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Hard Rock Hotel & Casino Atlantic City Bewertungen
Front desk was great
Booked a non smoking king size room but turned out they didn't have any available. Anum who was great at the front desk upgraded us to a suite! Great service
Yuck at the Hardrock
I went to celebrate the 250th birthday of the Marine Corps and Veterans Day but the dirty socks in my room truly dampened my trip. Still cannot understand how housekeeping missed this and complain to management and they don’t even offer a cookie as
Very accommodating
Everyone was super friendly , helpful and accommodating, especially for Sofia, who is at the front desk who helped us check in perfectly and got us what we wanted Also for Sharon, who takes our orders in in room dining, She gets us our bakery wheat
Great Stay at Hard Rock AC – Spacious Room & Amazing Food
Hard Rock Casino Atlantic City – Our Stay Review My wife and I stayed at the Hard Rock AC from November 11–14 in the South Tower, room 3205. The room was very nice—spacious, clean, and equipped with all the amenities we needed. The slots were
Kudos to Ande!
Ande from Guest services went above and beyond to make sure we were happy with our room! Excellent customer service!! She is a true asset to the Hard Rock in AC!
Amazing Stay
Had an awesome time here. Not a gambler, just finding a safe place to land while on a business trip, and man, it was so much fun to walk around inside the building and see the historical rock museum items. I could walk straight out the doors to the b
Fabulous Fifty!!
Began with the check in service provided by Ande!! It was such a pleasure to be greeted with such amazing energy and warmth. It made my birthday feel like I was supposed to be here to celebrate! My room and view were incredible despite the gloomy wea
Poor front desk/check-in service.
My husband and I booked a weekend for our anniversary. It was our first time to Atlantic city and we also got tickets for a concert that weekend. We had indicated on our reservation that we'd be arriving early, which I know is no guarantee tha
Good. Could be great.
Not the best stay but not the worst. Arrived around 3pm Monday. Had an Apollo bay suite (comped) but upon arrival there was none…front desk was able to get me into an Apollo ocean suite but it was a smoking room. Not the end of the world and apprec
First Class
From the time Alicia P checked us in so patiently, professionally and helped 4 old guys start a great trip until the final day it was all first class.
Love it 🏖️
This is a long over due review. A huge shout out to Anum and Alehandro. They definitely go above and beyond, It was my first time staying here and I really enjoyed it. The buffet is AMAZING!!! The food was so good! Would definitely stay again 🏖
It’s just a big place
Visited the property during my stay…. Large and confusing. Too many ups and downs to get around… player service not open in am… wasn’t impressed
Nice Hotel On The Boardwalk
Nice resort on the boardwalk, had a great view of the ocean, right in the middle of all the action. Hotel is clean and well appointed with ton of rock n roll memorabilia. The fitness centre was nicely appointed and had a great view as well. Had an is
Impressive property!
Totally thrilled with my first stay at the Hard Rock AC. I was convinced to give it a try after a host reached out to me. For years, I’ve been with another casino in town, but I have to say I was totally impressed with the property. More importantl
Hotel staff of check in
I had a great experience with my check in ASRAA was a great staff very helpful and sweet. She was able to accommodate me with all of my needs and in a speedy manner I will definitely be back. Thank you so much. She deserves all five stars.
A GREAT experience from the very start
From the moment we arrived we were treated like stars. At check-in we were greeted with a HUGE smile from Ande our service agent. She welcomed us and explained everything about our upcoming stay. We had a little trouble but it was taken care of by
Ande in guest services was wonderful help!
Checking in Ande went out of her way at guest services to get a room close to our son’s room. We really appreciated her! Super super helpful!
Great customer service!
Ande at the front desk was fabulous! We checked in very late (1am) and only smoking rooms were available. We put up with it for the night. The next morning we asked Ande to switch rooms. She wanted to get us a really nice room for our troubles and se
Front Desk Experience
Experience at the front desk was amazing! Ande is very helpful and goes above and beyond. And shout out to our amazing host Rich O’Brien!!
Top notch in AC
Great staff—friendly and welcoming. Kate is terrific at the front desk. Really terrific restaurants. Rooms are comfortable and well furnished.
BEST PLACE TO GO IN ATLANTIC CITY
The Hardrock is the place to go in Atlantic City. Very friendly check in. The rooms are very clean and housekeeping is the best if you need anything extra. The food in all the restaurants are very good with very good service. The hotel and casino i
Ande guest service agent! The best!
Staff at the Hard Rock in Atlantic City are so welcoming. I want to specifically mention Ande our guest service agent. Such a kind person, very helpful, we couldn’t have felt more welcome and cared for. Thank you Ande for being the best when it com
Excellent from beginning to end
Excellent experience from beginning to end. Everyone was anxious to please, but no one more than Ande at the Registration desk. A more professional, knowledgeable and friendly person can not exist. We were treated so special by Ande and it made our
Great experience 🤩
Excellent service. Front desk Sophia is an excellent person. She is the best in helping checked in. Friendly and very professional. She knows what she is doing. Thank you.
Best front desk experience!!
