in line and was seated upstairs. The hostess said she needed to clean the table and she would get me a menu. She forgot to get me a menu, and I waited to see when a server would show. I waited maybe 15-30 minutes, while the server kept looking over at me. I asked for a menu and she told me I had to be seated downstairs. I told her they told me to come up here (the lady literally sat me at the table) and she said "that is not true" while laughing and I'm like she told me she would bring me a menu. And the lady said" you need to be seated downstairs, that why you didn't get a menu, thanks". So completely rude, when I waited in line and was brought to that table. The server even admitted she saw me waited and didn't come by. I don't understand why she wouldn't serve me. I went back downstairs because I was confused if I was really seated incorrectly, and the same hostess brought back upstairs. I asked if she was sure I was in the right spot because I was just up here and they said I had to be seated downstairs. She looked very confused and said I was in the right spot. So I don't know what the other servers issue was. Then after I ordered and wanted the bill I needed to ask 4 separate times. Not a pleasant experience. When I came in August, the servers were much nicer and helpful. So sad because the drinks and food are good.
This is definitely a touristy place.
We went about and hour before close and waited in line for 20 minutes just to get in. It is a small shop attached to the Hotel Sacher and is really known for their hot chocolate and tortes. They did not disappoint, but I am unsure if it's truly worth all the hype and price. Glad we checked it out though!
This is a special place-so accommodating and beautiful.
The line is worth the wait to savor a piece of the one and only Sacher tort. Tina Scalvi Ni was especially helpful and kind to our group on New Years Day.
Pro tip: There seems to be a trend with all of these cafes
Pro tip: There seems to be a trend with all of these cafes in Vienna. We have been cafe hopping for all the Austrian pastries. There is a super long line to sit inside the cafe but there is a HIDDEN passageway if you just want to buy the cake and various bakery goodies.
Visited May 2023 Service leaves much to be desired.
Tried to flag down to order. Received a response of "I see you" Proceeded to order. My spouse ordered for me, and same exceptionally polite server was offended that I didn't make my own order, saying "he doesn't want to talk to me". We're in 2023, my significant other is perfectly capable to order for her male counterpart. Sachet torte. Wasn't expecting much. Many reviews have noted they are dry, and they are. Photo posted to identify server. Left server in photo was rude. Right (hostess was pleasant) Dec 2023 Update: Removed photo given time elapsed.
This is an iconic location because of the famous Sacher
This is an iconic location because of the famous Sacher torte. You must have one while you are in Vienna. The ambiance is amazing, very luxurious. It's attached to a beautiful hotel. Insider tip: have breakfast at the cafe. This gets you a seat upstairs where you can enjoy people watching from the upper windows. There you have access to the regular menu as well as the breakfast selections, which were wonderful. Unfortunately the service was quite slow, but that was okay since we weren't in a hurry. There was far too much food for one person, so they beautifully wrapped up the leftovers for me. You can also buy treats to take home on the ground floor. As always in a city, take public transport or an Uber. There's no parking. An experience to remember.
The cakes are good but service horrendous.
A ton of free tables yet they ask you to wait outside in the cold.
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