Disappointing experience - Buccan Palm Beach - Kaufe eine Reservierung
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😒 3/5 - Disappointing experience
By 👻 @styletraveler1967, 06/12/2022 3:00 am
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My husband and I have always enjoyed the exceptional food quality, service & ambience at Buccan, but last night’s dinner experience was really disappointing. As we arrived to our table, my husband noticed that there was somewhat fresh wax on his seat cushion. The hostess had already walked away so we swapped the chair with another at the table. Then I sat down and the cushion on my chair was damp, so we played musical chairs again. Annoying and embarrassing as we had other diners all around us. Then, we ordered our cocktails and my Bathtub Gin drink appeared with a basil leaf that was wilted & black and really belonged in the trash. I took of out of my drink and when our server Peter came by, mentioned it. He agreed that was embarrassing. Why would a bartender even put that in a drink?? Our appetizers of the Tuna crisps and our entrees were all good, however we ordered some truffle fries and they showed up greasy and nasty. Our server agreed and replaced them with a minimally better batch. This has always been a restaurant that we could count on for a fantastic date night but from last night’s experiences, I’m concerned that their attention to detail during the summer season is lacking. We expect more from one of the more expensive restaurants in the area.
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