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Sonder The Heid Philadelphia Bewertungen
Terrible acoustics
We stayed for 4 nights. It’s a nice concept and a good looking industrial repurposing but it’s let down badly by awful noise issues. The walls are wafer thin and it feels like your neighbours are sitting on the end of your bed. The sound transfer
Had high hopes but very disappointed
Had high hopes but very disappointed. The self service concepty is great as a concept but it requires that help musty be available if needed and that basic principles of accommodation be steadfast and fair. Wifi was promised yet not accessible for
Wonderful and cost-effective
The Heid was a wonderful base for our trip. It is central (about 10-15 minutes from the main centre) and easy to get to. The building is very cool and our two-bedroom apartment was absolutely huge! The place was very clean and well-appointed and the
Would stay again when in this area
Beautiful place, close to the Franklin music Hall and Reading Terminal. Staff very helpful, place clean, well furnished. Only complaint was the mattress was old & too soft, but new, good quality sheets. Some street noise but ear plugs provid
Always a blast at this location! Comfortable, large spaces,
Always a blast at this location! Comfortable, large spaces, cozy, lovely service! Essentials are always stocked! Lovely rooftop and gym. This place has my heart. 2nd time here, hope to be back for many more It's not as close to the city as Wit
Good room, friendly staff, very loud neighbours
The amenities, room, staff were excellent. Location is fine, only 10 minutes from downtown on foot - the neighbourhood itself is quiet but has stores. Checking in and out was smooth. Luggage storage was very helpful. Why poor? Our bedroom backed on
Front desk jerk
The stay was great. The employees were wonderful with exception one. It was a Thursday morning 10/3/24. The big fella up front was a real jerk. Wasn't the greatest listener. Ended conversation with him quickly. He had the WORST cust rep ever
Nice stay
I was very happy with my stay at the Heid three years ago and feel the same after my most recent visit. Three years ago, my girlfriend and I were fortunate to get one of the top floor units that gave us a beautiful view of the city. This time, travel
Fantastic hotel
This was our first time staying with Sonder and we were very impressed. I liked the digital check in and digital concierge. All worked well and the online chat feature was very quick and resolved all queries / issues. The rooms were huge. It was gr
The battery on my door died and despite having an important
The battery on my door died and despite having an important call I needed to be on, I was locked out of my apartment for over an hour with no one who works for Sonder in or nearing the building. It took the help center 30 minutes to even get ahold of
Grant and the staff at Sonder The Heid were AMAZING.
They helped us out so much during our stay and the room was very impressive and enough space for the group that we had. Would definitely book again when I'm back in Philly!
The presence of a roach infestation was not only
The presence of a roach infestation was not only distressing but also raised serious concerns about hygiene and cleanliness standards. Despite my previous attempts to address these issues, I have not received any response or compensation for the inco
NOTE: USE THEIR CHECK-IN SITE sonder.
com/checkin BEFORE YOU GET TO THE BUILDING. It takes 5 mins to register and get your door code, and they sent the instructional email HOURS AFTER my check-in time so I had no idea until my coworker told me. And download the app for more detailed info
Oh. My. Goodness. Sonder at The Heid was absolutely PERFECT
Oh. My. Goodness. Sonder at The Heid was absolutely PERFECT for our stay in Philly this past weekend! I love that everything is done through the app, completely contactless! Customer support 24/7 is an added plus! We needed new towels, delivered imm
Stayed here recently after staying at another sonder in the
Stayed here recently after staying at another sonder in the city. Had a glitch with the code to enter our apartment when we first got there but reached out online and had problem fixed in 10 minutes. Wow! The place is an apartment....full kitchen, wa
This was our first time staying at a Sonder and we were
This was our first time staying at a Sonder and we were very impressed. We booked the 2bd 2bth and were amazed at the size of the place, which far exceeded any regular hotel room. The location was only a short walk to Reading Terminal and the Conve
The whole process of using a contactless hotel was pretty
The whole process of using a contactless hotel was pretty smooth with the exception of adding ID which was a pain The hotel was very clean and straightforward Could improve by adding a storage facility option but pleasantly surprised by whole exper
Save up to 30% at {0}!
