Very poor organisation and management of table reservations - Benihana Orlando - Kaufe eine Reservierung
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🤢 2/5 - Very poor organisation and management of table reservations
By 👻 @Robert Copeland, 02/18/2024 3:00 am
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Extremely disappointed with the service received, we booked in for a table of 12 at 5.45 pm and didn't get seated until 7pm The staff and management seemed unorganised and not really interested with the delays all of their customers were receiving. A recommendation would be that if the tables are delayed that they call the booking parties to advise them of the delay, that way the entrance wouldn't look like a cattle market with people everywhere getting in the way of the staff. A plus point of the evening was that when we finally got seated the food was excellent with the chef having a very pleasant manner.
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