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Burgers & Bourbon Park City Reviews from The Last Year
We met some friends for dinner here on Sunday night.
As we only ski weekdays we had not realized that spring break was in full force so the restaurant was picked with families and it showed. Walking to our table the first thing I noticed was that the carpet was filthy. It had a layer of food on it that showed the cleanliness just not in the cards for this establishment. We asked to be moved to another table, as there was an open table with a long bench for seating. However we could be be accommodated as a teenager at the table next door had decided to appropriate the bench for a nap and the hostess was not going to deal with an entitled young brat and his parents. Service was mediocre at best so not much else to say. I am guessing that they were understaffed but at the prices they charge it is not my problem as the guest. The men folk had the B&B burger with truffle fries. The burger was good, cooked to order and the fries were spot on. Our wives split a "Yama" which is listed as "seared big eye tuna / sesame crust / spicy aïoli / avocado mousse / slaw." The fish was mealy and the avocado mousse was really guacamole. The upshot of eating the fish is that both of our wives had an upset stomach in the middle of the night. As we live in Old Town I learned a good lesson. There are great burgers to be had on Main Street at a better price with good service and clean floors. We will stick with our go-to's The Spur and No Name.
First time visitor.
The ambiance is rustic elegance. Dark wood, fireplace and views of the slopes set the tone. We started with the whipped feta which was delicious. Served with warm pita, dripped with honey and sprinkled with nuts, I thought I went to appetizer heaven. For dinner we split a bison burger. It was cooked to perfection. Flawless. Service was excellent. The only reason for the 4 star was the cost/value. Prices were high as expected as Montage. It's an exclusive place but the $1,976 burger.... Yes a 2k burger is ridiculous. Bougie gone wild!!
I really enjoyed the burger here after a long day of skiing
I really enjoyed the burger here after a long day of skiing in Park City. This place is pretty pricey, but honestly the burger was extremely worth it. The burger had this tasty, unique taste that really is hard to explain. You could tell it was aged well and seasoned exceptionally. Paired with an old fashion, it did not disappoint. I also chose to add the truffle fries and would highly recommend it! One thing to know -- it's valet only! Would recommend coming back!!
The food was impressive for mountain food, but the service
The food was impressive for mountain food, but the service was average. We will be back for the club sandwich since it was HUGE and delicious. The fries were also extremely crunchy... maybe the best fries we've had in a long time. We were unimpressed by the service, but it was status quo. We had dirty plates hanging out on our table for a long time, and many bartenders/employees were just standing around on a slow Sunday morning. We also had to ask for more hot water when our see-through tea kettle was empty for a while and it took a while to get to us (perhaps it was being freshly boiled?). $120 for lunch with no alcohol. The ambiance was bright and had very great mountain chic decor, but we couldn't help but notice that it was actually cold in the restaurant. I kept my ski layers on and still felt kind of chilly.
Food was tasty.
Nothing super special but the service was where they seemed to really shine. Our waiter was also the bartender, Chad. I felt like he went above and beyond to help us. I had to make some modifications to my order and after he put it in, he personally went to the kitchen to make sure that the order was correct. My drink was not particularly tasty. He offered me something else and tweaked it three times until I liked it! All the while, he was kind, approachable and professional. If people like him are working again, I will for sure return. And yes, the food was decent. The fries were overly salty, the lettuce on the burger was wilted but the staff were all wonderful, with Chad being absolutely exceptional. It was a quiet afternoon, the restaurant was hardly filled so maybe they did not have time to get on their A game for the rush? I'm a fan of being merciful. You never know what someone else is going through. I look forward to next time. I hope this helps you. Cheers!
Terrible service.
We made reservations a week in advance online. My mom called to confirm, and they could not find them - but this was a 15 minute deal. So then she made another reservation. We arrived on time, but our table was not ready. We were lead outside to the complementary s'mores - which were great - although out of hot chocolate. We had a 5 and 6 year old with us. After waiting 20 minutes for our table, we inquired and it seems we had been forgotten - as another party of our size had been seated. They seated us. We then waited and waited for waitstaff to approach our table. When she finally did - she said we should put in our order as the kitchen was very backed up. She then advised us that here a medium burger had a bloody center. We like a pink center - so we ordered medium well. Our food came 1 hr 15 minutes after arrival. And the burgers were extremely well done - no pink to be seen. Cheese not melted on cheeseburgers. The waitress informed us that she was the only waitstaff for the entire restaurant. They were extremely under staffed despite not hotel restaurant being full. The restaurant also has really bad acoustics. Cannot hear anyone. And they added 18% gratuity. The property is beautiful, but the service abysmal and the food inadequate for the price. We'd have gotten better service and at least the food we expected at McDonalds.
We made reservations a week in advance online.
My mom called to confirm, and they could not find them - but this was a 15 minute deal. So then she made another reservation. We arrived on time, but our table was not ready. We were lead outside to the complementary s'mores - which were great - although out of hot chocolate. We had a 5 and 6 year old with us. After waiting 20 minutes for our table, we inquired and it seems we had been forgotten - as another party of our size had been seated. They seated us. We then waited and waited for waitstaff to approach our table. When she finally did - she said we should put in our order as the kitchen was very backed up. She then advised us that here a medium burger had a bloody center. We like a pink center - so we ordered medium well. Our food came 1 hr 15 minutes after arrival. And the burgers were extremely well done - no pink to be seen. Cheese not melted on cheeseburgers. The waitress informed us that she was the only waitstaff for the entire restaurant. They were extremely under staffed despite not hotel restaurant being full. The restaurant also has really bad acoustics. Cannot hear anyone. And they added 18% gratuity. The property is beautiful, but the service abysmal and the food inadequate for the price. We'd have gotten better service and at least the food we expected at McDonalds.
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Prepaid Reservation Fee
By 👻 @CivilizedCard10, 07/06/2023 5:26 pm
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When you sell a reservation that has a prepaid fee AT takes a commission on that fee. This doesn’t really make sense because it’s an expense the seller incurs not part of the profit that is shared.
For example:
Carbone NYC fee to book table for 2 is $108.88
If you sell it for $200 on AT you get $140 from them.
Your net profit is $31 and AT collects $60 in fees.
It would make more sense not to charge commission on the upfront fee as this creates a disincentive and results in higher costs for buyers.
2 Answers
7 Comments |
Don't like the Answer? Add another one. |
Answer from 🥩 @FamousStation67 (07/06/2023 6:51 pm)
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Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
6 Comments
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By 👻 @CivilizedCard10 (07/08/2023 3:03 pm)
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By 🍑 @BraveCloth47 (07/07/2023 9:32 am)
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By 🧿 @DefendableJump50 (08/20/2023 3:21 pm)
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By 🥩 @FamousStation67 (07/11/2023 10:39 pm)
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By 👻 @CuddlyRice61 (10/13/2023 1:15 am)
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By 👻 @EarthyCook75 (11/05/2023 1:15 pm)
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Answer from 👻 @LaudableSupport16 (10/23/2023 11:47 am)
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I agree to this!
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