Snowpine Lodge Alta Yelp Reviews - Snowpine Lodge Alta - Trade Reservierungs
Save up to 30% at Snowpine Lodge Alta!
Have someone use their loyalty points to book your stay or buy a reservation from someone who can't make it to theirs.
If there is nothing that fits your schedule, you can bid on your preferred time.
We only list verified Reservierungs!
All listed Reservierungs are reviewed by our team before appearing in the calendar or being allowed to answer a bid you place. That's why AppointmentTrader comes with a included Money Back Guarantee for each transaction.
- Any Room Type
- Any Standard Room
- Standard Room With One Queen Of One King Bed
- Lift View Bunk Room 254 Sq Ft
- Male Dorm Communal Bathrooms
- Any
- Slope Side King 305 Sq Ft
- Slope Side Double 312 Sq Ft
- Slope Side Double With Balcony 312 Sq Ft
- Slope Side King With Balcony 275 Sq Ft
- Any Family Room
- Slope Side Family King
- Ada Slope Side Family King
- Lift View King 444 Sq Ft
- Any Suite
- Slopeside Suite 455 Sq Ft
- Snowpine Suite 896 Sq Ft
- Any Accessible Room
- Ada Standard Queen Bed 221 Sq Ft
- Ada Slope Side King 305 Sq Ft
- Ada Slope Side King With Balcony 275 Sq Ft
- Female Dorm
- Mountain View Dorm
0 | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
Alta's Best Hotels that are most frequently booked by customers of Snowpine Lodge Alta
Snowpine Lodge Alta Yelp Reviews
Latest Reviews On Yelp
17 Reviews
0 Replys |
We have given this lodge a lot of chances as we are
We have given this lodge a lot of chances as we are passionate about Alta mountain. We have spent thousands here but I caution you to vacation here. We had low expectations but somehow the staff actually made our vacation terrible at every turn. The food was worse than any cafeteria I could imagine, and every request even more complimentary bottled water to our room the staff scoffed at as if we were asking for the world. This lodge has a great location but the terrible service cannot be ignored (I wish) and actually menaces your vacation at every turn.
Be the first to ReplyMy daughter and I checked in to the lodge on 12/28 and my
My daughter and I checked in to the lodge on 12/28 and my wife arrived on 12/29. When I went into the room I could smell bleach, but, I assumed that was due to people bringing their wet ski gear...but, when my wife arrived she could smell mold. I was looking for the source behind the bed and I dropped my glasses behind the nightstand; when I pulled the nightstand away from the wall a piece of baseboard fell off and behind it was black mold. Once I was able to pull the bed away from the wall more baseboard fell and we found more mold. Upon further inspection of the room I noticed several pieces of baseboard that were loose, I pulled them away from the wall with my hands. Below is what we found (see photos): Good Luck to those staying there. I just hope it's not in the ventilation system.
Be the first to ReplyI canceled a reservation ahead of Thanksgiving weekend well
I canceled a reservation ahead of Thanksgiving weekend well in accordance with the Snowpine Lodge's cancellation policy. However, the hotel elected to bill me anyways. I have been unable to reach the manager of the hotel, and will be opening a dispute with my credit card company as well as contacting the Utah attorney general regarding this property's business practices. The hotel has refused to stand by their own refund policy.
Be the first to ReplyI had a 3 star experience, but it is a nice place and my
I had a 3 star experience, but it is a nice place and my experience was just circumstances. Check in was friendly and I had a nice room with a view of the pool. There are limited restaurants open depending on the day and no room service. There are also hiking trails right outside the resort (bring bug pray as I forgot and the hotel didn't have any). On the second day I was there, the power was out all day. They didn't have any control over the power, but do they not have generators? This meant no wifi, hot water, elevators, etc. Then on my third night, there were people loudly in the pool until at least 3am. I repeatedly called the front desk, but there was no answer. Was that one of the people in the pool? I was pretty frustrated by my stay, but Ginnymarie was great when I checked out and helped make it right. The spa was nice. I got a day pass and you can use the grotto (hot tub) by reservation and the sauna and steam room. They also have a relaxation room and brought me a warm neck towel.
Be the first to ReplyOK, the view is great, and the room we stayed in was nice.
