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Afternoon Tea at The Ritz London Reviews from The Last Year
Iconic for the wrong reasons
Very disappointed with our Afternoon Tea experience. Definitely not one of the most iconic experiences in the world. The food was delicious however the service and ambiance let it down. I was surprised at how busy the area is, it felt as though they have used every possible space to squeeze as many tables in as possible. As the Palm court is so busy, itβs very noisy and we were not able to enjoy the music. Initially service appeared good, however when we had our food and drink waiters didnβt come near us, it was difficult to request water that I needed. I had asked for champagne with our desserts nobody came back to ask if this was still required. The service was rushed, I felt their policy is βget them in and get them out as quickly as possibleβ. When it came to paying, I explained how neglected our table had been and the service charge was removed.
fabulous interior, the service lacks
Having afternoon tea at this renowned establishment was on my bucket list, but unfortunately, several aspects left us disappointed. The decor is undeniably stunning and luxurious. However, the service was subpar, and I believe there are many better options for afternoon tea in London, especially given the price here. They do offer a gluten-free afternoon tea, but my sandwich was served cold, straight from the fridge, and when we requested additional items, we had to wait a long time to receive them. My partner asked for a pescatarian option but was initially served a regular meat selection, which was later corrected. Despite the fabulous interior, the service lacks a personal touch and does not justify the cost.
Disappointed
Having read many of the reviews regarding afternoon tea at the Ritz I am left thinking I wish I had read them before making the booking for my friendβs birthday as I was decidedly underwhelmed. Arriving for a 3.30 booking I would not expect to then be asked if I wanted a box for cake at 4.45! Clearly the staff wanted everyone out to set up for the next sitting but not at all what I would expect for the price paid! The food was ok but have had better. I found the waiting staff for the most part helpful but there were several who were not and gave the impression they were βdoing me a favourβ by allowing us to be there. I was disappointed and shall not return or recommend.
Exceptional
From beginning to end our afternoon tea was all we hoped it would be and more. Yes, we expected delicious sandwiches, cakes and scones. They didnβt disappoint! It was the exceptional welcome and service from all the staff that will stay with me. From the concierge at the door, the lady in the powder room ensuring the bathroom was kept to the highest standards, the gentleman offering to take our photo with the peonies in reception and of course to the wonderful team who ensured we were well fed and looked after whilst we enjoyed our tea. We came to celebrate the life of a dear friend and thank you all for ensuring we were able to do so in the most wonderful way.
Afternoon Tea, race to the end!
Would have been 5 star had it not been a race to get us out earlier than our two hours allocated. Service not as special as expected considering its the Ritz. The sandwiches and pastries were delicious and special requirements were swiftly dealt with, however swift was the order of the day, our sandwiches were almost whipped away so they could bring the warmed scones, which we were not ready for at that point, my friend had to grab hers off the plate, we were still enjoying them, they should have just put the plate back down or asked 'ladies can take these?'. Said scones which they were in such a rush for us to get round too, were not good, chewy and tasteless, we left those, but being the main event they should be perfect, they didn't taste and feel homemade.
Wonderful birthday afternoon tea
Delicious food, great champagne. We came for tea for Mumβs birthday. The service was attentive but not overwhelming. The whole experience was wonderful from beginning to end and made the day really special. The food was delicious. I loved the tea I tried. The waiter brought a little birthday cake. There was a pianist playing. Had a wonderful afternoon and will definitely be back.
Unforgettable experience.
To have afternoon tea with my family for my 80th birthday, in such a beatiful place. Everything was just wonderful. The food, service, and atmosphere. Thank you
Lovely Birthday Celebration!
My best friend and I were treated to a lovely celebration of our 60th birthdays at The Ritz. We enjoyed afternoon tea at a splendid hotel. The service was exemplary, the food was quite tasty, and the experience was, in our opinion, one of the quintessential London experiences one must have!
Putting on the Ritz!
The kids bought us afternoon tea atThe Ritz for our 40th wedding anniversary and it was also my wife's birthday when we went in January. Whilst it is a fairly formal occasion and there is a definitive dress code we were made welcome by the hotel staff and the service was exemplary from entering the hotel, being shown to our table, the attentiveness of the waiting staff, to the seemingly endless supply of food being brought to our table. There were nearly 40 different types of tea and coffee to choose from so I plumped for one of the Chai varieties whilst my wife had camomile tea. The food was delicious and I eventually had to call time as I couldn't eat any more. The maitre d ask us if we would like a doggie bag to take the birthday cake and various pastries ands scones away after the meal which he duly organised. All in all an impressive, albeit expensive, afternoon tea celebration.
Five star service, beautiful food and would highly recommend
I honestly could not recommend this experience enough, it was everything we hoped it would be and more! I purchased a gift voucher online for my Grandma's 70th, which arrived very quickly and was presented in a lovely box. 2 days before we were due to come we realised there were train strikes and called to rearrange, the staff on the phone were very helpful and we managed to grab a last minute cancellation for just 6 days later. When we arrived we barely got to the entrance when we were treated by a member of staff, my grandma is a powered wheelchair user and they promptly brought a ramp out and helped her inside. The staff could not have been anymore helpful with opening doors, laying out ramps and even helping transfer my Grandma into a chair and taking her wheelchair away. Tea, Sandwiches and cake arrived at our table within 5 minutes of us sitting down, and we were barely half way through the sandwiches when another plateful was added to our stand. I don't think we managed to finish a full cup of tea once during our experience, each time a member of staff passed they would top our cups up so it was a constant flow. Just as we began eating the little cakes a trolly was brought around with more cake options on and we were asked if there was anything else we would like. I can honestly say I have never had seen staff who look so genuinely happy to be at work or who are so quick to notice the little things. Unfortunately, before we'd finished my Grandma became quite unwell and we had to leave, I asked a member of staff if her wheelchair could be brought back to us and explained what was happening, honestly the staff could not have been quicker or more efficient to help! Within no more than 3-4 minutes a glass of ice water was brought over, the wheelchair was ready, the voucher was taken and our food had even been boxed up for us. Staff helped my Grandma back into her chair, offered first aid and even offered for us to sit in a lounge for as long as we needed if she needed some rest. We will absolutely be returning, our experience was far more than we could have hoped for and I would recommend this to anyone!
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Restaurant Transfers FAQ
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It can be under your name or a name you choose! Some reservation offers already include the AppointmentTrader Transfer Service which will transfer the reservation in to your name. If its not included you can add it on after buying the reservation for a small fee. One thing on that though: As many reservations become available at last minute, taking a reservation in someone else name is quick and great for privacy. Most reservations on AT are listed with a virtual phone number, so all you need to do is present the phone number at the hostess stand and you are good to go!
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Is this an appointment for a leather appointment at the Hermes Store? And if so, how do they switch the appointment to my name?
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I just stumbled on this, I have a question, so I pick a date ex. March 11th, if someone has that rsvp and they want to "sell"it I bid on it for say ex $200. , can that bid go higher if someone else wants it? and I only pay once my Bid has been accepted?? Sorry I never heard of this
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Can I change my time before someone accepts my bid?
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