5 star for food 1 star for service I have been going to - Benihana Paradise Road Las Vegas - Kaufe eine Reservierung
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🤢 2/5 - 5 star for food 1 star for service I have been going to
By 👻 @Gary Y., 02/23/2024 3:00 am
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5 star for food 1 star for service I have been going to Benihanas now for some time now to celebrate special occasions. I was there with my fiancee last night for my birthday. We were seated and were lucky to get on a good table. The conversations was very pleasant. Our server started out OK. Our first round of drinks came out with no issues. That was the last time that happened. It took, us three rounds of food to finally get another round of drinks. The server and the cook got into an argument over what was ordered. The cook was one of the most boring ones I have had in a decade. Deadpan robotic in his moves. We had a couple from Finland at our table and I felt sorry for them as the cooking show is part of the experience and it was lacking big time. At the end I went to claim my 30 dollar birthday certificate. I had forgot to print it out but I had it in my email. They would not honor it at all. It had to be printed, period and there was no printer on site. Benihana, get into the 21st century. Get yourself scanners so all you need to do is scan the code. While the food was great, the service both cooking and server was very sub par below their normal standard. I will be back but they really need to pick up their service. My son complained that service at the one he goes to in San Diego has also suffered in the service area.
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