(But let me add that my daughter, staying in a lower-priced room came to shower in ours every day because the shower in hers was "too janky". Didn't go see it, myself.) The food was decent, but considering the prices, not up to standard. The real big problem is NO HOT WATER! OK, let me clarify. At 5AM, plenty of scalding hot water. At 9:30 AM, it was, lets say, adequately warm. But at 4PM, showering meant standing under a stream of ice water. When we complained on the 1st day, we were told "a team was coming to fix the problem". Apparently, that's their stock answer, as nothing was done, and a check of past reviews shows it's been that way for years. Also, as also noted by others, no screens. Leaving the balcony door open for any length of time results in multiple flies, or worse, wasps, flitting around your room. So bottom line, if you must book an event there, do your guests a favor and at least have every one stay somewhere else.
Be the first to ReplyI keep giving this place chances year after year, but it's
I keep giving this place chances year after year, but it's nothing more than a two star property...it is in dire need of an customer service overhaul.
Be the first to ReplyLoved our stay.
People were amazing--especially Hollis. They were I able to offer us an upgrade through my CC, which was great. The rooms are good size. The common areas are incredible. Fireplaces everywhere. We are coming back for sure.
Be the first to ReplyThey have no idea how to run a hotel.
Employees do not know what service is. Food is worse than the worst cafeteria I've eaten in. Bars close at 8pm. Bartender was drunk and threw things across the bar in a fit in tears. Nobody wants to help with the slightest thing - even bringing water to the room. Reserved a rollaway bed with an email confirmation and we showed up to find out there wasn't one available. Guests feel like they are inconveniencing the employees rather than being served for the high price they are paying. Priced like a luxury resort, run worse than a Holiday Inn. Skiing at Alta is good, but you're better off staying elsewhere.
Be the first to ReplyBiked from Salt Lake City to Alta Ski resort on a hot
Biked from Salt Lake City to Alta Ski resort on a hot summer day last week. Ran out of water when arriving at the top.Stopped at Snowpine Lodge to walk to bar to ask for water refill. Got stopped at entrance of lodge and denied entry to get water refill. When asked if we could use a water fountain got denied too. Extremely rude manager. Shooed my husband and me away like animals stating " find water somewhere else".We have come to Alta since the 1980's and have never been treated like this anywhere. All we wanted is to refill our bike water bottles.
Be the first to ReplyExcellent stay at the Snowpine Lodge! From the moment of
Excellent stay at the Snowpine Lodge! From the moment of check in until checking out was a perfect experience. The front desk staff was very friendly and knowledgeable. The hotel is very clean, modern and beautiful. The rooms are very well appointed, the beds are comfortable, the views of the mountains are incredible. The restaurant in the hotel is very good, the bar tenders are extremely nice especially Brett, great selection of local beers and bourbons! The ski shop is inside the hotel and the staff is very friendly, knowledgeable and efficient. This is a ski in ski out property with direct access to Alta/Snowbird. You even get your own ski locker! Loved the spa, hot tub/pool and game room! I would highly suggest recommend this hotel to couples, people traveling solo or anyone looking for a great ski experience! A +
Be the first to ReplyReally torn here.
Location is awesome, fall colors amazing, and the place has so much potential but we had a bad experience. First off we booked the place because they have a heated pool to keep our high energy 1st grader busy on a Saturday but when we arrived, we're told there was a wedding that reserved the whole area the whole afternoon and evening but no where on their website did they tell us that before booking. We definitely would've gone elsewhere had we known. When I asked to talk to the manager about it they said they'd call me when we got to the room and they never did. Called down a couple of times and could never get them. Weird? However, they have a really cool, free game room and arcade which my daughter loved. Another odd thing was the room we were given was underneath the restaurant kitchen so it was extremely loud and bumpy all night. We also had a roof and exhaust stacks in-front of our window which made us scared to open the slider since we didn't know what was being exhausted. See pictures. Barely slept a wink. The food was really good though and the scallop risotto was the best I've ever had. Breakfast was ok and did the job. The staff overall was really nice and were accommodating besides the fact I couldn't get time with the manager. If youre going to book here, make sure there are no events because it's not big enough to have events and other guests at the same time.
