Made a New Year's Eve reservation which was on a Sunday. - Beauty & Essex New York - Kaufe eine Reservierung
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🤮 1/5 - Made a New Year's Eve reservation which was on a Sunday.
By 👻 @Elizabeth C., 02/13/2024 3:00 am
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They confirmed on Friday. Sunday at 3 pm they call to say they no longer have our 7pm table available or I can take a 6 pm table. I live 90 minutes away and was at the gym at the time. I basically had to cancel. What kind of business operates this way? No care for their customers whatsoever and the hostess who called sounded so vapid and like she couldn't care less how wrong and unethical this was. The absolute worst customer service. Do not take the risk.
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