Beware Reservation Cancelation Policy - BONITO ST BARTH Gustavia - Kaufe eine Reservierung
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🤮 1/5 - Beware Reservation Cancelation Policy
By 👻 @Trey H, 01/12/2023 3:00 am
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Beware of the reservation cancelation policy. It is unfair and one of the most profound examples of poor customer service we have ever experienced. As a result of a miscommunication with our concierge, restaurant reservations at two different restaurants were switched, and while the second restaurant was completely reasonable and accommodating, Bonito refused to even allow us a €750 credit of the cancelation fee towards another meal, notwithstanding our offer to more than double that amount for a final bill. One should avoid this restaurant at all costs.
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