Be the first to ReplyUnfortunately, we had a really poor experience with
Unfortunately, we had a really poor experience with Snowpine Lodge; it was one of the worst sales experiences we've encountered from any business, let alone a 4-star hotel. We had the following happen with the events manager:- She canceled 2.5 hours before our appointment. On 6/25, I scheduled time with her to see the space while we were visiting from out of town. My parents were driving up to see the space with us and I emailed the events manager to confirm the time two *days* before our tour. She didn't respond for those two days, but instead canceled 2.5 *hours* before our appointment and stated "no one else on the team" but she can give tours. - She ghosted us. We rescheduled with her for the following Saturday after canceling our other plans. We got there and the front desk team said she wasn't there. We waited 25+ minutes while they called another staff member, who had left for the day, to come back to the lodge to give us a tour. This was frustrating for two reasons: first, because she just didn't show up to the meeting, and second, because someone else gave us a tour which she had stated wasn't possible days before. We felt lied to and unappreciated. We found out from the staff she had Covid, but even so, she could have communicated that to us and made a plan with other staff to take over. Instead, she just didn't show up or let us know.- Finally, she was unresponsive. We were willing to overlook being canceled on at the last minute and ghosted after rescheduling because we wanted to make it work. That was a mistake. It never got better. We had to practically beg her to give us information on dates, pricing, amenities, etc. She took 7+ days to respond to emails - if she would respond. This is just not acceptable from a business.- Last, we reported our experience to the General Manager and Sales Director, and they simply didn't respond. Maybe they're busy or they just don't care about guest experiences - either way, it's not cool. Overall, it was a terrible, unprofessional experience that left us feeling confused and frustrated. We were prepared to spend tens of thousands of dollars with them for an event and unfortunately, they just don't have the experience to deliver for customers. I was super disappointed by their actions. Bottom line: For others looking for a venue, look somewhere else - it's just not worth dealing with the staff when they provide an experience like this for prospective customers.
Be the first to ReplySnowpine is quite good.
Service is phenomenal and the rooms are very good. Classy and upscale for Alta and it leads the pack. The only issue is they seem to be just giving up on Covid restrictions. The Swen's restaurant was absolutely packed with a line of people waiting to get in. No social distancing whatsoever and no mask enforcement. Even the staff was not properly wearing the masks. See picture and tell me if that mask wearing looks legit. I suggest you get the food to go to your room as the restaurant has no idea what they are doing. I was sat next to a table of 9 people including kids and they group entered the restaurant past the host stand without any mask visible. I pointed it out to the waiter and he then said well they are sitting now and dining and don't need a mask. He said this to us while his mask was below his nose. Otherwise it's great but once your booked they don't care about covid and just want to stuff the tables.
Be the first to ReplyThis is the most well established high class resort that
This is the most well established high class resort that I've ever been to nestled right up the beautiful mountains of Alta, Utah. The service is top notch, food is phenomenal , and the amenities are next level.I'm not a skier but I thought it was cool that the resort is right next to a bunny slope, so I was able to practice right outside the back door. The bottom floor has a ski shop where you can get all of your essentials. There's a pool and even two jacuzzis!My favorite part was the jacuzzi time since as mentioned I'm not a skier. Then the fireplace on every floor was the perfect touch when I wanted to unwind with some hot chocolate and a good book.I literally can say nothing negative about this place. Well except the long winding roads up the mountain. Outside of that nope! This was the perfect snowy winter wonderland. I highly recommend hands down.
Be the first to ReplySnowPine Lodge Staff has gone above & beyond to guarantee a
SnowPine Lodge Staff has gone above & beyond to guarantee a memorable experience for our family during such challenging times for businesses!
Be the first to ReplyUpon entering this lodge you are greeted by a cozy and
Upon entering this lodge you are greeted by a cozy and charming lobby. The roaring fireplace with it's stone mantle. The natural materials incorporated in the seating area. The pine tree theme is displayed on each table. The inviting atmosphere makes it easy to smile and relax! There are no glaring tvs in the lobby, instead you have the outdoor landscape to view. Everyone is quick to greet you and have a fun conversation. (Thank you for that!) However, if you need to catch up on the evening news or watch a movie, there is a tv in the guest rooms.Oh! I also appreciate the small details... Such as the L'Occtane bath and body items in the guest bathrooms.From start to finish, my stay here was pure perfection!
Be the first to ReplyWe stayed at Snowpine Lodge this weekend for a little
We stayed at Snowpine Lodge this weekend for a little family get away. The entire lodge and our room were BEAUTIFUL!!! Our room was very spacious with a beautiful walk out to a huge deck that looked out at the ski resort. We loved The Nest! My kids had such a good time playing the arcade games and pool and because of COVID, we had the space all to ourselves for an hour and a half! The pool and hot tub were nice. The pool was a little cold though and could stand to be a few degrees warmer. My only complaint was I wish there were more places to eat. I know it is the offseason, but our only choice was The Gulch Pub which is only open during dinner. Overall, it was a beautiful place to stay and staff were friendly! We'll be back!
Be the first to Reply