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Café Sacher Wien Tripadvisor Reviews
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15 Reviews
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Very bad experience
Unpleasant staff Cold coffee for €6.70 per cup specialty chocolate cake not very tasty very dry Completely overrated
Be the first to ReplyWaiting is always worth it, even if it takes 30 minutes or more 🌞🌞🌞🌞🌞🌞
Hey folks, It's so pretty, so cozy and so sweet here 😊 The Sachertorte is the absolute highlight and a taste sensation, it's almost an orgasm for the palate 🌟🌟🌟🌟🌟🌟 We were hotel guests and felt very comfortable there and enjoyed it to the fullest 👍
Be the first to ReplyNever Again..
Cafe Sacher Vienna wes recommended by so many friends... So, I and my friend decided to try this famous chocolate cake... We queued and it was around 5 groups of people in front of us... Then, there was someone asked who wanna seat outside...? Since I didnt want to wait to long, I raised my hand and I could see him see me, but he ignored me... Again, he asked to all of the people who queued and again I raised my hand and he still like pretended not to see me... Maybe because Im not white people...?? Since he gave the seats to others.. Finally, it was my turn to be the first in the queue and another staff asked me whether I wanted to seat outside and I said no...!!! I wanna seat inside... He said that I need to wait a little bit longer, then I said: I wait..!! So, we were inside and order that famous Sacher Cake and apple struddle and ice coffee and it turned up not so special like what we expected. It is just normal chocolate cake and normal apple struddle.. We have better cake in our place.. The ice coffee also not so nice, it is like instant coffee from a sachet... We met the couple who queued behind us and they said the same... It is nice but but... not so special... Just one visit is more than enough...
Be the first to ReplyCan be done, does not have to be
We waited 15 minutes without a reservation. The service was friendly. The inventory could do with updating. But that's no surprise considering the turnover. We found the Sacher cake better than expected. There are definitely more relaxed coffee houses in Vienna, but we've experienced it once.
Be the first to ReplyViennese “Must go”.
Excellent Sacher, decidedly high quality. Punctual service, very classic and elegant environment. Pleasant Viennese “must”.
Be the first to ReplyI do not recommend
I got carried away by the guides and was disappointed. We waited in line on the street for several minutes to get inside. And inside it was complete disappointment. The decor of the room is tacky, the cake is so-so, and commercial coffee is available from the menu. If this is supposed to be the best cake in the world, I feel sorry for the chef. I've eaten a hundred times better. In addition, there are young waitresses who pretend not to see the customers. Only the location of this café opposite the Opera House is worth attention. Overall a complete disappointment. I do not recommend.
Be the first to ReplyOverrated dessert and with poor service
My wife and I were excited to try the original Sacher-Torte... And we just don't get it. It was SO dry. Maybe that was all the rage in the 1830s, but by today's standards of desserts, it falls well below average. Extremely overrated. Additionally, the hot chocolate was, quite honestly, the worst hot chocolate we have ever had, and I don't say that lightly. It was so bitter and so sour. Neither of us managed more than a couple sips before leaving our cup mostly full on the table. We're not hot chocolate snobs either, I'd gladly take any hot chocolate over this one. To top it all off, the staff was unfriendly and inattentive. Everyone spoke in whispers. No one seemed to be having a good time. We just don't get it. We so wanted to love this, or even just like it, and came away feeling very disappointed.
Be the first to ReplyIf line is short, stop in
Vienna is a wonderful city, and this place is part of its cake history. Stop in if line is short and try their famous chocolate cake and have an apple strudel too. Actually the cake is rather dry, and the one your mother makes is better. But, she is not in Vienna. Actually, the round chocolate name tag in the middle of the slice is the best tasting. We enjoyed the strudel as the slices were crisp and not soggy, with side of vanilla ice cream. Not cheap stop.
Be the first to ReplyIt was just OK – glad we hadn’t queued!
