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🤮 1/5 - Was recommended by a ton of websites and thought we would
By 👻 @Rachel L., 02/24/2024 3:00 am
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Was recommended by a ton of websites and thought we would try as visitors. The ambiance and design was amazing and right by the bay. Get an outdoor table to overlook the water. Unfortunately we had a very bad experience that lasted 3 hours. Server forgot one of the drinks for nearly 30 minutes even though we asked about it after a while of waiting. He took one of our drinks when it was half full and had to catch him before taking it away. One of us asked for a side sauce twice when our appetizers came out, and it did not show up until The entrees came out after an hour and a half. One of our sides was missing and when asked about, he said he "didn't know" and it would be out in 5 minutes. He then told us he could not split the check between 2 couples and double charged us for the drink he forgot. We got the manager involved because at that point we were kind of upset and after 20 more minutes, she said she would comp the one side and the drink he forgot and double charged us for. Turns out we were only credited back one drink. Very disappointed in the whole situation and maybe it was just that specific server, but definitely never coming back:/ Update: we also ended up with food poisoning shortly after
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