A total disgrace in terms of customer “service” - Bagatelle St. Tropez Ramatuelle - Kaufe eine Reservierung
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🤢 2/5 - A total disgrace in terms of customer “service”
By 👻 @Gary F, 09/10/2022 3:00 am
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Was invited here by 2 friends from the Middle East who were on a short visit to France. The first thing to say is that the venue is fine ( not as impressive as we expected from the photos) and the food is good ( although very overpriced in my opinion ) . We parked in a waterlogged car park which we had to pay for extra for . We arrived slightly early for our reservation and the “ welcome” can only be described as shocking . We were totally ignored by indifferent and totally rude staff . We practically found our own table . There was one Spanish waiter who was friendly to us but my friends were totally taken aback by the rude service . What really ruined the experience was at the end , the waiter told my friend that service was not included and that he needed to pay a tip ( this is a lie as service is included by law in French restaurants ) and also within an hour of leaving the restaurant they charged an extra €300 “no show “ charge tu his card. When I called them the lady was so rude and agressive and said they would only reimburse this charge if I went back to tue restaurant and showed them the receipt !! This restaurant is a disgrace and my friends were in total shock by the whole experience
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