Passing the Sacher café and seeing there was no queue, we went in to try the famous Sachertorte cake. We were just in time as in the meantime, a huge queue had formed quite quickly. The inside of the building is quite grand and the downstairs part of the café looked lovely, however, we were shown upstairs to a small table in the window alcove, where another couple were just finishing off their eats. We were handed a menu and whilst perusing it, the couple who had finished next to us rang some of their friends to take over their table – so they didn’t have to join the queue. So our little space in the window alcove became quite crowded and very loud and so we asked to be moved to a more quiet spot. The hostess was more than happy for us to do this. During our time in the café, this group of people were very rude to the staff and also ‘flipped’ their table a total of 3 times. We both had the Sachertorte, which whilst very nice – it didn’t blow your mind like we had expected it to. We both also had hot drinks. The bill showed as GBP 36.36 which we thought was quite overpriced for our experience.
Be the first to ReplyBetter not
Inspired by the website and the reputation of the establishment, we reserved a table online at Café Bel Etage. The reservation confirmation did not mention a separate entrance, so we stood in the queue and were actually given a table on the first floor with a view of the State Opera. We then ordered Melange and Sachertorte, and the coffee was served quickly. The Sachertorte arrived about ten minutes later. We also had the impression described by other guests here, because there were enough tables free on the first floor and potential guests were waiting in the cold outside the door. Suddenly the staff opened a wall behind which there was a room with more tables, some of which were then occupied. The difference between free tables and waiting guests cannot have anything to do with the number of service staff, because there was enough of that. We then visited other, smaller coffee houses in the days that followed our stay. The service and the quality of the coffee and cake were better. Everyone has to decide for themselves whether it is worth standing in line for a disappointing experience. We will not visit on our next trip to Vienna. We will certainly advise friends against it.
Be the first to ReplyHot chocolate
Wait until 9 o clock pm to visit since lines have always been too long. Got the classic Sacher torte because you are supposed to. Luckily we were prepared that it is dry. Because it is. The hot chocolate with whipped cream and amaretto was divine though!!
Be the first to ReplyCoffee and cake with a view of the Opera
This is a very bohemian coffee place and restaurant - because, yes, they do have a food menu - with a view to the Vienna Opera House. I had a tasty beef tartar and the famous Sacher Torte. The ambiance is very XIX century-esque and the staff was nice. I could definitely recommend it for tourists.
Be the first to ReplyTOTAL DISAPPOINTMENT
BAD! typical place where you only pay for the seat and nothing else, we were 2 couples we took 1 bottle of water (€10) and it wasn't even 1 liter and 4 sachers (very bad). All 4 of us expressed the same opinion about the cake and that was that it was dry and had no flavor with non-existent jam. Honestly, I would have paid €20 for a slice of cake if only it had been worth it. ALL SMOKE AND NO ROAST.
Be the first to ReplyCoffee or cabaret???
As it was a summer day in April, we stayed outside. From the guests sitting around us, we could tell that things weren't going to go so smoothly, but no matter, there's no need to rush. It took quite a while for the waiter to come to our table. We ordered iced coffee, asking that it not be made too sweet. The waiter recommended only coffee with ice - we thought it was a kind of "affogato" - and we were looking forward to it. In the meantime, chaos took its course around us. Tables were not filled, 6 guests were simply sent away???? Other guests left the restaurant without having received their food - we were having fun, but this is certainly not a reputation. When our order finally came, we were more than astonished, we received a long drink with ice cubes, see picture, we hadn't expected it to be like this... After a while, a second waiter came, finally cleared the tables, and brought the guests cards (would have been helpful for us too). We'll see if we come back after this experience. We think it's a shame, though, because today's experience didn't really make us want to enjoy more of the legendary Hotel Sacher, but who knows, maybe we'll give it another try and report exactly the opposite.
Be the first to ReplyVienna and the cake...
Beautiful interior space. "Sacher tort" disappoints, a lot of fame for no reason. Service on the terrace is terrible. Slow, unfriendly employees, without the slightest attention to the customer. Vienna is a beautiful city, with a fabulous cultural offering, but the locals are not at all friendly.
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