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🤮 1/5 - I have not been so harshly approached and shouted at for a
By 👻 @Marissa K., 09/29/2021 3:00 am
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I have not been so harshly approached and shouted at for a very long time. I did not expect it at all from my neighborhood supermarket that I frequent literally every other day.I came in quickly with my service dog for a few things, as I do often. My dog had an accident in the check out line. Mortified and shocked, I asked for cleaning supplies from staff and cleaned it up myself before checking out.Once I crossed the street just outside the store, a male employee began shouting at me to come back. I turned back around to return assuming I needed to explain further and apologize. Yet, I needed to cross back over the street and there were cars coming. The employee irately insisted I cross the street that moment while cars were whizzing by. I tried to explain that I am coming and kept checking to cross the street and the man continued to berate and harass me that I must cross at that instant and risk myself while there was moving traffic. He did not stop screaming at me until we re-entered the store.I apologized again and again and pointed to where it had happened and how showed that I had cleaned it. Only then, in front of other customers and staff did he finally let me go saying next time please hold the dog. I agreed and left.So scary and insulting. He's not a staff member I recognize from my regular visits. Maybe he works for the restaurant in the back. Who knows. All I know is it was highly unnecessary to speak so harshly and wildly at a young woman with a small dog. I did not harm anyone, I took full responsibility for the mess made and I am a regular customer whom other staff members recognize and could vouch for. He must have had something up his butt and decided to take it out on me. So unprofessional!
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