When I checked in the person at the desk Sofia was amazing!! Super informative and helpful, answered all my questions and offered many different suggestions. I will be coming back again. Hopefully Sofia will still be there. Awesome ambassador for har
Great stay/dining in an amazing venue.
Fantastic stay this past week starting off with an easy check-in with John who gave us clear instructions on the hotel, room access, dining areas, etc. Being first timers here he was really helpful. To access the room towers you had to scan you key c
Great!
Sofia was a great help during check in and our stay! Her hospitality was amazing. Overall, our stay was worthwhile. Clean rooms and everyone was so helpful when necessary.
Lively, fun scene + a nice hotel
Nice hotel! Clean, well appointed room; nice service and organization throughout (except at the Hard Rock cafe for lunch); and amenities that are becoming unusual these days, such as real plates, glasses, and silverware for the room service. The lobb
Sofia made check in pleasurable and a breeze!
The check in process was welcome and simple! Sofia Oronos helped us check in and upgraded us with ease and a smile. Me and my future husband felt so relaxed and well taken care of throughout the experience. We can’t wait to come back to Hard Rock i
Well done Hard Rock Hotel and Casino Atlantic City!
I had a very nice 2-night stay for a conference. I’d be happy to come back here for another conference. Check in was quick and easy. I always request a room far away from elevators and ice machines when booking hotel rooms. This hotel obliged! I st
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Have someone use their loyalty points to book your stay or buy a reservation from someone who can't make it to theirs.
Jeder Eintrag auf AppointmentTrader zeigt an, welcher Nutzer ihn eingestellt hat, und bietet zudem eine Übersicht über dessen Erfahrungsstand und den Prozentsatz der Transaktionen, bei denen der Nutzer eine Rückerstattung veranlasst hat.
Falls kein Nutzereintrag zu Ihrem Zeitplan passt, können Sie auf Ihre bevorzugte Uhrzeit bieten.
Nehmen wir an, Peter hat einen großartigen Morgen und beschließt, seine drei Freunde am selben Tag um 18 Uhr ins Hard Rock Hotel & Casino Atlantic City einzuladen.
Er sieht auf der Website des Restaurants nach und stellt fest, dass keine Reservierungen verfügbar sind. Dann schaut er auf die Hard Rock Hotel & Casino Atlantic City-Seite bei AppointmentTrader, findet aber auch dort keine Nutzereinträge.
Genau hier kommt der von der Community getriebene Bietprozess ins Spiel.
Peter kann ein Gebot auf AppointmentTrader abgeben, das als Belohnung für jedes Community-Mitglied dient, das daran arbeitet, die Reservierung zu sichern. AT benachrichtigt dann erfahrene Nutzer, die helfen könnten.
Schritt-für-Schritt-Anleitung
1.) Festlegen einer Belohnung (Gebot)
* AppointmentTrader nutzt historische Daten, um eine angemessene Belohnung für das Sichern einer Reservierung zu empfehlen – sagen wir $100.
* Peter möchte unbedingt hingehen, also erhöht er das Gebot (bzw. die Belohnung) auf $200.
* Zu diesem Zeitpunkt existiert die Reservierung noch nicht.
2.) Ein Community-Nutzer übernimmt das Gebot
* EternalAnt36, ein erfahrener AT-Nutzer mit einer starken Erfolgsbilanz beim Sichern von Reservierungen und wenigen Rückerstattungsanfragen, erhält eine Benachrichtigung über Peters Gebot in Höhe von $200.
* EternalAnt36 übernimmt das Gebot und arbeitet nun daran, die Reservierung zu sichern.
* Peter kann sich jetzt an EternalAnt36 wenden, wenn er Fragen hat, während EternalAnt36 das Gebot bearbeitet.
3.) Die Reservierung finden
* EternalAnt36 nutzt nun seine Kontakte im Hard Rock Hotel & Casino Atlantic City, um den Tisch zu sichern.
* Wenn er erfolgreich den Tisch für vier um 18 Uhr sichert, erhält Peter eine Bestätigung, dass die Reservierung gemacht wurde.
* Gelingt es EternalAnt36 nicht, die Reservierung zu sichern, wird das Gebot wieder freigegeben, sodass ein anderer Nutzer es versuchen kann.
4.) Bezahlung & Schutz
* Sobald die Reservierung sicher ist, erhält EternalAnt36 die Belohnung von $200, die dem AT-Guthaben von EternalAnt36 gutgeschrieben wird; dort verwalten Nutzer ihr Geld selbst und können per Banküberweisung, PayPal oder Zelle auszahlen lassen.
* Jetzt kann Peter das Abendessen mit seinen Freunden im Hard Rock Hotel & Casino Atlantic City genießen!
* Wie bei allen Transaktionen auf AT werden Streitfälle und Gebühren bei Nichterscheinen über das Community-basierte Lösungssystem der Plattform geregelt. Nutzer mit starker Erfolgsbilanz erhalten Anreize, Gebote erfolgreich zu erfüllen, und Community-Mitglieder können Probleme melden, um das Vertrauen im Marktplatz aufrechtzuerhalten.