Have someone use their loyalty points to book your stay or buy a reservation from someone who can't make it to theirs.
Jeder Eintrag auf AppointmentTrader zeigt an, welcher Nutzer ihn eingestellt hat, und bietet zudem eine Übersicht über dessen Erfahrungsstand und den Prozentsatz der Transaktionen, bei denen der Nutzer eine Rückerstattung veranlasst hat.
Falls kein Nutzereintrag zu Ihrem Zeitplan passt, können Sie auf Ihre bevorzugte Uhrzeit bieten.
Nehmen wir an, Peter hat einen großartigen Morgen und beschließt, seine drei Freunde am selben Tag um 18 Uhr ins Sonder The Heid Philadelphia einzuladen.
Er sieht auf der Website des Restaurants nach und stellt fest, dass keine Reservierungen verfügbar sind. Dann schaut er auf die Sonder The Heid Philadelphia-Seite bei AppointmentTrader, findet aber auch dort keine Nutzereinträge.
Genau hier kommt der von der Community getriebene Bietprozess ins Spiel.
Peter kann ein Gebot auf AppointmentTrader abgeben, das als Belohnung für jedes Community-Mitglied dient, das daran arbeitet, die Reservierung zu sichern. AT benachrichtigt dann erfahrene Nutzer, die helfen könnten.
Schritt-für-Schritt-Anleitung
1.) Festlegen einer Belohnung (Gebot)
* AppointmentTrader nutzt historische Daten, um eine angemessene Belohnung für das Sichern einer Reservierung zu empfehlen – sagen wir $100.
* Peter möchte unbedingt hingehen, also erhöht er das Gebot (bzw. die Belohnung) auf $200.
* Zu diesem Zeitpunkt existiert die Reservierung noch nicht.
2.) Ein Community-Nutzer übernimmt das Gebot
* 🏝️ @DistinguishedTree58, ein erfahrener AT-Nutzer mit einer starken Erfolgsbilanz beim Sichern von Reservierungen und wenigen Rückerstattungsanfragen, erhält eine Benachrichtigung über Peters Gebot in Höhe von $200.
* 🏝️ @DistinguishedTree58 übernimmt das Gebot und arbeitet nun daran, die Reservierung zu sichern.
* Peter kann sich jetzt an 🏝️ @DistinguishedTree58 wenden, wenn er Fragen hat, während 🏝️ @DistinguishedTree58 das Gebot bearbeitet.
3.) Die Reservierung finden
* 🏝️ @DistinguishedTree58 nutzt nun seine Kontakte im Sonder The Heid Philadelphia, um den Tisch zu sichern.
* Wenn er erfolgreich den Tisch für vier um 18 Uhr sichert, erhält Peter eine Bestätigung, dass die Reservierung gemacht wurde.
* Gelingt es 🏝️ @DistinguishedTree58 nicht, die Reservierung zu sichern, wird das Gebot wieder freigegeben, sodass ein anderer Nutzer es versuchen kann.
4.) Bezahlung & Schutz
* Sobald die Reservierung sicher ist, erhält 🏝️ @DistinguishedTree58 die Belohnung von $200, die dem AT-Guthaben von 🏝️ @DistinguishedTree58 gutgeschrieben wird; dort verwalten Nutzer ihr Geld selbst und können per Banküberweisung, PayPal oder Zelle auszahlen lassen.
* Jetzt kann Peter das Abendessen mit seinen Freunden im Sonder The Heid Philadelphia genießen!
* Wie bei allen Transaktionen auf AT werden Streitfälle und Gebühren bei Nichterscheinen über das Community-basierte Lösungssystem der Plattform geregelt. Nutzer mit starker Erfolgsbilanz erhalten Anreize, Gebote erfolgreich zu erfüllen, und Community-Mitglieder können Probleme melden, um das Vertrauen im Marktplatz aufrechtzuerhalten.
