Sellers FAQ
Q&A around Selling and Making Money on AppointmentTrader
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424 Questions
367 Answers |
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Why is there a fee for ach? |
I know this is a scam! Haven’t been able to widthraw any funds it’s been 3 months.
New addition of the "Sell Through Rating" |
I noticed that also today. Which is funny since they’re getting paid 30% anyway for basically just data entry to add the reservation in hopes that it sells. But you’re right, it’s a little discouraging.
AT Classes |
Depending on what you are looking to learn. I offer a free 20 min consultation to talk about your goals and expectations with this site.
Account Limits & Recovery |
ive been waiting for a response in the tickets, its not no one cares and this is starting to be really frustrating. I have money in the account thats settled and i cant take it out nor can i sell. nor do i get a response from anyone, what are we supposed to?
Prepaid Reservations |
Hey @EmpiricalStomach63, thank you for the question! I answered another question regarding prepaid resis here: https://appointmenttrader.com/sellers/discussions/sellersfaq-178-exploretock-reservation#Community TLDR: AT will add a category for prepaid reservations which will let you set the value of what you have prepaid which will then create a 'bid premium' + equity value of your reservation. At the moment it is all-in. You can upload the reservation and set the asking price in a way that will satisfy your entire expense. Hope this helps!
When & How Do I get paid? |
In most cases your money will be available instantly in your AppointmentTrader account. Press the Button 'Show Card Number' and you'll see a credit card number in your name which you can use instantly to access your earnings.
Seller wouldn’t cancel
I bought a reservation from a seller, in less than 15 mins I canceled the reservation. The seller still went through with my reservation even tho we spoke to cancel
Give the best answerCanceled a reservation after listing it for sale
I'm new to using Appointment Tracker and recently listed my first reservation for sale, since I could not cancel it with the restaurant. A few days after I posted it I was able to get the restaurant to cancel and refund me my pre paid cost. But now I am not able to see how to remove the listing from Appointment Trader. In fact when I go in my Portfolio it says I have a pending deposit. I never got any email saying the reservation had been sold, so I'm guessing something else happened. How can I make sure it's canceled/removed from the listings?
Give the best answerCan I sell one of two seats?
If I have a res for two and just want to sell one seat at restaurant where all seats are around a counter, can I do that? NYC 12 seats around a chef’s kitchen tasting menu type thing
Give the best answerWhy Are You Not Paying Sellers?
I checked with my bank and they confirmed that there were no ACH payments rejected by them. Why are you fraudulently not paying your seller? You are not replying to questions on funds transfers. My funds have been stuck in your accounts now in the amount of over $1,200 for close to 2 years. You have 1099 me but not released funds and keep saying my bank is returning the funds. What you are doing is illegal.
Give the best answerInclude full name on upload
My res confirm from Resy shows my full name at the top of the reservation upload. It says
Reservations
To Elizabeth Gallager Kennick
Your reservation is confirmed
AT keeps rejecting my listing with the message
“Include full name on upload”
That To field in the Resy confirm clearly shows my full name. It’s the only place on the confirm where my name does appear.
How to I get past the rejection?
Issues with Deposit going into avaliable
so i have a reservation sold the date was 25th and money suppose to be in my account on the 27th Well 27th was a sunday so i figure ok Monday It never came it still says it suppose to come on the 27th here it is the 29th I also Have a deposit that is set to come today, Is anyone else experiencing issues as I have been running into lack of communication with support, a lack of payout transfer where paypal payout says take a day or two IT TOOK A WEEK.
am i missing something???
If I sold a listing, am I trusting the user to go to the restaurant?
Asking because my listing has a no show fee…
Also, do they use my name??
No show fee
Has anyone actually been refunded for no show fees for listings that you sold where the buyer never showed up?
Give the best answerEasiest way to transfer a reservation
How do you transfer reservation and how do you overcome the credit card fee? They applied towards the bill
Give the best answerRestaurant Credit
How does it work if your card was pre-charged upon reservation to be used towards dining credits as a seller?
Give the best answerCan I verify my AT account under my LLC?
Has anyone verified their appointment trader account using an LLC and if so what documents did you submit? Just two personal documents or anything relating to the business?
Give the best answerHow can I withdraw my funds?
It's not clear how I can withdraw my funds. Can someone please assist?
Give the best answeri have 4 seats at the alchemist, but i want to sell two can i do that?
i have 4 seats at the alchemist, but i want to sell two can i do that?
Give the best answerCharged fee
Normal to be charged a fee when someone requests a refund bc they didn’t notice patio seating? Seems unfair to me
Give the best answerIs there a way to promote your listings?
Any advice or strategies that people have used to get sales on listings?
Give the best answerwill some please be my recovery medal sponsor?
i have a 79% positive sales history but a 21% refund rate.. i need a sponsor so i can start selling again to improve my refund rate. please help!
Give the best answerIs AT a scam?
I joined AT to try and earn extra money. But I’m starting to get the feeling that I’ve offered up my SSN, driver’s license picture and tax info (all required to be “verified” to receive payouts) to an organization that will use that info for nefarious purposes. Because it seems clear to me at this point that there’s pretty much zero chance of making money on AT and the crappy UX makes me think I’ve walked into a scam. Let’s see if this post actually makes it to the public.
Give the best answerHow do I message the person who bought my listing?
I can’t seem to find an easy way to message the person who just bought a listing of mine
Give the best answerResy concierge account
Has anyone used a concierge account? Does it offer any benefits? Thank you
Give the best answerUpdating reservation time
How do I update the time of my reservation after listing it?
Give the best answerBe careful how often you use your name
I had six reservations booked over about 4 weeks and turns out that’s too much
Give the best answerRestaurants cancelling your reservation if found here
I just got a text from Don Angie (RESY) about canceling my reservation because it was found on here. Any other restaurants doing this ?
Give the best answerAny pro hacks/tips/tricks??
Does anyone got any hacks or tips for new sellers that can’t afford AT classes?
Give the best answerHow can I sell my prductions by myself?
Are there any strageys?
Give the best answerAs a Seller, do I get the final say in whether or not to accept a bid?
I.e., if I were to put up a reservation with some asking price and it were to be matched with a bidder, would I have full discretion to decline to make the sale without penalty for any reason? Or is it the case that after I press "Send my Reservation to Review", I'm making an agreement to sell the reservation to anybody who makes a bid of at least my asking price and am bound to then go through with the transaction?
Give the best answer